3 results
- 9 Feb 2013
Firms Lose 20% Revenue To Poor Customer Experiences-Oracle
Oracle has announced the results of its “Global Insights on Succeeding in the Customer Experience Era” report, noting that brands could lose up to 20 per cent of their revenue following poor customer…
- 24 Jun 2014
Oracle Buys LiveLOOK for Improved Customer Experience
Oracle has disclosed its readiness to strengthens its service cloud with the acquisition of a leading co-browse technology to improve customer experiences through connected real-time engagements.…
- 19 Aug 2015
Oracle Sparks CRM Evolution with New Cloud Solutions
Oracle has unveiled significant new functionality within Oracle Service Cloud and Oracle Social Cloud that helps organizations deliver better customer experience and drive more informed business…