General News
Partnerships in Times of Crisis

By Amrote Abdella, Regional Director, Microsoft 4Afrika Initiative,
The current global crisis has highlighted a number of areas, from the need of efficient information management to the need of accurate data gathering for faster medical response. In looking at the role of technology during this period, one area that has stood apart in driving meaningful change is the role of partnerships.Today, more than before, Microsoft 4Afrika is steadfast in supporting healthcare partners across the continent as they adapt their platforms and services to meet current needs.
Microsoft, through its 4Afrika initiative, has formed strategic partnerships with healthcare providers throughout Africa and beyond, providing them with technical support and business consultancy to help them achieve their goals. Each of these healthcare providers has had a significant impact in their sphere of influence, but with the onset of the Covid-19 pandemic, we’ve seen how our partners have used their existing platforms and programmes to pivot and adapt existing technologies to rapidly provide the much-needed response to address the challenges of the pandemic.
Healthcare powered by big data
Artificial intelligence and machine learning are already used in healthcare, but in a rapidly evolving situation, these tools can significantly help boost response times and preparedness.
When Microsoft 4Afrika firstpartnered with BroadReach,they were striving to create and implement data-driven solutions to improve the management and delivery of health programmes in underserved regions around the world. Vantage, an integrated cloud platform powered by Microsoft solutions, delivers powerful analytics that helps development, health and human services organisations quickly identify risks and opportunities.
Using machine learning, AI, big data and cloud computing, the company has enabled significant health outcomes in supported districts, integrating data immediately from a wide range of sources, and delivering real-time data, actionable insights and step-by-step implementation guidelines to boost effectiveness. Their digital HIV Portfolio on Management Solution has helped an estimated 340,000 people access HIV treatment in KwaZulu-Natal, South Africa, while their proactive predictive tool helps keep patients on treatment by predicting which patients are at risk of stopping medicines and empowering healthcare teams to reach out to them before they stop. Other types of predictive analysis help develop an understanding of how particular clinics and staff members are performing, medical stock levels and predicting what may happen and intervening before that happens.
During the Covid-19 crisis, BroadReach has moved quickly to repurpose its existing platforms. The company has used its cloud services, built on Azure, to rapidly gather data from thousands of health workers in the field and instantly upload it into Vantage, where advanced analytics are giving leaders key guidance to manage and prepare for the impact of the pandemic.
In healthcare, quick response times save lives.BroadReach has produced a facility readiness survey that allows government to redirect resources to prioritised hospitals and facilities, so that they have the right equipment and medical supplies on hand. Predictive analysis can be used to help forecast and track outbreak hotspots.
Partnerships like the one with BroadReach demonstrate the significant value that technology can deliver in situations that are rapidly changing and require high volumes of data from disparate sources to be quickly analysed for use in prediction and preventative measures.
Keeping healthcare facilities safe
Our partner Raphta has worked with Microsoft to develop software and hardware solutions that allow contactless biometrics which can be used for access control to facilities, among other things. Of course, during a pandemic where the virus can be transmitted on surfaces, contactless access assumes a far greater importance. Raphta is now offering its Shuri Face Contactless Biometrics solution to hospitals, clinics and buildings for thermal screening and containment, limiting contact and virus spread. Using current AI facial recognition software and hardware technology developed by Raphta and having quickly added the necessary thermal imaging technology, the company is now running pilot projects at the Netcare Gardens Hospital in Johannesburg, South Africaand at Kenyatta Hospital in Nairobi, Kenya.
Using technology to reach out
Telemedicine is another area where technology is enabling safer diagnosis and limiting unnecessary contact between patients and healthcare providers. Globally, the use of telemedicine has been surgingduring the current pandemic.
In Pakistan, we’ve seen first-hand the benefits of telemedicine in reaching patients who have limited access tohealthcare and healthcare workers.Sehat Kahani, an e-health start-up supported by 4Afrika usesMicrosoft platforms to provide patients who are far from healthcare centres with access to qualified doctors via a telemedicine platform, while cloud computing services mean that their patient records are immediately available anywhere using a mobile device.
Telemedicine can perform a vital role in enabling people to access healthcare services, remote diagnoses, and treatment plans. During the Covid-19 crisis, Sehat Kahani is using its smartphone app to provide virtual consultationsto patients across Pakistan, delivering educational content about the pandemic, and helping to direct them to the correct healthcare facilities if necessary. Using its telemedicine platform, it has educated more than a million users about the virus, andprovided more than 6,000 online consultations with patients.The company currently has more than 160 female doctors working non-stop to support citizens through this health crisis.
