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Putting the Records Straight: NITDA Clarifies Engagement with ASUU’s UTAS Platform
The National Information Technology Development Agency (NITDA) has emphasised that it subjected the University Transparency and Accountability Solution (UTAS) of the Academic Staff Union of Universities (ASUU) to a review to allow for a comprehensive solution that equals standard.
Mrs Hadiza Umar, head, Corporate Affairs and External Relations of the agency, said this on Saturday in a statement issued in Abuja.
Umar said it became necessary for the agency to set the record straight owing to biased information in the public domain about the involvement of NITDA to the solution.
She explained that the Act establishing NITDA mandated it to create a framework for the planning, research, development, standardisation, application, coordination, monitoring, evaluation and regulation of Information Technology (IT) practices in Nigeria.
To that effect, Umar said the agency had over the years, issued series of regulatory instruments, including the Software Testing and Quality Assurance Framework and Guideline issued in 2016.
“This regulatory instrument, currently being reviewed, provides guidelines for the design, development and testing of software projects in Nigeria.
“Furthermore, Section 10 of the Guidelines for Nigerian Content Development in ICT, 2019, provided detailed guidelines and expectations for Indigenous Software Development and Software Enabled Products and Services.
“In line with its mandate, the agency has been registering indigenous software solutions and part of the registration process requires that solutions are subjected to tests in line with the requirements of the Software Testing and Quality Assurance Framework and Guideline, and the Guidelines for Nigerian Content Development in ICT.
“It is common knowledge that ASUU has been engaging the Federal Government on a number of issues including payment of promotion arrears, earned academic allowance, funding for revitalisation of public Universities, and adoption of UTAS as payment platform for universities.
“On the October 14, 2020, NITDA was invited to participate in an interactive session between ASUU, Federal Government and the Legislature to avail ASUU the opportunity to demonstrate the UTAS platform,” Umar said.
According to her, as part of the conditions for acceptance of UTAS as payment platform for public universities by the Federal Government, NITDA was directed to subject the platform to Integrity Test and advise the government appropriately.
She added that the agency conducted three out of eight tests specified in the Software Testing and Quality Assurance Framework and Guideline.
Umar said the tests included User Acceptance Test (UAT), Stress Test, and Vulnerability Assessment and Penetration Test (VAPT).
She added that NITDA met with ASUU on Oct. 22, 2020, to discuss the modalities of the assessment of the solution, which involved the National Universities Commission (NUC) and Office of the Accountant General of the Federation.
“Furthermore, documents necessary for effective planning and execution of the tests were requested.
“Upon receipt of the documents from ASUU as well as access details of the UTAS platform in January, 2021, the agency’s team carried out basic Functionality/User Acceptance Test on the platform.
“As NUC conducted UAT, NITDA felt it can use the report produced by NUC for its report.
“However, upon review, it was observed that the Solution was demonstrated to the Principal Officers in a similar way it was demonstrated at the Accountant General’s Office.
The Agency decided that further UAT be carried out with actual end-users from the University System,” she said.
She explained that arrangements were made and 46 staff members from 28 Federal Universities, mainly from Vice Chancellor’s Office, Human Resources, Accounts and Bursary participated in the UAT that held at the NUC complex on Aug. 10, 2021.
According to her, although the UAT was carried out as planned, challenges were encountered that negatively impacted on the outcome of the assessment.
Umar added that the agency’s team also carried out series of Vulnerability Assessment and Penetration Tests on the UTAS platform, which revealed high risk vulnerabilities that were likely to negatively impact on the platform, if exploited.
“Furthermore, two Low Risk vulnerabilities were identified and all discussed with the ASUU team and a further assessment carried out on the updated version of the Solution revealed that the High Risk Vulnerabilities have been addressed.
“However, one Medium Risk, three Low Risks and 44 Informational Risks were identified and were adequately communicated to the relevant stakeholders including ASUU,” the spokesperson said.
She added that a comprehensive report outlining all the tests carried out and issues identified were submitted to Dr Isa Pantami, the Minister of Communications and Digital Economy, on Dec. 3, 2021, and also to the Chief Conciliator, Dr Chris Ngige, the Minister of Labour and Employment, as well as other stakeholders in ASUU.
Umar recalled that on Feb. 22, 2022, during the conciliation meeting at the instance of Ngige, it was resolved that NITDA worked with ASUU and subject UTAS to re-assessment with key members of the conciliation team in attendance during the Technical Team’s sessions as observers.
