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PalmPay to Lead “Future of Money, Security and CX” Discussions at AfriTECH 3.0

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PalmPay, a leading African-focused fintech company committed to driving financial inclusion through technology, will lead the discussions on future of money, Fintech app security/safety and customer experience (CX), at the third Africa Tech Alliance Forum (AfriTECH 3.0).

AfriTECH 3.0 is scheduled to hold this Wednesday, November 08 2023 at The Providence Hotel, Oba Akinjobi Street, GRA, Ikeja-Lagos, under the theme: “Technology-as-a-Service (TaaS) in Emerging Economy.

PalmPay, a leading Africa-focused fintech platform committed to driving economic empowerment in Africa has been on the forefront promoting customer safety in the Fintech sub-sector.

Through its secure, user-friendly, and inclusive suite of financial services, PalmPay brings top-tier products into the pockets of everyday Nigerians.

PalmPay offers money transfers, bill payments, credit services, and savings on its app and via its mobile money agents.

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to 30 million users, and 1.1 million businesses including 600,000 merchants and 500,000 agents are part of its cashless payment ecosystem.

The company has disclosed USD$140m of funding. The PalmPay app is available on Google Play Store and iOS App Store in Nigeria and Ghana, with more markets going live in 2023.

Speaking ahead of the session on Future of Money, Security and CX session at AfriTECH 3.0, Chika Nwosu, Managing Director, PalmPay, said that in building solutions to bring more customers from the informal into the formal sector, players in the fintech ecosystem should work on building customers’ trust as this is a key factor because customers have a lot of panic due to past experiences of failed banks.

“At PalmPay, we are centred on balancing security and user experience. We employ a closed-loop risk management system that involves continuous monitoring, analysis, and response to security threats. It allows us to detect and prevent risks in real time, reducing the potential impact of security incidents”, he said.

Speaking on the sidelines of the AfriTECH 3.0, Adeloju added, “In PalmPay we are happy with the opportunity to educate our users on how to safeguard their wallets, educate them on fraud issues and proffer safety tips to apply to limit fraudulent incidents.

He reiterated PalmPay’s commitment to strict adherence to regulations by government agencies like the CBN and NDIC which gives PalmPay users the confidence to trust that their money is safe.

Hosted by TechCastle Foundation in collaboration with Techeconomy and partners, AfriTECH 3.0 is a unique engagement platform for global thought leaders, regulators, and other stakeholders to discuss and collaborate on contemporary strategies for accelerating technology ecosystem in the African continent and globally.

Speaking ahead of the Forum on Wednesday, Mr. Chike Onwuegbuchi, co-convener of AfriTECH, said that other key topics to be explored include TaaS-driven last mile solutions, leveraging big data and artificial intelligence, inclusive product innovation, Driving ‘TaaS’ Model through infrastructure deployment, leveraging subscription model to survive tough economic times, cloud computing, omnichannel communications for improved CX, Consumer protection, fraud and data privacy, etc”.

The past editions of AfriTECH were well attended by C-Suite executives, investors, innovators, senior government officials from within and outside the Continent. With over 1,500 participants and feedback on the events overwhelmingly positive, the 2023 edition is much anticipated.

AfriTECH 3.0 is sponsored by PalmPay, Zoho Nigeria, the Nigerian Communications Commission (NCC), Digital Encode Limited, Inq.Digital, Notion Technologies, and Comercio Limited.

Others are, Africa Data Centres (ADC), Open Access Data Centres (OADC), Reliance Infosystem, Digital Realty, ActivEdge Technologies, WTES, ESET and a host of others.

Techeconomy, Nigeria CommunicationsWeek, RaveNewsOnline.com, ITPulse.com.ng, ITNews Nigeria, Swift Reporters, TechBuild.Africa, TechTrends.Africa, BusinessMetricsng.com, BusinessRemarks, DigitalTimesng.com, ITRealms.com.ng, GrassRoots.ng, TechTv, TechLifeWithUgo, DigiVation Network; TechnologyMirror, TechandBiz News; APNews, CyberEra, have demonstrated their support towards AfriTECH 3.0 actualization as media partners.

