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Putting the Records Straight: NITDA Clarifies Engagement with ASUU’s UTAS Platform

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The National Information Technology Development Agency (NITDA) has emphasised that it subjected the University Transparency and Accountability Solution (UTAS) of the Academic Staff Union of Universities (ASUU) to a review to allow for a comprehensive solution that equals standard.

Mrs Hadiza Umar, head, Corporate Affairs and External Relations of the agency, said this on Saturday in a statement issued in Abuja.

Umar said it became necessary for the agency to set the record straight owing to biased information in the public domain about the involvement of NITDA to the solution.

She explained that the Act establishing NITDA mandated it to create a framework for the planning, research, development, standardisation, application, coordination, monitoring, evaluation and regulation of Information Technology (IT) practices in Nigeria.

To that effect, Umar said the agency had over the years, issued series of regulatory instruments, including the Software Testing and Quality Assurance Framework and Guideline issued in 2016.

“This regulatory instrument, currently being reviewed, provides guidelines for the design, development and testing of software projects in Nigeria.

“Furthermore, Section 10 of the Guidelines for Nigerian Content Development in ICT, 2019, provided detailed guidelines and expectations for Indigenous Software Development and Software Enabled Products and Services.

“In line with its mandate, the agency has been registering indigenous software solutions and part of the registration process requires that solutions are subjected to tests in line with the requirements of the Software Testing and Quality Assurance Framework and Guideline, and the Guidelines for Nigerian Content Development in ICT.

“It is common knowledge that ASUU has been engaging the Federal Government on a number of issues including payment of promotion arrears, earned academic allowance, funding for revitalisation of public Universities, and adoption of UTAS as payment platform for universities.

“On the October 14, 2020, NITDA was invited to participate in an interactive session between ASUU, Federal Government and the Legislature to avail ASUU the opportunity to demonstrate the UTAS platform,” Umar said.

According to her, as part of the conditions for acceptance of UTAS as payment platform for public universities by the Federal Government, NITDA was directed to subject the platform to Integrity Test and advise the government appropriately.

She added that the agency conducted three out of eight tests specified in the Software Testing and Quality Assurance Framework and Guideline.

Umar said the tests included User Acceptance Test (UAT), Stress Test, and Vulnerability Assessment and Penetration Test (VAPT).

She added that NITDA met with ASUU on Oct. 22, 2020, to discuss the modalities of the assessment of the solution, which involved the National Universities Commission (NUC) and Office of the Accountant General of the Federation.

“Furthermore, documents necessary for effective planning and execution of the tests were requested.

“Upon receipt of the documents from ASUU as well as access details of the UTAS platform in January, 2021, the agency’s team carried out basic Functionality/User Acceptance Test on the platform.

“As NUC conducted UAT, NITDA felt it can use the report produced by NUC for its report.

“However, upon review, it was observed that the Solution was demonstrated to the Principal Officers in a similar way it was demonstrated at the Accountant General’s Office.

The Agency decided that further UAT be carried out with actual end-users from the University System,” she said.

She explained that arrangements were made and 46 staff members from 28 Federal Universities, mainly from Vice Chancellor’s Office, Human Resources, Accounts and Bursary participated in the UAT that held at the NUC complex on Aug. 10, 2021.

According to her, although the UAT was carried out as planned, challenges were encountered that negatively impacted on the outcome of the assessment.

Umar added that the agency’s team also carried out series of Vulnerability Assessment and Penetration Tests on the UTAS platform, which revealed high risk vulnerabilities that were likely to negatively impact on the platform, if exploited.

“Furthermore, two Low Risk vulnerabilities were identified and all discussed with the ASUU team and a further assessment carried out on the updated version of the Solution revealed that the High Risk Vulnerabilities have been addressed.

“However, one Medium Risk, three Low Risks and 44 Informational Risks were identified and were adequately communicated to the relevant stakeholders including ASUU,” the spokesperson said.

She added that a comprehensive report outlining all the tests carried out and issues identified were submitted to Dr Isa Pantami, the Minister of Communications and Digital Economy, on Dec. 3, 2021, and also to the Chief Conciliator, Dr Chris Ngige, the Minister of Labour and Employment, as well as other stakeholders in ASUU.

Umar recalled that on Feb. 22, 2022, during the conciliation meeting at the instance of Ngige, it was resolved that NITDA worked with ASUU and subject UTAS to re-assessment with key members of the conciliation team in attendance during the Technical Team’s sessions as observers.

“It may interest the agency’s stakeholders to know that NITDA, as a responsible agency of government, made all arrangements to ensure that the exercise was carried out successfully.

“The interaction commenced on the March 8, 2022, with discussion on the methodology to be used as specified in the Software Testing and Quality Assurance Framework and Guideline.

