E-Business
Our Agency Banking as a Service will Change the Face of Financial Inclusion – Pinto

Jaime Pinto is Chief Commercial Officer for Africa at Software Group. He is experienced in Payments/Financial solutions, Digital and Mobile solutions, Banking and Telecom industries. His entrepreneurial mindset has brought him to dive deeper and gain expertise in Products, Services & Innovative Solutions Design, Development, Marketing, Sales & Deployment. He spoke to Chike Onwuegbuchi on how Software Group is contributing to deepening Financial Inclusion in Nigeria
How your Solutions Enhance Financial Inclusion for the Unbanked
Our company’s vision is to accelerate financial inclusion by delivering cutting-edge solutions. So, financial inclusion is part of our DNA and since the beginning, we have been working with micro-financial institutions that serve the rural areas where access to financial services is scarce, enabling fast and intuitive mobile customer onboarding and loan origination even in the most remote places.
One of our award-winning solutions, supporting financial inclusion, is Agency Banking which enables banks and other financial service providers to expand their footprint and offer in-person banking to customers without investing in physical branches.
Mobile wallet is another solution which enables banks or other FSPs to create a new channel for everyday banking and offer fast, secure and affordable digital payments, especially for people with no regular access to bank branches. It could be implemented in a context of a bank, national post office or a telco company with the potential to evolve into a supper app including a variety of third-party services such as insurance, travel tickets, digital loans, etc.
We also have a USSD platform that is part of the ecosystem for those without smartphones or data services.
How your Solutions can Check-mate Fraud
Our Agency Banking solution supports industry-leading security standards. All agent transactions are authorized either with OTP, Fingerprint Biometric, Card PIN, or customer-initiated methods. This reduces fraud and ensures financial institutions know who their customer is, even for customers with no formal IDs. In addition, advanced agent analytics dashboards and predictive models help the financial institution spot suspicious activity and fraudulent transactions early on by monitoring the agent network.
Uniqueness of your Solutions in the Ecosystem
Our Agency Banking solution has won multiple awards, has been recognized by industry analysts and has been successfully deployed in over 20 countries. It is the most advanced and robust agency banking platform with all the best practice capabilities needed to develop and maintain a high-performing agent network.
Similar to what is available in the market, our Agency Banking solution enables FSPs to scale their points of service without investing in costly branch and ATM networks. However, our solution is not only for cash in cash-out, and bill payment.
Agents can securely onboard customers, transact, cross-sell, and provide value-add services on behalf of the FSP. As it’s built on DigiWave, our Digital Banking platform, our clients can go to market quickly with other digital channels, like Mobile Wallet. Further, we offer different deployment models depending on the client’s needs and budget.
Challenges and Opportunities in the Market
We have studied the Nigerian market, which is highly competitive and price sensitive. In addition, some of the challenges experienced are frequent system down times, heavy reliance on legacy systems, and the ever-changing regulatory environment that requires FSP to invest in solutions that drive financial inclusion.
We see these challenges as opportunities, and our solutions take this into account, which is why we offer different models that work for every player in the ecosystem.
For instance, we have an excellent Agency Banking as a managed service that will transform this market. Off-the-shelf and fully managed in the cloud, this platform is highly flexible and scalable and enables financial institutions to quickly onboard it. We are partners with our clients, and their success is also our success so we made sure we offer them a great platform to do business which can be deployed at optimal cost.
Some institutions do not want to take risks and will ask which other big bank is using your solution before they can accept to deploy. My answer to them would be to go for something better than their competitors are using and choose proven technology which allows fast time to market and scalability.
Software Group’s key differentiator is the fact that our solutions are all built on the robust DigiWave Digital Banking Platform, which has a modular architecture and allows banks to innovate quickly and introduce new solutions, while still utilising their legacy system.
About Software Group
Software Group is a global technology company that helps financial service providers such as Banks, Insurance Companies, MFIs, governments, postal offices, central banks, etc successfully go through the process of digital transformation, extend their outreach and improve operational efficiency. Ultimately helping and strengthening financial inclusion in the continent.
Our solutions are built on a single platform to enable quick launch to market, easy scaling, and integration to all channels. They include Agency Banking, Mobile Wallet, Mobile and Internet Banking, Digital Insurance, Digital Onboarding and Loan Origination among others.
