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Telecom

QNET Takes a Strong Stand Against Misrepresentation in Africa

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QNET, a global lifestyle and wellness-focused direct selling company, is taking decisive action to protect customers and uphold the integrity of its business by working with authorities to quash scammers misrepresenting the QNET brand in Nigeria.

Three reports against QNET under fraud allegations were filed on November 1 2022, May 4 2023, and May 19 2023, respectively. QNET has engaged a legal team to address the items in the reports, and is fully cooperating with the office of the Inspector General of Police (IGP) in the investigations on the allegations of fraud and money scams.

Biram Fall, Regional Manager for QNET Sub-Saharan Africa, said, “We take allegations of illegal or fraudulent activity very seriously and will take strong action against anyone found to be misrepresenting QNET.

“We are actively working with local law enforcement agencies and government bodies to ensure the company is not misrepresented by parties intending to deceive using the QNET brand. On the three reports filed against QNET, we have transferred all documents required to prosecute the case and are in touch with authorities to combat negative allegations against the business.”

Fall reiterates that QNET holds its employees and distributors to the highest ethical standards and implements strict policies and procedures to protect customers from unlawful, fraudulent, or unprofessional behaviour.

“QNET is not an employment agency, nor will we make offers of “guaranteed income” or “travel opportunities” in exchange for money.

“As a direct selling company, QNET provides a safe, legitimate business model where distributors earn an income only by selling our high-quality, life-enhancing products.

“If you are approached by someone claiming to be from QNET and promising employment or travel opportunities in exchange for payment or administrative charges, please exercise caution and contact the relevant authorities or QNET’s Network Integrity team immediately.” Fall adds.

Through collaboration with stakeholders, the company actively works towards raising awareness and educating the public about identifying scams. Notably, QNET launched a highly successful anti-scam education campaign called “Mama Campaign” last year.

This comprehensive initiative utilised various media channels such as radio, television, social media, print media, and billboards to effectively communicate QNET’s business model and emphasise the warning signs associated with fraudulent activities. Recognised as the Grand Winner at the prestigious NYX Video Awards 2022, the campaign garnered praise for its creative delivery of concise information, making a significant educational impact on the public.

QNET remains steadfast in its commitment to combat misrepresentation and empower individuals with the knowledge needed to distinguish legitimate opportunities from scams.

Akeem Ajisafe, Managing Director and CEO of Transblue Limited, said: “Since our partnership with QNET began in 2022, we have made it our aim to show Nigerians that it is an accredited direct-selling company of heritage with a global footprint.

Its superb product and service portfolios allow entrepreneurs to create their businesses by becoming a distributor or an Independent Representative, which requires a nominal fee. It is an entrepreneurial opportunity accordingly, and not a job offer.”


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Telcos Mull Introduction of Different Tariff Plans for Different States

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Telecommunications operators in Nigeria are considering shifting from the current national tariff structure to a regional tariff regime that accounts for state-specific operational challenges.

Telcos Mull Introduction of Different Tariff Plans for Different States

They say this is because the challenges and costs of running their businesses vary significantly from state to state.

Currently, phone companies in Nigeria have a single national tariff for their services, meaning everyone pays the same amount no matter where they live.

However, the telcos argue that this system doesn’t account for the fact that some states have higher operating costs due to issues like attacks on their equipment and multiple taxes.

This proposal was discussed at the 7th edition of the Policy Implementation Assisted Forum (PIAFo) in Lagos, where industry leaders highlighted the need for a pricing model that reflects the ease—or difficulty—of doing business in each state.

Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), specifically pointed out that the high cost of doing business in some states is a major concern and increases their expenses. He suggested that if negotiating with certain states to reduce these costs is impossible, then the added expense of operating there should be reflected in the service prices in those areas.

“We may have to reconsider the issue of our national tariffs and look at regional tariffs. If you are aware that the cost of doing business is high in a particular state and it’s impossible to negotiate with them, factor the cost of deployment in those areas into the cost of providing services,” he said.

Tony Emoekpere, president, Association of Telecommunications Companies of Nigeria (ATCON), agreed that the current national tariff is unfair because operational costs are not the same across the country.

He believes that states that make it easier for telecom companies to operate should be rewarded, while those that create difficulties should see higher service costs.

 

 


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9mobile Denies Shutdown Rumours, Promises Improved Services

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9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.

 

according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.

“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.

“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.

“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.

“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.

“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.

“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.

“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.


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TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

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Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.

Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.

Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.

“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.

This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.

The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.

Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.

He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.

The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.

The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.


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