7 results
- 19 Jul 2024
Salesforce Unveils Einstein Service Agent an Autonomous AI Agent which would Revolutionise Chatbot Experiences
Salesforce on Friday announced Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take action on a broad…
- 29 Jul 2025
How AI Agents Will Revolutionise Industries, Boost Productivity, and Cut Costs
By Linda Saunders Salesforce Country Manager & Snr. Director Solution Engineering for Africa Today, every company wants to be an AI company, yet only 1% of firms consider themselves fully mature…
- 17 Jun 2026
AI-Powered Loan Recovery Pilot Rakes in N69m for VeendHQ
VeendHQ has said that its AI-powered credit platform, Vida AI, helped recover N69 million from a N172.5 million portfolio of loans that were more than 90 days overdue, in a pilot that highlights the…
- 19 Mar 2026
Gartner Forecasts Surge in AI-powered Public Services
At least 80% of governments will deploy artificial intelligence (AI) agents to automate routine decision-making, enhancing efficiency and service delivery by 2028. This is according to market…
- 26 Jan 2026
Tech Executives Double Down on AI, Talent and Adaptive Strategies to Lead in the Intelligence Age
KPMG’s Global Tech Report 2026 reveals that organisations worldwide are moving beyond pilots and seeking to embed AI into core workflows and offerings, striving to scale investments. The new report…
- 19 Nov 2025
Essential functions for AI transformation to fuel Africa's growth
By Linda Saunders, Country Manager & Senior Director Solution Engineering, Africa, Salesforce I’ve just returned from Dreamforce 2025 in San Francisco, where leaders from around the world were…
- 21 Jan 2026
Firms Face Gaps Between AI Ambition and Execution
Artificial intelligence (AI) will this year become a central pillar of leadership strategy, shaping how organisations plan to grow, compete and reinvent their operating models. However, the gap…