We operate from 9 regional offices across the world, with over 200 customers served to date. Our Africa HQ is based in Kenya and we also have offices in Ghana and Nigeria.
We have clients in Nigeria that have taken up our Agency Banking solution, and we are proud that our solutions are very relevant in the financial inclusion initiative.
Very soon, we will be announcing a go-live with some big institutions to support financial inclusion in the Nigerian market that will target not just those serving the cities, but also those serving the rural areas. It is really about financial inclusion.
E-Business
Kaspersky Uncovers Sophisticated Deception Campaign using DeepSeek AI as Bait

Security researchers at Kaspersky have revealed how cybercriminals used geofencing, compromised business accounts and coordinated bot networks to distribute malware disguised as DeepSeek AI software, generating over 1.2 million views on X.
Kaspersky’s Threat Research and AI Technology Research have jointly identified a sophisticated deception campaign exploiting the rapid growth and public interest surrounding DeepSeek AI — a popular generative AI chatbot — in order to distribute malware through fraudulent websites.
In their investigation, Kaspersky researchers revealed that cybercriminals established deceptive replicas of the official DeepSeek website, using domain names like “deepseek-pc-ai[.]com” and “deepseek-ai-soft[.]com.”
A distinctive feature of this campaign was its use of geofencing technology, where malicious websites examine each visitor’s IP address and dynamically alter content presentation based on geographic location, enabling attackers to fine-tune their approach and reduce detection risks.
“This campaign demonstrates notable sophistication beyond typical social engineering attacks,” explained Vasily Kolesnikov, senior malware analyst at Kaspersky Threat Research.
“Attackers exploited the current hype around generative AI technology, skillfully combining targeted geofencing, compromised business accounts and orchestrated bot amplification to reach a substantial audience while carefully evading cybersecurity defenses.”
According to Kaspersky’s analysis, the campaign’s primary distribution channel was the social media platform X. Attackers strategically compromised the social media account of a legitimate Australian company to widely disseminate fraudulent links. This single malicious post drew significant attention, reaching approximately 1.2 million impressions and generating hundreds of reposts.
Researchers determined that these reposts largely originated from coordinated bot accounts — evident due to their similar naming conventions and profile characteristics — indicating a deliberate amplification of the malicious content.
Visitors lured to the fraudulent websites were directed to download a fabricated DeepSeek client application. Instead of the authentic software, these sites delivered malicious installers using the Inno Setup installation platform.
Once executed, these compromised installers attempted to contact remote command-and-control servers to retrieve Base64-encoded PowerShell scripts. These scripts subsequently activated Windows’ built-in SSH service, reconfigured it with attacker-controlled keys and enabled full remote unauthorised access to compromised systems.
All malware payloads connected to this campaign are proactively identified and blocked by Kaspersky security products such as Trojan-Downloader.Win32.TookPS.* variants.
E-Business
GBB to Train Over 300 Civil Servants on Govmail

Galaxy Backbone (GBB), the nation’s foremost digital infrastructure and services provider, is set to train over 300 civil servants, including Email Administrators and Heads of ICT, on the adoption, management, and administration of Govmail—the secure official email platform for Nigeria’s public sector.
The training, which will be conducted in batches throughout the month of March 2025, aims to ensure maximum impact and effective knowledge transfer.
This initiative is in alignment with the Federal Government’s digitalisation agenda, which prioritizes secure, efficient, and technology-driven governance. By equipping civil servants with the necessary expertise to optimize Govmail, the government is ensuring seamless communication across Ministries, Departments, and Agencies (MDAs) while strengthening data security and operational efficiency.
Prof. Ibrahim Adeyanju, the Managing Director/CEO of Galaxy Backbone, reaffirmed the organisation’s commitment to driving Nigeria’s digital transformation through innovative and secure technology solutions.
“As the nation’s leading provider of digital infrastructure, GBB is playing a pivotal role in ensuring that government communications are secured, professional, and aligned with global best practices. This training will enhance civil servants’ ability to effectively utilize Govmail in carrying out their official responsibilities,” he stated.
