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E-Business

Reasons Why Your eCommerce Business Needs to Innovate

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By Adeniyi Ogunfowoke,

Innovation is all about finding or creating new ways of doing things. The survival of any business is hugely dependent on this. So, whether you are a blue-chip company or a local start-up, innovation is like the air you breathe daily. There are so many reasons why you should innovate. We discuss some of these ways.

Global recognition, thanks to the internet

In today’s business climate, the playing field just got a whole lot bigger, thanks to the internet. Your competition isn’t just around the corner, it’s across the globe. Clients can search for better customer service, lower prices, and faster production with a simple google search. Your business will simply suffer if your business does not innovate.

Business growth

Businesses that innovate are able to grow, scale up and employ more hands. Innovation makes it easier to grow, regardless of the size of the business. You might have a small startup, but if you innovate, you can grow your business.

Stand out from competitors

You are not the only one operating in your business niche. There are tons of other companies in that niche. As such, you need to stand out in some way. You can do that through innovation. The right innovation will allow you to offer something unique to your customers. For instance, Jumia dominates the ecommerce space not only in Nigeria but also in Africa; hence, it is now tagged the Alibaba of Africa. It achieved this lofty height because it innovated over the years. This has made Jumia very successful that it now wants to keep its millions of customers within the Jumia ecosystem with all the digital services that are tailored to meet everyday needs of its customers.

Meet the needs of customers

The needs of the customers are insatiable because they are constantly changing. One day, your customers might need exactly what you have to offer, and the next day, they might need something else. Innovators predict changes in the market and provide solutions before people even realize they need them. You cannot meet your customers’ needs on a long-term basis unless you are willing to innovate. If you remain stagnant, your business will eventually flounder and liquidate.

Attract innovative talents

The truth is, talented and innovative people want to work for innovative companies. Your business is not going to attract someone who is going to create the next big thing unless your company has a history of creating.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Otti, Abia State Gov Promises Internet Access for all Abia Communities in 9 Months

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Dr. Alex Otti, governor, Abia.
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All communities in Abia State are to be connected to Internet Service within the next 9 months, according to Dr. Alex Otti, state governor.

Otti, Abia State Gov Promises Internet Access for all Abia Communities in 9 Months

All communities in Abia State are to be connected to Internet Service within the next 9 months, according to Dr. Alex Otti, state governor.

Otti stated this at the Nnamdi Azikiwe State Secretariat premises at Umuahia, the state capital, while flagging off the first phase of the Umuahia Dedicated Internet Access/Wide Area Network And Managed Network Services Project (Project), saying that it promises to re-engineer efficiency and flexibility in operations and interactions within and amongst institutions, enhance policy execution, and engender a culture of outcome-oriented competition amongst civil servants.

The Project is being handled by iPNX, a major internet service provider.

At the ceremony, Otti, said the project includes distributing high-performance digital tools, laying fibre optic cables in public institutions, and installing infrastructure for high-speed data transmission.

He added that the initiative focuses on improving leadership efficiency, empowering civil servants with digital tools, and enhancing service delivery.

Transitioning to digital platforms would streamline government processes, enable faster communication among Ministries, departments, and Areas (MDAs), and improve engagement with development partners and the global community.

The governor also announced a mandatory digital literacy requirement for civil servants, making proficiency in technology essential for career growth.

Assuring that while the government would provide training, those unwilling to embrace technology risk becoming uncompetitive in the evolving civil service structure.

Plans are underway to expand digital access across Abia, with an agreement already in place to lay fiber optic cables in Aba, Umuahia, and Ohafia.

Otti directed Mr. Gerald Ilukwe, chief information officer to ensure that within nine months, every community in Abia must have reliable network service, enabling businesses to thrive virtually.

The Governor urged the people of Abia to embrace technology as a tool for empowerment rather than a replacement for human roles as the use of technology ought to be on enhancing service delivery and economic development, as well as keeping human decision-making at the core of governance.

The commencement of the initiative marks a major milestone in Abia’s journey towards a fully digital economy.

Ilukwe, described the project as a critical foundation for a digital government, emphasising its role in modernising service delivery.