“Upon reaching agreement and starting the actual test on the Solution, a critical error occurred and the test could not continue and as a result, the interaction had to be postponed to enable the ASUU Team rectify the issue.

“Considering the challenge encountered, the assessment methodology had to be reviewed to facilitate daily remediation of critical issues as they occur which is against NITDA’s Standard Operating Procedure for such exercises,” she said.

She recognised the attention of stakeholders and the general public to the need for the UTAS platform to be sufficiently robust with key functionalities implemented before being deployed to the production environment.

Umar reiterated that the solution as currently implemented was limited, adding that there are critical functionalities that needed to be implemented, tested and passed before the Solution could be considered to meet NITDA’s due diligent requirements.

“These areas of improvement have been fully documented and shared with the ASUU team for necessary action.

“It is expected that ASUU will improve on the areas identified, work on the security issues flagged and resubmit the Solution for further assessment.

“The agency wish to use this opportunity to assure stakeholders and the general public of its commitment to its mandate and the vision of proactively facilitating the development of Nigeria into a sustainable digital economy by creating an enabling environment where Nigerians develop, adopt and derive value from digital technology,” the statement read in part.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Anambra Cracks Down on Illegal ISPs, Cites Security, Service Concerns

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Anambra State Government has begun a crackdown on illegal Internet Service Providers (ISPs) operating across the state, citing concerns over data breaches, poor service quality, and environmental defacement.

The enforcement, led by the Anambra State Physical Planning Board (ANSPPB) and the Anambra State ICT Agency, follows numerous complaints about unauthorized road excavations and the indiscriminate erection of poles, which deface infrastructure.

Investigations revealed that several ISPs were operating without approval or submitting deployment plans, a violation of regulations governing telecommunications infrastructure.

Authorities stress that the objective is not exclusion but compliance, ensuring only registered ISPs approved by the Nigeria Communications Commission (NCC) operate in the state.

Residents are urged to report unlicensed ISP activities via the dedicated hotline 02014143039.

Speaking on the development, Barr. Chike Maduekwe, Executive Chairman of ANSPPB, said: “This isn’t about shutting anyone out but about ensuring everyone follows the right process. If you want to offer internet services in Anambra, go through the proper channels. We will support those who comply, but we will not tolerate shortcuts.”

Similarly, Chukwuemeka Fred Agbata (CFA), Managing Director/CEO of the Anambra State ICT Agency, emphasized: “The internet is no longer a luxury—it’s a necessity. Governor Soludo has implemented a zero right of way policy to encourage players, but the first step for any ISP must be regulatory approval. The people of Anambra deserve services from providers they can trust.”

The Anambra State Government remains committed to fostering a safe, fair, and well-regulated digital landscape where residents can enjoy secure, high-quality internet services without fear of exploitation.

The enforcement drive signals a new era of accountability in the state’s fast-growing digital space.


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Instagram Unveils Teen Safety Features in Nigeria

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Ibrahim Suleiman, Actor and Architect; Emanuella Samuel, Comedienne/Actress; Titilayo Oyinsan, TV Host & MC and Oluwasola Obagbemi, Head of Communications, Sub-Saharan Africa at Meta
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In a significant step towards enhancing online safety for teenagers, Meta is proud to announce the launch of Teen Accounts on Instagram in Nigeria. This initiative is part of Meta’s broader commitment to ensuring safe, private, and positive online experiences for teens across Africa.

As more Nigerian teens join Instagram, it is crucial to prioritise their safety and privacy. Parents want to feel confident that their teens can use social media to connect with their friends and explore their interests, without having to worry about unsafe or inappropriate experiences.

Teen Accounts were designed to better support parents and give them peace of mind that their teens have the right protections in place.  Teen Accounts have built-in protections that limit who can contact them and the content they see, and we’ll automatically place teens in Nigeria into Teen Accounts, and teens under 16 will need a parent’s permission to change any of these settings to be less strict.

Key protections offered with Teen Accounts include:

  • Private Accounts: Teen accounts are set to private by default and teens under 16 can only change this setting with parental guidance.

  • Messaging Restrictions: Teens can only receive messages from people they are already connected to.

  • Sensitive Content Control: Teen Accounts are automatically set to see less sensitive content in search results and recommended content in Explore, Feed and Reels.

  • Limited Interactions: Teens can only be tagged or mentioned by people they follow, and the strictest anti-bullying feature, Hidden Words, is enabled by default.

  • Time Limit Reminders: Notifications prompt teens to exit the app after 60 minutes of daily usage.

  • Sleep Mode: Enabled from 10 PM to 7 AM, this feature mutes notifications and sends automatic replies to DMs overnight.

“We’re excited to bring these features to Nigeria and help families navigate online spaces safely. Teen Accounts are designed to give parents peace of mind, allowing teens to connect with friends and explore interests without worrying about unsafe experiences,” said Sylvia Musalagani, Safety Policy Manager, Africa, Middle East & Turkey (AMET) at Meta.