AfriTECH 3.0 is also backed by leading industry associations such as the Nigeria Computer Society (NCS); Association of Licensed Telecoms Operators of Nigeria (ALTON); Association of Telecommunications Companies of Nigeria (ATCON); Information Technology Association of Nigeria (ITAN); InnovationBed Africa; Institute of Software Practitioners of Nigeria (ISPON), amongst others. 

Register: https://africatechallianceforum.africa/ to Attend AfriTECH 3.0 FREE.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Financial

CBN Sets October 31 Deadline for Payment Companies to Comply with ISO 20022

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The Central Bank of Nigeria (CBN) has issued a fresh directive mandating all participants in the country’s payment ecosystem to complete migration to the ISO 20022 messaging standard and implement mandatory geo-tagging of payment terminals by October 31, 2025.

In a circular published on its official website on Tuesday, the apex bank reminded Deposit Money Banks (DMBs), Microfinance Banks (MFBs), Mobile Money Operators (MMOs), Switching and Processing Companies, Payment Terminal Service Providers (PTSPs), Payment Solution Service Providers (PSSPs), Super Agents, and other licensed operators that ISO 20022 is now the global benchmark for payments messaging.

The circular was signed by Dr Rakiya O. Yusuf, Director of the Payments System Supervision Department at the CBN and dated August 25, 2025.

According to the document, the move aligns with SWIFT’s global migration timeline and is intended to standardise quality data across Nigeria’s financial system.

“All payment transaction messages exchanged domestically or internationally must be formatted in ISO 20022 in line with CBN and SWIFT specifications,” the circular noted.

Institutions are also required to ensure accurate population of mandatory data elements, including payer and payee identifiers, merchant and agent identifiers, and transaction metadata.

The CBN stressed that compliance with these requirements is not optional, warning that all in-scope institutions must complete migration activities and achieve full compliance before the October 31 deadline.

Beyond messaging standards, the circular also introduces mandatory geo-tagging of payment terminals to enhance oversight and curb fraud in the electronic payments space.

All existing and newly deployed payment terminals are required to have native geolocation services enabled, supported by double-frequency GPS receivers. Terminals must also be registered with a Payment Terminal Service Aggregator (PTSA) with precise latitude and longitude coordinates tied to merchant business locations.

Also, the CBN mandated that Android OS version 10 is now the minimum software requirement for all terminals to ensure compatibility with the National Central Switch’s geolocation monitoring system.

Terminals not directly routed through a PTSA will not be permitted to transact, while geo-location data is to be captured at the point of transaction and included in the message payload as a mandatory reporting field.

“All existing terminals must be geo-tagged within 60 days of this circular; new terminals going forward must be geo-tagged before certification and activation,” the CBN stated.

Also, the regulator announced that compliance validation exercises will commence from October 20, 2025.

The circular emphasised that these reforms are aimed at strengthening Nigeria’s payments infrastructure, boosting transparency, and aligning with international best practices.

 


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NIIRA 2025, New Law Offers N2m Medical Compensation for Uninsured Accident Victims

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Nigerian Insurance Industry Reform Act (NIIRA) 2025, the new insurance law, has provided up to N2 million in medical compensation for  victims of road accidents involving uninsured vehicles.

NIIRA 2025, New Law Offers N2m Medical Compensation for Uninsured Accident Victims

This law aims to ensure that accident victims are not left without financial support for their medical treatment simply because the at-fault vehicle was uninsured.

It provides a safety net to protect innocent victims and ease their burden during recovery.

According to NIIRA 2025, any person involved in a motor accident caused by an uninsured vehicle or unidentified driver will henceforth be entitled to hospital expenses that shall not exceed N2 million.

Section 99 of the Act stated that the amount may be reviewed by the National Insurance Commission (NAICOM).

It said a fund known as the Road Accident Victims Compensation Fund was established, and insurers are to pay 0.5 per cent of the underwriting profit on motor business to the fund’s pool.

The Act established the Road Safety and Accident Victims Compensation Committee (RSAVCC) which would be responsible for overseeing the management of the fund, even as it stresses that, NAICOM shall pay compensation in accordance with its regulations to any person in respect of death or bodily injury following a motor vehicle accident caused by an uninsured vehicle or unidentified driver.

The Act stipulates that expenses reasonably incurred by a hospital known to have treated any person involved in any motor accident by an uninsured vehicle or unidentified driver must be settled from the fund.