“It may interest the agency’s stakeholders to know that NITDA, as a responsible agency of government, made all arrangements to ensure that the exercise was carried out successfully.
“The interaction commenced on the March 8, 2022, with discussion on the methodology to be used as specified in the Software Testing and Quality Assurance Framework and Guideline.
“Upon reaching agreement and starting the actual test on the Solution, a critical error occurred and the test could not continue and as a result, the interaction had to be postponed to enable the ASUU Team rectify the issue.
“Considering the challenge encountered, the assessment methodology had to be reviewed to facilitate daily remediation of critical issues as they occur which is against NITDA’s Standard Operating Procedure for such exercises,” she said.
She recognised the attention of stakeholders and the general public to the need for the UTAS platform to be sufficiently robust with key functionalities implemented before being deployed to the production environment.
Umar reiterated that the solution as currently implemented was limited, adding that there are critical functionalities that needed to be implemented, tested and passed before the Solution could be considered to meet NITDA’s due diligent requirements.
“These areas of improvement have been fully documented and shared with the ASUU team for necessary action.
“It is expected that ASUU will improve on the areas identified, work on the security issues flagged and resubmit the Solution for further assessment.
“The agency wish to use this opportunity to assure stakeholders and the general public of its commitment to its mandate and the vision of proactively facilitating the development of Nigeria into a sustainable digital economy by creating an enabling environment where Nigerians develop, adopt and derive value from digital technology,” the statement read in part.
As the world commemorates the International Day for Countering Hate Speech, Paradigm Initiative (PIN) is calling on big tech companies to intensify their efforts in combating online hate speech and ensuring respect for fundamental human rights.
PIN’s 2024 Londa report highlights the widespread prevalence of hate speech online. In Angola, for instance, at least 25 content removal requests were made in connection with hate speech, harassment, and political misinformation. Globally, the consequences of unchecked hate speech have been severe—ranging from incitement to violence and heightened ethnic tensions to the targeting of vulnerable communities, including minorities, women, and foreigners.
Nigeria witnessed a tragic example in 2018 when a Facebook post showing a massacre in Plateau State was viewed more than 11,000 times, triggering ethnic conflict and resulting in fatalities. In South Africa, inadequate content moderation has worsened the problem, while in Ethiopia in 2021, a false Facebook post led to the killing of a man wrongly implicated in a scandal. India saw a surge in hate speech during its elections.
PIN notes that actors behind hate speech are becoming increasingly sophisticated, often leveraging technologies like artificial intelligence to boost visibility. Meanwhile, existing moderation systems—especially for non-English content—struggle to keep up.
Bridgette Ndlovu, PIN’s Partnerships and Engagements Officer, said, “Hate speech online is a direct attack on the dignity and safety of individuals.” She urged technology companies to adopt transparent and effective moderation strategies and to prioritize human rights in their operations.
The spread of hate speech raises complex challenges for lawmakers. Governments are trying to regulate harmful content such as misinformation and harassment while protecting freedom of speech. However, PIN warns that hate speech laws should not be misused to arbitrarily detain human rights defenders or stifle dissenting voices.
To address these concerns, PIN recommends that tech companies invest more in moderating non-English content to reflect local nuances, improve transparency around government takedown requests, promote digital literacy—particularly in underserved regions—and conduct regular human rights due diligence, aligned with the United Nations Guiding Principles on Business and Human Rights.
Moniepoint Inc, one of Africa’s leading financial institutions partnered with the Mega Impact Foundation to support the 5th edition of the NextGen Connect Interschool Oratory Competition in Asaba, Delta state. This collaboration showcases Moniepoint’s unwavering commitment to youth empowerment and human capital development across the African continent.
The competition, which was held commemoratively to celebrate this year’s International Day of the Boy Child, brought together SS2 students from across Delta State to address the critical theme: “The Role of Financial Inclusion and Technology in Shaping a Brighter Future for Young People in Africa.” Moniepont has received critical acclaim over its core mission of advancing financial inclusion through innovative digital financial technology solutions and payment services..
The oratory competition showcased exceptional talent among Nigeria’s youth, with Otovo Praise of Crystalloid International School emerging as the champion. His outstanding performance earned him a full-year scholarship through the Tosin Eniolorunda STEM Foundation, reflecting Moniepoint’s philosophy of investing in educational excellence. Second-place winner Audi Innocent of St Patrick’s College received ₦300,000, while third-place winner, Asher David of Glorious Kids Academy was awarded ₦200,000.
