Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the stakes...
By Linda Saunders, Director Solutions Engineering Africa Every organisation is racing to unlock the power of AI to improve its sales and service experiences. But great...
By Linda Saunders, Salesforce Director, Solution Engineering Africa AI promises to make our jobs easier, our work more productive, and our businesses more valuable. In fact,...
Salesforce unveiled at Mobile World Congress Barcelona 2024, Billing Inquiry Manager, a new innovation for Communications Cloud. It brings the power of generative AI to communications...
