30 results
- 6 Oct 2022
MTN Gifts Customers Airtime top-up to Celebrate Customer Service Week
ICT giant, MTN Nigeria, is gifting customers airtime through engaging activities across its social media platforms, from October 5th-7th 2022, as part of its celebration of the annual Customer…
- 28 Jun 2018
MTN to Boost Customers’ Experience with ‘CEM’
MTN Nigeria has launched the first phase of its Customer Experience Management (CEM) platform, as part of efforts to address challenges that impede customers’ experience on the its network. …
- 4 Oct 2023
MTN Nigeria Thrills Customers with Prizes to Celebrate Customer Service Week 2023
MTN Nigeria commenced a series of activities as part of the celebration of Customer Service Week to excite its customers. With the theme, 'You Make Our Network,' the company recognised and…
- 21 Jul 2022
Ericsson Appoints Hossam Kandeel as Vice President, Head of Global Customer Unit MTN
Ericsson has appointed Hossam Kandeel as Vice President and Head of Global Customer Unit MTN and Customer Unit MTN Africa effective 21 July 2022. Hossam will lead a high performing technologies and…
- 26 Nov 2018
Johnny Drille Thrills MTN High Value Customers in Lagos
MTN Nigeria recently played host to some of its high value customers at a specially organised forum in Victoria Island, Lagos. The High Value Customer Forum, which held at Oriental Hotel, is…
- 4 Jul 2018
MTN Redefines Customer Experience with CEM
In a bid to solve customer related issues, MTN in partnership with Nokia have unveiled revolutionary customer experience management system that would address challenges impeding customers experience…
- 22 Jul 2026
MTN Warns Customers against Fake Promo
MTN Nigeria has warned customers to disregard fraudulent online posts claiming the telecom operator is offering “1 Month Free Data for Old Subscribers,” describing the promotion as fake and…
- 30 Jul 2025
MTN Nigeria Hosts Inaugural Customer Engagement Day, Reaffirms Commitment to Customer-Centered Innovation
MTN Nigeria has held its first-ever Customer Engagement Day (CED) at its Rooftop venue in Ikoyi, Lagos, to deepen ties with its subscriber base and enhance customer experience. The hybrid event,…
- 9 Jan 2016
MTN Lures Customers’ for Biometrics Revalidation with Free Airtime
MTN Nigeria has commenced massive customers' biometrics revalidation/profiling. The operator with over 65million subscribers is currently in legal fireworks with the industry regulator, the Nigerian…
- 10 Oct 2025
MTN Deepens Customer-Centric Strategy to Drive Long-Term Growth
MTN Nigeria is reaffirming its commitment to placing customers at the core of its business through a renewed, customer-centric strategy that focuses on listening, learning, and acting on feedback.…
- 6 Sept 2015
SIM Validation: MTN Apologises to Customers
The management of MTN Nigeria has apologised to its teeming customers over the noticeable congestion in its service outlets across the country as a result of the ongoing SIM validation exercise.…
- 25 Oct 2012
Nigerian Boost Pushes MTN Customers to 183m
MTN, Africa and Middle East mobile operator has announced an increase in its subscriber base to 182.7 million at the end of September, up 3.8 percent from three months earlier. In its home…
- 24 Jul 2026
MTN Nigeria Warns Customers Against Fake 'One Month Free Data' Promotion
MTN Nigeria has warned its customers to disregard fraudulent online posts claiming the telecommunications company is offering "One Month Free Data for Old Subscribers." MTN The company described the…
- 11 Oct 2024
MTN Nigeria Celebrates Customer Service Week with Gifts, Gratitude, and Smiles
MTN Nigeria kicked off a series of activities to mark Customer Service Week celebration, a global event dedicated to recognizing the role of customer service in driving business growth while…
- 18 Mar 2021
MTN Nigeria Launches Robust Customer Engagement Platform
MTN Nigeria has launched a new unified customer engagement platform, EnGauge, designed to enable small-to-medium enterprise business owners to seamlessly administer transactions with customers,…