“At Moniepoint, we believe that driving sustainable innovation begins with future-proofing and expanding the talent pool by empowering the next generation with the tools that they need to succeed especially basic literacy skills which remain fundamental pillars in socio-economic development,” said Tosin Eniolorunda, CEO Moniepoint Inc. “These young voices represent the future of African leadership, and their insights into financial inclusion and technology demonstrate the remarkable potential that exists within our communities. Through our various educational and developmental initiatives such as the CAD/CAM lab we donated to OAU last year or the Moniepoint DreamDevs programme, we are betting big on an investment in Africa’s future.”
The initiative extends beyond monetary rewards, creating meaningful platforms for young people to express their ideas on a global stage. Through its support of the NextGen Connect Conference and Tech-In-School conversations, Moniepoint is fostering an environment where youth can develop critical thinking skills, build confidence, and engage with pressing societal issues.
In her remarks, Founder, Mega Impact Foundation, Florence Ogonegbu said that “we reaffirm our commitment to building an Africa where every young person has simplified access to sustainable education, capacity building, and empowerment. By leveraging technology and local initiatives, we are creating platforms that enable our youth to thrive and transform their communities.
“Together with partners like Moniepoint, we are not just shaping futures—we are driving a movement for social development that will resonate globally. Every boy, every young person, deserves the opportunity to unlock their full potential and drive lasting impact across our continent.”
The competition received additional support from the Ministry of Women Affairs and Social Development, Delta State, highlighting the collaborative approach required to nurture young talent effectively.
Zoho, a global technology company, today launched Zia Hubs, a solution within Zoho WorkDrive that brings new forms of unstructured business data into the company’s broad portfolio of applications and AI services. Using Zia Hubs, organisations can now present any type of business content to Zoho’s powerful capabilities and services—including agentic AI, comprehensive analysis, and accurate, unified search—regardless of file format or structure.
“According to IDC, 80 percent of business data is unstructured,” said Kehinde Ogundare, Country Head, Zoho Nigeria. “Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents, or audio and video transcripts. With Zia Hubs built into the full product suite, Zoho can provide customers with a deeper integration than any comparable software platform and nearly limitless potential uses for their data.”
Deeper Intelligence Accessing More Customer Data
Launching as part of Zoho WorkDrive, Zia Hubs brings content intelligence to the company’s unified content management and collaboration platform. Designed with a high level of user control over what content AI is allowed to access, Zia Hubs enables users to organise project or task-specific content into dedicated hubs within WorkDrive. Each hub serves as a focused space where Zia, Zoho’s flagship AI, can understand and act on the content stored within. This includes a wide range of formats such as PDFs, documents, videos, and audio files.
Zia Hubs automatically organises uploaded content by grouping related information—such as section headings, supporting text, and visuals—to preserve context. For video and audio files, Zia generates transcripts and links key moments to relevant topics, making it easier to pinpoint exactly where something was said.
With Zia Hubs, users can surface the most relevant answers when asked a question, even across different content formats. Each response includes clear citations that link back to the original content, whether it is a document, spreadsheet, image, or a specific moment in an audio or video file.
Organisations can also create custom workflows with Zoho Flow, automating document storage processes for particular projects or specific teams. This ensures that Zia always has access to the latest necessary documents automatically.
Furthermore, content from third-party software—such as Docusign PDFs, RingCentral call logs, Zoom video files—are all readable by Zia, and can be automatically placed into a hub by building a workflow with Zoho Flow.
From Intelligent Content to Intelligent Action with Zia
Zia Hubs is a foundational element of Zoho’s long-term AI strategy. It lays the groundwork for a future where intelligent agents can act contextually on content across the company’s entire product suite. With full ownership of its technology stack spanning more than 55 products, Zoho is uniquely positioned to help organisations unlock deeper value from their business content compared to competitors.
Potential use cases for Zia Hubs include: a legal team’s content hub hosting a case’s relevant files: court files, correspondence, and research, allowing a lawyer to have Zia provide summaries with citations without having to manually scan lengthy files to gain insights; a company’s support center placing call logs into a hub, then querying Zia to identify trends, like, “Have we received an increase in calls regarding specific issues?”
Future updates to Zia Hubs will enable it to identify structured information within unstructured files and trigger specialised agents tailored to specific business needs. This will further establish Zia Hubs as the central content intelligence layer that activates AI-native workflows across the full Zoho ecosystem.
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