The NIIRA 2025 is a transformative new law signed by President Bola Ahmed Tinubu aimed at modernising and strengthening Nigeria’s insurance sector.

It consolidates several outdated insurance laws into a single, modern legal framework designed to drive financial stability, economic development, and inclusive growth in the insurance industry while supporting Nigeria’s goal of becoming a $1 trillion economy.

Key features of the NIIRA 2025 include: Higher capital requirements for insurance companies to ensure their financial soundness, with minimum capital thresholds set based on risk profiles (e.g., non-life insurance operators must have at least N25 billion); Mandatory enforcement of compulsory insurance policies, expanding coverage categories to include sectors like agriculture, public infrastructure, and cyber liability; Digitisation mandates improving access, reducing inefficiencies, and combating insurance fraud through digital value chains from underwriting to claims processing; Strict enforcement of timely claims settlements to enhance consumer protection.

Creation of policyholder protection funds to safeguard customers in cases where insurers become insolvent; More demanding licensing requirements and penalties for acting without proper authorisation in the insurance business as well as Expanded participation in regional insurance schemes, including the ECOWAS Brown Card System, to promote cross-border insurance cooperation.

The Act is designed to boost investor confidence, increase insurance penetration across Nigeria, and position Nigeria as a leading insurance hub within Africa.


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Miden Systems Drags Bank to Court over  Alleged Forgery, Misappropriation

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Miden Systems Limited, an Abuja-based firm, has dragged Sterling Bank Limited and some of its management staff before the Chief Magistrate’s Court, Wuse Zone 2, Abuja, over allegations of conspiracy, forgery, fraud, criminal breach of trust, and misappropriation of funds running into over $200m.

Miden Systems Drags Bank to Court over  Alleged Forgery, Misappropriation

The case, presided over by Magistrate Njideka Duru, was slated for hearing on Monday but was stalled due to the ongoing Nigerian Bar Association (NBA) Conference in Enugu.

The matter was subsequently adjourned to September 10 for mention.

In a 29-page charge filed through its counsel, Louis Alozie, a Senior Advocate of Nigeria, Miden Systems accused the bank, its Chief Executive Officer, Sterling Financial Holdings Company Plc, and four others of using the company’s name to illegally open accounts and siphon its domiciled funds.

The complainant alleged that the defendants diverted foreign currency revenues meant for loan settlements for their personal gain, carried out massive unauthorized debits on its account, and deliberately denied it access to account statements despite repeated requests.

According to Miden, the bank unlawfully placed a lien on all its accounts without notice, shut it out of internet banking, and even refused to issue cheque books, all in a bid to conceal suspicious transactions.

One instance cited in the charge revealed that when Miden remitted dollar revenues at a period when the exchange rate stood at N150/$1 (with the market rate at N198/$1), the bank allegedly stockpiled over N2bn in its account.

By the time the naira had depreciated to nearly N500/$1, the bank reportedly sold the funds at the higher rate, rendering the original value of the dollars “almost worthless.”

The company also accused the bank of fabricating a N30m loan facility in its name barely three months after it had cleared all outstanding loans in 2017. It contended that the loan was unsolicited, unauthorized, and approved with forged signatures purportedly belonging to its Board of Directors.

Within days of booking the loan, the bank allegedly disbursed over N30m to a single beneficiary identified only as “AA.”

Similarly, Miden claimed that a separate $3m loan was fraudulently booked to another firm, Chasewood Limited, which later denied ever applying for such.

The facility was then shifted to Miden’s account on the pretext that both companies were “sister companies” — a claim Miden insists is false since the two are independent entities with no ownership ties.

In another revelation, Miden said it discovered forged documentation linked to a loan facility allegedly granted to the defendants by Afrexim Bank, involving what it described as “massive identity theft.”

The company also accused the bank of opening additional accounts in its name using a fictitious office address in Wuse 2, Abuja, unknown to it.

The company noted that after several failed attempts to resolve the matter directly with the bank, it petitioned the House of Representatives Committee on Public Petitions.

Following its review, the committee referred the allegations to the Inspector-General of Police (IGP). An investigation was carried out, and in February 2025, the police reportedly indicted the defendants in their report.

 

 


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