3 results
- 19 Jul 2024
Salesforce Unveils Einstein Service Agent an Autonomous AI Agent which would Revolutionise Chatbot Experiences
Salesforce on Friday announced Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take action on a broad…
- 28 Feb 2024
Salesforce Introduces AI-Powered Billing Support for Communications Service Providers
Salesforce unveiled at Mobile World Congress Barcelona 2024, Billing Inquiry Manager, a new innovation for Communications Cloud. It brings the power of generative AI to communications service…
- 7 Mar 2024
Trusted AI Needs a Human at the Helm
By Linda Saunders, Salesforce Director, Solution Engineering Africa AI promises to make our jobs easier, our work more productive, and our businesses more valuable. In fact, new research from Slack…