Telecom
Pomp, Fervour as NCC Marks TCP @ 10

Encomiums poured ceaselessly last Friday at the event to mark the 10th anniversary of the Telecom Consumer Parliament (TCP), the alternative dispute resolution (ADR) mechanism of the Nigerian Communications Commission (NCC) as excited stakeholders toasted to the success and longevity of the platform designed by the Commission to bring stakeholders in the telecommunications industry together with the aim of resolving consumer complaints, Nigeria CommunicationsWeek can report.
The event which was held in Lagos attracted the crème of the telecommunications industry; all which spared glowing commendations for the NCC for setting the TCP that also informs and educates stakeholders on topical issues that affect the industry.
Mrs. Omobola Johnson, minister of Communication Technology, commended the NCC for the establishment and management of the TCP, adding that more could be achieve through consumers’ continued suggestions.
Johnson, said that the establishment of TCP by the nation’s telecom regulatory body 10 years ago was first of its kind in the history of telecommunication.
This, she added, had earned the Commission great commendation from the International Telecommunication Union and respect in the eyes of other nations’ regulatory bodies.
Johnson who was represented at TCP’s 10th Anniversary in Lagos by Engineer Festus Daudu, director, Spectrum Management in the Ministry, charged telecom consumers on useful suggestions capable of assisting government and the Commission in policy direction and regulatory framework.
“The Parliament since inception has made great impact and contributed to the development of telecommunication in the country. It has also assisted the Commission in its regulatory processes to ensure that both the service providers and the consumers all benefit from each other,” the Minister said.
On his part, Dr. Eugene Juwah, executive chairman and chief executive officer of NCC, said that the TCP’s edition was special due to the commemoration of the 10th anniversary on one hand and the celebration of the consumer as a king, on the other hand.
“Taking you through memory lane, Nigeria has witnessed a voice telephone revolution in the last 12 years when the total connected lines was mere 400,000 in 2001. Today, the total active lines in the country have reached a phenomenal 117 million as at the end of January 2014. The next revolution is out regulatory agenda is ‘Broadband Revolution’”. He added
Acknowledging the role of Broadband to national development, Juwah said, the Federal Government has taken several steps including the articulation of a national broadband plan as well as continually taking steps at providing an enabling environment for the development of infrastructure that will support the growth and access to broadband services at affordable cost to consumers.
The framework to support the broadband infrastructure has been fully articulated and is being implemented by the Commission as reflected in the Open Access model adopted for the country.
Earlier in a welcome address, Maryam Bayi, director, Consumer Affairs Bureau at NCC, said the NCC receives complaints daily from its automated call centres from aggrieved subscribers over poor quality of service, drop calls and unsolicited text messages sent by operators.
By implication, many Nigerians are following the trends in the industry to register their grievances.
Bayi said at various occasions, operators had been invited for a meeting with the commission where they had received instructions to desist from dispatching unsolicited SMS, warning that operators would be sanctioned for failure to comply with the directive.
As part of pragmatic steps taken by the commission to ensure improved quality of service, the Director of Consumer Affairs Bureau said NCC has set up Quality of Service Unit in the commission to receive consumers’ complaints and protect their interests.
Bayo said that in the last 10 years, NCC has been addressing critical issues like quality of service, regulations for consumers, mobile number portability (MNP), among others.
She pointed out that NCC, specifically, initiated MNP for subscribers in order to promote competition among service operators as well as address the issue of poor quality of service in Nigeria.
Nigeria CommunicationsWeek can also report that the event attracted industry wide approval and commendations from operators and consumer s.
Wale Goodluck, corporate services executive at MTN Nigeria, said that TCP has become an invaluable platform to ascertain consumers’ needs and complaints, adding that the MTN as a network holds consumer satisfaction high.
He commended NCC’s vision in setting up the Parliament, which according to him has lived up to its expectations in the last 10 years.
Goodluck maintained that MTN through its various programmes has affected the lives of consumers positively, especially through the MTN Foundation programmes.
Nodding in agreement, Osondu Nwokoro, director of Regulatory Affairs, Airtel Nigeria, said the operator has not relented in heeding to consumers’ requests emanating from TCP sessions.
He added that Airtel is building a network the consumers shall remain proud of, hence TCP sessions provided them with knowledge on the directions, aspirations and demands of the consumers.
Also, Olajide Aremu, head of Network Operating Centre (NOC), Glo, said the network has always identified with the consumers, especially the students.
He said due to the opportunities provided by NCC through TCP, Glo has carved a niche for itself in the hearts of educational institutions hence it has connected several educational institutions with more on the line.
Hajia Hauwa Barkindo, a consumer who made it all the way from Kano state advised telecommunications subscribers to avail themselves of the TCP in resolving issues affecting them.
“I think the NCC has provided the best platform for consumer education and tackling the issues in the industry, it is left for us (consumers to use this platform” Barkindo, added.
The high point of the event was the presentation of awards to some telecom companies for their resolving issues affecting consumers with Etisalat bagging the best network award at the anniversary.
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Telecom
Mart Networks Rolls Out Tailored Cybersecurity Solution for Fintechs