The training is being conducted in collaboration with the Office of the Head of the Civil Service of the Federation (OHCSF), who has sent out a Circular to all MDAs informing them of this specialized training aimed at providing hands on experience with GOVMAIl features and ensure uniform adoption of and compliance with government approved digital communications standards. This further reinforces the government’s commitment to a digitally-driven public service.
It would be recalled that the Head of the Civil Service of the Federation recently described Govmail as a ‘game changer’ for government communication. This underscores the significance of the platform in enhancing inter-agency collaboration, data sovereignty, and information security across all MDAs.
Through this capacity-building initiative, GBB is reinforcing its role as a key enabler of Nigeria’s digital transformation journey, ensuring that public sector professionals are well-equipped to harness the full potential of digital tools in their daily operations.
E-Business
NITDA Identifies Key Barriers to Cybersecurity in Nigeria

National Information Technology Development Agency (NITDA) has identified outdated frameworks, inadequate expertise, and low awareness as major barriers to effective cybersecurity interventions in Nigeria.
Dr Ayodele Bakare, deputy director, Cybersecurity Department, NITDA, made this known on Friday during a meeting with a delegation from the United Kingdom (UK) in Abuja.
The discussion focused on building a national cybersecurity infrastructure.
Bakare highlighted that cybersecurity is a borderless issue, requiring both local and international collaboration as well as strategic interventions to address emerging threats.
He noted that while Nigeria has existing cybersecurity frameworks and policies, their effectiveness in tackling evolving threats—particularly those driven by Artificial Intelligence (AI)—remains questionable.
Some of the key frameworks he mentioned include the Cybercrime Act 2015, which was recently amended in 2024, and the Nigerian Data Protection Act 2023, both of which play a crucial role in shaping the country’s cybersecurity landscape.
“NITDA, seven years ago, released the National Public Key Infrastructure as a regulation. We also have other sectoral frameworks, such as the Risk-Based Cybersecurity Framework for financial institutions released by the Central Bank of Nigeria.
“Given the fact that we have all these frameworks, their effectiveness is still a question, and I think the first thing is for a rebase line on the basis that informs the existing frameworks.
“The majority of the frameworks were issued far before now, and there are emerging risks like AI-driven threats, and some of the frameworks that we have are not really addressing them,” he said.
Bakare also pointed out that despite ongoing public awareness efforts, cyber threats such as device code phishing remain widespread.
He shared a personal experience of nearly falling victim to such an attack, emphasising that many Nigerians are still unaware of modern cyber threats.
He called for enhanced, interactive awareness campaigns to better educate the public on cyber risks.
In addition, Bakare highlighted Nigeria’s shortage of skilled cybersecurity professionals, stating that the country has only about 8,300 cybersecurity experts for a population of 220 million. He stressed the urgent need to develop skills in the sector.
“We are looking for platforms that can provide an efficient way of training people, and we are also looking at collaborations that can help bring down the cost of cybersecurity certification courses.
“Averagely, you see Nigerians spending between 2,000 dollars to 5,000 dollars for this certification, which is very expensive, and reducing the cost will increase the number of experts,” he said.
Bakare also raised concerns about governance, risk management, and compliance among government institutions, revealing that NITDA is working on an audit regime to ensure adherence to cybersecurity frameworks.
He further noted the need for more efficient threat intelligence platforms that can gather, analyse, and share information on cybersecurity threats.
According to him, adopting cloud-based solutions could help institutions identify and mitigate external threats more effectively.
“The government is making efforts to ensure the management and effective utilisation of the National Public Key Infrastructure (PKI) to secure online transactions and communications in collaboration with stakeholders.
“For government institutions, we are working on a framework for Zero Trust, which should create an efficient platform.
“The platform will ensure that before you access any information-based system, either cloud-based or on-premise, you have to go through a Zero Trust platform.
“This is to ensure that digital trust is effectively maintained and that the incidences of data leakages are reduced,” Bakare said.
He added that NITDA is developing a National Cybersecurity Architecture that will consolidate various cybersecurity initiatives and frameworks into a single, unified strategy.
“We are working towards an architecture that will serve as the single source of truth for Nigeria’s National Cybersecurity Strategy and help streamline efforts for effective management of cyberspace,” he said.
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