Since Meta started reimagining its apps for teens with Teen Accounts globally in September 2024, Meta has enrolled 54 million teens into Teen Accounts on Instagram, with 97% of those aged 13–15 remaining within the strict default protective settings.

While Teen Accounts come with built‑in safety protections, Meta understands many parents want to take a more active role in their teens’ online experiences. With the enhanced supervision tools, parents can:

  • See who their teen has interacted with: While message content remains private, parents can now view a list of people their teen has messaged over the past seven days.

  • Set daily time limits on Instagram: Parents can decide how long their teen can spend on the app each day. Once the limit is reached, Instagram will be inaccessible for the rest of the day.

  • Schedule downtime from Instagram: Parents can block access to Instagram during specific hours, like bedtime, with just a tap.

  • View the topics their teen is exploring: Parents can see which age-appropriate interest areas their teen is choosing to follow and engage with.

“Meta’s new policy aligns with several core priorities outlined in NITDA’s strategic roadmap, particularly concerning data privacy and protection for minors, now under the purview of the Nigerian Data Protection Commission, and child online protection and digital well-being, which we have collaboratively addressed with our sister agency, the Nigerian Communications Commission.

“NITDA has been a strong advocate for child online protection through various initiatives, including national strategies and proposed legislation, such as the Online Harms Protection Bill, which addresses age verification and parental controls.

“This policy reinforces the need for age-appropriate online experiences and promotes digital well-being.” commented, Barr. Emmanuel Edet – Director Regulations and Compliance Department, NITDA

To mark the launch, Meta hosted an exclusive event where parents, content creators, policy stakeholders, media and teens could engage on the available safety features and tools.

Meta remains committed to developing tools, resources and partnerships that protect teens and foster safer online experiences for families in Nigeria.

For more information about Teen Accounts and updates to parental supervision tools, visit here


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Telcos Threaten to Disconnect Banks over Misinformation on New USSD Charges

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Telecommunication companies have threatened to withdraw their Unstructured Supplementary Services Data (USSD), services from banks over what they called misinformation.

Telcos Threaten to Disconnect Banks over Misinformation on New USSD Charges

MTN Nigeria, Airtel, Globacom and 9Mobile- the  telcos disclosed that the banks’ notice to their customers on the new billing system and airtime deductions for USSD services was misleading.

Also, Association of Licensed Telecom Operators of Nigeria (ALTON) also denied that the directive was from the Nigerian Communications Commission (NCC).

USSD is done via shortcodes on mobile phones and allows bank customers to make transactions in places with limited or no internet service.

Recall that banks earlier this week claimed that NCC has directed them to begin charging them from their airtime rather than from customers’ accounts.

The notice from the banks read in part: “In line with the directive of the Nigerian Communications Commission (NCC), please be informed that effective June 3, 2025, charges for USSD banking services will no longer be deducted from your bank account.

“Going forward, these charges will be deducted directly from your mobile airtime balance in accordance with the NCC’s End-User Billing (EUB) model.

“Under this new billing structure, each USSD session will attract a charge of ?6.98 per 120 seconds, which will be billed by your mobile network operator.

“You will receive a consent prompt at the start of each session, and airtime will only be deducted upon your confirmation and availability of the bank to fulfil this service.

“If you do not wish to continue using USSD banking under this new model, you may choose to discontinue use of the USSD channel.”

Reacting, ALTON, umbrella body of telecom operators in Nigeria, said the banks’ notice is a gross misinformation deliberately hatched to suit their selfish interests.

Hence they threatened to withdraw network support to the banks’ USSD services.

Engr Gbenga Adebayo, chairman of ALTON  told Vanguard: ” I don’t understand why the banks are twisting agreements and distorting information just to favour their selfish interests. In the first place, the information wasn’t a directive from the NCC but a joint regulatory agreement between the NCC and the Central Bank of Nigeria, CBN witnessed by the telcos and the banks. The agreement was that if the banks finally cleared all USSD debts owed to the telcos by June 2, 2025, they are free to migrate to the end-user billing method, so long as the model of migration is transparent and agreed upon by the telcos.

“The reason for that clause was because the telcos insisted that the process of migration is such that will not allow a customer to be billed twice; in other words, that a subscriber would not have his airtime deducted and also have his or her money deducted for same services from his or her bank account.

” As we speak, some of the banks have cleared their debts, but the majority are yet to do so. So, even if all the modalities of migrating to end-user billing have been perfectly carried out, the implementation cannot even begin because the banks are yet to clear the USSD debt owed to the telcos.

“Our position now is that if that is the way the banks want to treat the agreement, we may withdraw support for their USSD services. It is not a must-have. They can do without it. But, they should clear the debts as agreed,” he added.

 


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