Bringing positive change in difficult circumstances
It’s encouraging to see how technology can support the humanitarian healthcare goals of countries across the globe, and how leading technology companies can support and enable healthcare partners to provide better, faster and more accurate treatment.Seeing how technologies can be adapted to work best in an emerging crisis shows the value of investing in these partnerships to help develop these platforms and services.
The clear challenge in Africa is bridging the gap in healthcare and providing equal access for all. By working with our partners across the African continent and beyond, we can see how technology is having a powerful impact on providing healthcare to the communities and countries who need it the most. Partners working together always provides more muscle through collaborationand we’ve seen technology allow our partners to scale, broadening their reach and subsequently have greater positive impact even in the current challenging, uncharted times.
About Amrote Abdella
As the Regional Director of Microsoft’s 4Afrika Initiative, Amrote Abdella spearheads Microsoft’s investments in Africa across 54 countries. She works closely with the internal teams in the Middle East and Africa – and globally – to enable and accelerate digital transformation opportunities across the continent.
Before becoming Regional Director, Amrote was 4Afrika’s Director for VC & Startups, where she worked closely with startups supporting the innovation ecosystem in Africa.
Prior to joining Microsoft, Amrote worked with the World Economic Forum in Geneva, as an Associate Director for Africa. She also served as a Financial Analyst at the World Bank in Washington, and worked in micro-finance with the Global Hunger Project, an NGO based out of New York. Here, she oversaw projects across eight countries in Africa and worked with African women farmers, driving financial inclusion.
In 2017, Amrote was named one of Africa’s Top 100 Young Business Leaders, ranking 12th out of 100 leaders under 40 who are playing a major role in driving the continent’s economic development. In 2019, she appeared on the same list, this time ranking 10th. In 2018 and 2019, she was also recognized by Jeune Afriqueas one of the top 50 influential leaders shaping digital evolution and supporting start-ups in the African continent.
Amrote constantly strives to learn new skills and believes in the values of passion, ambition and hard work. She also encourages all young women to have a grounding in STEM subjects.
Amrote holds a Masters degree in International Economic Development from the Heller School at Brandeis University in Massachusetts, and a Bachelor of Arts from Davidson College in North Carolina.
General News
Customs Ditches Fast Track Scheme for Authorised Economic Operator

Nigeria Customs Service (NCS) is transitioning to its Authorised Economic Operator (AEO) Programme, meant to ease trade processes, after over a decade under the Fast Track Scheme.
The service is racing to meet international best practices under the World Customs Organisation’s (WCO) SAFE Framework of Standards, and contained in Sections 108 to 111 of the Nigeria Customs Service Act, 2023.
The programme, the Service said, is expected to reward “trusted traders” who meet specified “compliance, financial, and security criteria.”
Approved operators will benefit from “pre-arrival clearance, minimal inspection, expedited release, and possible mutual recognition with other customs administrations.”
“The scheme is also designed to build trust, ensure cargo integrity, and enhance the predictability and transparency of Nigeria’s import-export operations,” the Service said.
The current Fast Track Scheme, implemented by the Service in 2013 under a more limited eligibility model and was upgraded to an online-based model called Fast Track 2.0, introduced in 2023. The scheme will be officially decommissioned on 31 December 2025.
“All beneficiaries currently enrolled in the Fast Track Scheme are mandated to initiate their migration to the AEO Compliance Programme by submitting their applications through the dedicated portal,” Customs said, adding that only companies approved under the AEO Programme will continue to enjoy trade facilitation privileges previously accorded under the Fast Track scheme.
“AEOs may include manufacturers, importers, exporters, brokers, carriers, consolidators, intermediaries, ports, airports, terminal operators, integrated operators, warehouses, distributors and freight forwarders,” The Service wrote in a handbook.
It requires that an applicant for AEO certification must be an Economic Operator in the international supply chain.
It also added that “The applying entity must be registered with the Corporate Affairs Commission (CAC), with a registration period of at least 5 years for AEO Security and Safety (AEO-S) and a minimum of 3 years for AEO Customs Simplification (AEO-C).”
The company must hold a valid Tax Clearance Certificate, with a minimum coverage of 5 years for AEO Security and Safety (c) and at least three years for AEO Customs Simplification (AEO-C).
The company must also provide an audited financial report for a minimum of five years for AEO Security and Safety (AEO-S) and at least three years for AEO Customs Simplification (AEO-C).
Relevant operational licences must also be provided alongside other relevant regulatory certifications (ISO certifications, SON, NAFDAC, etc.).
AEO-S applicants must also require ISO 28001–an international standard that defines the requirements of the Supply Chain Security Management System and provides a management model for organisations seeking to implement it.