- 30 May 2021
Ajua Partners Huawei to Offer its Customer Engagement Platform MTN EnGauge for SMEs
Ajua has announced that its customer engagement platform, MTN Engauge is now available to Huawei devices via the Huawei AppGallery. The MTN EnGauge platform was launched on the MTN network on March…
- 23 May 2013
SIM Registration: MTN Begins Customers Data Verification
MTN, Nigeria’s leading ICT company, has kicked off a subscriber data verification exercise, in culmination of its 18 month long SIM registration campaign. “Even though the vast majority of MTN…
- 8 Jun 2018
MTN joins customers, stakeholders to observe Iftar in Abuja
In the spirit of the season and in continuation of efforts to connect with the passions and aspirations of its customers, MTN Nigeria’s senior management team joined a select group of customers and…
- 14 May 2020
How MTN Customers Sent Over One Billion Text Messages Within One Month
When Nigeria’s Minister of State for Labour and Employment, Festus Keyamo, asked that telcos “consider giving Nigerians some token airtime & data to ease their pains” during the Covid-19…
- 4 Mar 2018
Seven MTN Customers Watch Arsenal & Manchester City Match live in London
As part of its CSR initiative, MTN Nigeria sponsored seven Y’ello family to joined other Arsenal fans at the Emirates Stadium in London to watch the much anticipated Premier league clash between…
- 13 Nov 2014
MTN Woos 219m Customers to “United Against Ebola” Initiative
MTN Group has invited its over 219 million customers across Africa and the Middle East to join hands with the company in a 3-month campaign, starting 1 December, to raise funds for a “United Against…
- 23 Nov 2009
MTN Offers free Speed Upgrade for HyConnect Internet Customers
Telecommunications giant MTN, has announced a free speed upgrade worth up to N480, 000 for its HyConnect Internet customers. MTN HyConnect customers who are already enjoying some of the fastest…
- 25 Jun 2019
MTN Launches 4G+, Offer Customers Superior Experience
MTN Nigeria Communications Plc has launched 4G+ in Lagos, Abuja and Port-Harcourt. The enhanced service is aimed at delivering a premium experience to more people across the country. …
- 8 Oct 2021
MTN to Reward 20 Customers with Free Airtime to Mark Customer Service Week
As part of activities to commemorate the annual Customer Service Week and in continuance of its 20th-anniversary celebrations, telecommunications giant, MTN Nigeria has announced it will give 20…
- 13 Oct 2022
"We are all about Empowering our Customers and Community" - Ugonwa Nwoye
To celebrate the 2022 annual Customer Service Week, leading ICT organization, MTN Nigeria, hosted customers at an online forum themed Empowering Customers and Community which was held on October 7,…
- 30 Oct 2013
MTN, Jumia Partnership Excites Customers with Free Internet Access
Jumia has announced another big partnership with MTN Nigeria to bring Jumia Customers a Better Experience. The Partnership is to promote Internet on mobile devices especially on smart-phones, which…
- 18 Feb 2019
Valentine: MTN Reward Customers through QR Codes
Valentine’s Day is all about love and sharing of gifts with loved ones. It is on this note that MTN, the leading ICT Company in Nigeria reached out to its consumers in celebrating 2019…
- 20 Oct 2025
MTN Celebrates Landmark 300m Customers in Africa
MTN Group, Africa’s largest telecoms operator, has achieved a historic milestone, surpassing 300 million customers across its markets. The announcement was made at the company’s Ambassadors…
- 25 Jun 2018
MTN Sponsors 20 Loyal Customers to Watch Super Eagles Play Live in Russia
Nigerian leading Information and communication Technology company, MTN has sponsored twenty highly esteemed customers to Russia to watch the national team play live against Argentina on Tuesday the…
- 10 Jul 2023
How MTN Nigeria is Rewarding Loyal Customers
Indeed, loyalty doesn’t go unrewarded, at least not for MTN Nigeria's prestige members who are reaping a bouquet of mouthwatering benefits thanks to their consistent patronage. prestige lounge On an…