Path Solutions has been named winner of the ‘Best Islamic Banking Implementation’ category following its successful implementation of iMAL at Al Baraka Banking Group in the IBSI Global FinTech Innovation Awards 2020.
Four subsidiaries of Al Baraka Banking Group implemented the iMAL Islamic core banking platform bringing transparency and accountability to their operations, strong functional improvements, greater operational efficiency and better customer experience.
Disparate legacy systems were hampering the four banks’ growth. The award-winning iMAL provides an integrated platform that gives a single view of the customer relationship and multichannel customer relationship management capability.
The four-subsidiary project also included integrating data from different sources, providing a unified view of the customer across transactions and channels thereby giving the four subsidiaries insights into customer preferences and behaviour.
On this occasion, Mohammed Kateeb, Group Chairman & CEO, Path Solutions, said, “The award is an acknowledgement of our constant endeavour to harness new technology capabilities to deliver business value to our clients even under most abnormal conditions.
“Since the start of the pandemic, we have supported our clients’ efforts in revising their business models, and who in turn had to cope with an almost unmanageable increase in customer requests and online transactions.
“We are particularly proud of this multi-country implementation, which we had to conclude during the pandemic; our teams worked day and night together with our clients to go live successfully in four different countries.
“This recognition by IBS Intelligence reinforces our commitment towards providing our clients with best-in-class Islamic software solutions for mission critical banking processes”.
Robin Amlôt, Managing Editor of IBS Intelligence said, “We have all, corporately and individually, faced a challenging time in 2020. It is highly encouraging for us to be able to recognize and honour those companies that have risen successfully to these challenging times.
It is particularly a pleasure to remark on the successes achieved by Path Solutions in implementing core banking solutions at not just one but four subsidiaries of Al Baraka Banking Group, helping to ensure that these banks continue to offer ever better customer experiences within their Islamic banking services”.
Path Solutions was selected after a thorough due diligence process that included global IT vendors. This core banking overhaul has enabled the four banks to have a strong footing on the digital platforms.
It also meets Al Baraka Banking Group’s strategic long-term plans in facilitating product diversification, ensuring compliance with Sharia requirements, and streamlining processes that will eventually result in decreasing costs and increasing revenue.