General News
NOA Warns of Fake N1000 Notes in Circulation, How to Identify Them

National Orientation Agency (NOA) in Kwara has cautioned the public on fake N1000 notes circulating in the state.
Alhaji Abdulganiyu Dare, state director of NOA, disclosed this in a statement issued in Ilorin.
Dare emphasised the need for vigilance among residents and business owners in the state.
According to him, there is confirmed intelligence reports of syndicates flooding the area with counterfeit currency with batch numbers 364232 and 898248.
Dare said the counterfeit notes can be identified by their blurred portraits, watermarks, and irregular security features.
He urged the public to be cautious when handling large sums of money.
“The syndicates behind this crime exploit peak commercial hours in major local markets to carry out transactions with counterfeit notes.
“They target unsuspecting POS operators and merchants by defrauding them of their hard-earned money.
“NOA Kwara Directorate is committed to sensitising the public on the dangers of fake currency and the importance of verifying the authenticity of banknotes.
“The agency is working tirelessly to ensure that residents of Kwara are protected from financial scams,” he said.
While describing the crime as unpatriotic and capable of distorting the Nigerian economy, Dare said NOA would work closely with security agencies to bring the culprits to book.
The director advised residents to report any suspicious transactions or individuals to the authorities immediately.
“Together, we can build a safer and more secure financial environment for all residents of Kwara.
“By working together, the NOA and the public can prevent the circulation of fake currency and protect the financial interests of Kwara residents,” he said.
General News
NCC, IHS Towers Lead Others To NITRA-ALTON CNII & Telecom Sustainability Conference 2025

Telecom industry regulator, the Nigerian Communications Commission (NCC) and other industry operators, including IHS Towers, Digital Realty and 9mobile Nigeria, have joined the line of partners that will chart the way forward as stakeholders gather for the Maiden Edition of the CNII & Telecom Sustainability Conference 2025 being organized as a collaboration between media body, the Nigeria Information Technology Association (NITRA) and Industry advocacy group, the Association of Licenced Telecom Operators of Nigeria (ALTON).
Scheduled for August 7, 2025 in Lagos, the event, which is expected to host the Minister of Communication, Innovation and Digital Economy, Dr. Bosun Tijani, will also bring stakeholders from Nigeria Security and Civil Defence Corps (NSCDC) and the Peace Corps Nigeria, to discuss the security of infrastructure, stakeholders’ roles, and the practical implementation of the Critical National Information Infrastructure (CNII) Presidential Order.
Headlining the event, with its theme as “Telecoms Industry Sustainability and the CNII Act – Way Forward”, IHS Towers will throw light on the state of infrastructure in the country, while the Panel Session will discuss the “Role expectations of stakeholders in the implementation of the CNII Act”
Keynote speeches will come from the NCC EVC, Dr. Aminu Maida and the President of the Association of Telecommunication Companies of Nigeria (ATCON).
The Nigerian Designation and Protection of Critical National Information Infrastructure (CNII) Order, 2024, aims to safeguard critical infrastructure like telecommunications networks, financial systems, and power grids by designating them as CNII and outlining measures for their protection. This order, signed in June 2024, is an extension of the Cybercrimes Act of 2015 and seeks to reduce disruptions to these vital systems.
Some of the questions stakeholders will give answers to at the Panel Discussion include:
- How do we ensure that this Order is implemented to the letter?
- What are the roles of each stakeholder in the industry – Federal, States, Operators, Consumers, and other actors?
- Are telecom companies keying into the CNII provisions, and how?
- Are there areas worth looking into once more, or is the Order perfect as it is?
- What is the role of regulators in ensuring public compliance to the Bill?
- How do we ensure security?
- What is the place of collaboration?
- Publicity: how much of the CNII provisions are the public aware of?
- How can we sustain the growth and development of telecommunications in Nigeria?
According to the General Secretary of NITRA, Mr. Chidiebere Nwankwo, this industry collaborative event will afford stakeholders in the public and private sectors the opportunity to sit back together and review how well the CNII Order has thus far been implemented, and to re-strategise, if need be, on the way forward.
“This event is key because it will bring Stakeholders to the CNII plan to a roundtable to re-evaluate the decision, make amends and continue the journey. This has to be a periodic gathering to make the goals of this order achievable,” he said.
ALTON is the official private sector industry body for all providers of telecommunications and subsidiary services in Nigeria.
The Chairman of ALTON, Engr. Gbenga Adebayo and the Chairman of NITRA, Mr. Chike Onwuegbuchi will be on hand to welcome industry stakeholders.
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