Ilukwe said Phase I of the initiative prioritises multi-tenant buildings and complexes housing multiple MDAs and assured that MDAs not included in this phase would be covered in subsequent stages.

“Even as we are rounding off this phase, we are already preparing for the next, by the end of this service year, the entire government offices in Umuahia will be interconnected on a single network,” Ilukwe said.

Mr Ejovi Aror, group managing director, ipNX, expressed gratitude to Gov. Alex Otti for the opportunity to be part of the state’s digital transformation journey.

“This partnership signals the beginning of a new chapter in the journey towards building a digitally connected, technologically advanced, and economically empowered Abia State,” Aror said.

 

 


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E-Business

Visa to Establish Data Centre in Nigeria to ‘Boost Digital Economy’

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Andrew Torre, Visa’s regional president for central and eastern Europe and Vice-President Kashim Shettima
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Visa, global payment services giant, has announced plans to establish a data centre infrastructure in Nigeria.

Visa to Establish Data Centre in Nigeria to ‘Boost Digital Economy’

Andrew Torre, Visa’s regional president for central and eastern Europe and Vice-President Kashim Shettima

According to a statement by Stanley Nkwocha, senior special assistant to the president on media and communications (office of the vice-president) on Friday, Andrew Torre, Visa’s regional president for central and eastern Europe, the Middle East, and Africa, spoke during a courtesy visit to Vice-President Kashim Shettima at the presidential villa in Abuja.

“This is in addition to its investments of over $1 billion in the country, including a substantial technological partnership with @moniepoint to foster digital payment solutions, a $200 million investment in Interswitch, and a partnership with @thriveagric to empower smallholder farmers and enhance food security in Nigeria,” the statement reads.

During the meeting, Torre said the plan to establish the data centre infrastructure aims to bring new technologies into the Nigerian market that would bolster the nation’s growing digital economy.

“Visa has been making investments and will continue to make these investments in Nigeria,” he said.

Responding, Shettima welcomed Visa’s expansion efforts, assuring the delegation that the partnership between Visa and the Nigerian government would continue to flourish.

The vice-president commended the company for investing in ThriveAgric, noting that President Bola Tinubu’s administration is deeply committed to repositioning the agriculture sector, which remains a top priority in its 8-point agenda.

“Nigeria is where the action is. Of the 10 fintechs in Africa, about eight are in Nigeria, with moniepoint as the newest addition,” Shettima said.

“Agriculture is key to the 8-point agenda of the present administration. President @officialABAT is really keen on repositioning the agriculture industry here, and we have to invest in technology, we have to invest in modernisation.”

On January 23, Moniepoint, a Nigerian fintech company, announced it secured investment from Visa to support the growth of small and medium enterprises (SMEs).

 

 

 

Andrew Torre, Visa’s regional president for central and eastern Europe and Vice-President Kashim Shettima


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FCTA Approves N242.8m for Microsoft 365 Licence to Digitise FCT-IRS

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Mr Nyesom Wike, the minister of FCTA
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Federal Capital Territory Administration (FCTA) has approved N242.8m for the procurement of a Microsoft 365 licence for its Internal Revenue Service (FCT-IRS) as part of efforts to digitise the service’s operations.

FCTA Approves N242.8m for Microsoft 365 Licence to Digitise FCT-IRS

Mr Michael Ango, acting executive chairman of FCT-IRS, disclosed this after the FCT Executive Committee meeting chaired by Mr Nyesom Wike, the minister of FCTA,  in Abuja on Wednesday.

Ango said that the FCTA was making significant investments in technology to enhance revenue generation and collection.

“So, this is also one of those investments in technology that the FCT is undertaking.

“The licence, if procured, will enhance our ability to move most of our manual processes into automated processes.

“It will enhance our ability to communicate within our offices,” he said.

The executive chairman added that the move would also reduce the use of paper and ensure better record-keeping through the storage of information and documents in the cloud.

According to him, “The licence will essentially enhance our operations and assist us in generating revenue for the development of the FCT under Wike’s leadership.”

 

 


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