Mart Networks, a leading cybersecurity distributor across Africa and the Middle East, has unveiled a specialized cybersecurity package tailored for fintech firms.
The solution, powered by Invinsense, Infopercept’s unified cybersecurity platform, aims to address the growing security needs of fintechs operating in highly regulated environments.
According to Moiz Maloo, Managing Director at Mart Networks, fintech companies face unique security challenges due to stringent regulatory requirements and increasing threats. “Most fintechs don’t have the luxury of multiple internal security teams or system integrators. With this focused offering, we’re providing an all-in-one platform with managed services built specifically for the fintech environment,” he said.
The offering integrates four key components: Invinsense XDR and Managed Detection & Response for real-time monitoring, Exposure Management for vulnerability detection, Security Compliance Management to support fintechs in meeting regulatory standards, and Cybersecurity Awareness Programs to empower teams against cyber threats.
Furthermore, the package includes deep application visibility, ensuring fintech-specific applications remain secure through Invinsense SIEM’s custom log ingestion capabilities. To reinforce protection, Infopercept’s engineering team will provide code-level fixes, patches, and infrastructure security enhancements.
With the rise of cloud-based fintech operations, the solution also incorporates full-stack cloud security, including API security, Cloud Infrastructure Entitlement Management (CIEM), and Application Security Posture Management (ASPM).
Mart Networks’ move underscores the growing importance of cybersecurity in Africa’s fintech sector, as financial services become increasingly digital and susceptible to evolving cyber threats.
Telecom
Equinix Expands Digital Footprint in Nigeria with Launch of LG2.3 Data Center

Equinix, Inc. the world’s digital infrastructure company™, has officially opened its latest data center expansion in Lagos. Called LG2.3, the facility will support Nigeria’s growing digital transformation efforts, providing state-of-the-art colocation and secure interconnection solutions which will empower businesses across the region.
It also signifies Equinix’s unwavering dedication to advancing Nigeria’s position in the global digital economy, reinforcing the company’s commitment to the region.
As part of the inauguration, Bruce Owen, President of EMEA at Equinix, along with other Equinix executives, led the ribbon-cutting ceremony at the newly expanded site. In addition to an official visit to the Governor of Lagos State, Equinix hosted an exclusive customer engagement event, bringing together key customers and partners from Nigeria’s business and technology sectors.
Attendees discussed shared successes and Equinix’s role in facilitating digital transformation, while also connecting directly with Bruce Owen for insights into how Equinix’s solutions drive innovation and business agility in the region.
Equinix executives also took part in a tree-planting ceremony, symbolising Equinix’s continued investment in sustainable initiatives across the globe and highlighting the company’s broader goal of reducing its carbon footprint while supporting greener practices across its operations worldwide.
Speaking about the expansion, Bruce Owen, President of EMEA at Equinix said “Nigeria is a crucial market for Equinix. Today’s opening is a clear demonstration of our continued commitments to invest and grow digital infrastructure that will benefit the many thousands of businesses in Nigeria and on the continent as a whole.
“I am deeply encouraged by the enthusiastic partnerships and innovations emerging from this dynamic region, which continue to inspire our commitment to Nigeria’s digital and sustainable future.”
Adding to this, Wole Abu, Managing Director of Equinix West Africa, highlighted the critical role of data centers in driving economic growth stating “Data centers continue to play a pivotal role in driving economic development in Nigeria, serving as critical infrastructure that supports digital transformation and economic growth.
“As governments and enterprises increasingly acknowledge their significance, global demand for data center capacity is poised to rise. While Africa’s demand for data solutions is still evolving compared to more mature markets, the continent is demonstrating strong potential for digital adoption and innovation.
“To meet this growing need, Equinix is actively advancing three major data center projects in Nigeria, with future expansion plans for Ghana, Côte d’Ivoire, and South Africa.”
Equinix remains steadfast in its mission to enable secure, scalable, and sustainable digital growth for economies across the world.
Telecom
African Women Hit Hardest as Mobile Internet Gender Gap Persists

African women remain among the most digitally excluded globally, with smartphone affordability and digital literacy among the key barriers. New data from the 2025 GSMA Mobile Gender Gap Report, launched recently, reveals a persistent global gender gap in mobile internet use across low- and middle-income countries (LMICs).
It further notes that literacy, digital skills, safety, and affordability of data also remain critical barriers. The report highlights that 885 million women across these regions still do not use mobile internet, with nearly 60% of them living in Sub-Saharan Africa and South Asia.
While mobile internet is the primary way women in LMICs access the internet, offering critical lifelines to health, education, and financial services, the pace of female adoption has stalled, leaving 235 million fewer women than men connected.
Claire Sibthorpe, head of digital inclusion at GSMA, highlighted that the gender gap had narrowed significantly between 2017 and 2020, but progress flatlined in recent years.
Although 2023 brought a slight improvement, restoring the gap to 15%, 2024 saw minimal change, with the gap settling at 14%.
The disparity is most severe in Sub-Saharan Africa, where women are 29% less likely than men to use mobile internet.
“It’s disheartening that progress in reducing the mobile internet gender gap has stalled. The digital divide is driven by deep-rooted socio-economic and cultural factors that disproportionately impact women,” said Sibthorpe.
GSMA projects that closing the gender gap by 2030 could add $1.3 trillion to GDP across LMICs and deliver $230 billion in revenue to the mobile industry.
The report, funded by the UK FCDO, Sida, and the Gates Foundation, stresses the urgent need for targeted investment and policy action to bridge the digital divide and ensure that no woman is left offline.
“The mobile internet gender gap is not going to close on its own. It is driven by deep-rooted social, economic, and cultural factors that disproportionately impact women,” said Sibthorpe.
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