Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the stakes...
By Zuko Mdwaba, Just as generative AI continues to open opportunities for businesses in Africa to change customer experiences and increase revenue, the benefits for workforce...
Eighty-four percent of enterprise CIOs believe Artificial Intelligence (AI) will be as significant to their businesses as the rise of the internet. However, only 11% say...
Salesforce, the #1 AI CRM, announced plans to expand access to skilling opportunities with free AI training for anyone. The company will offer its premium AI...
Salesforce on Friday announced Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take action on...
By Zuko Mdwaba, Salesforce Area Vice President & Africa Leader New Salesforce research shows that 37% of indebted consumers are using their credit cards more today...
Artificial intelligence promises to transform every aspect of business operations, yet a lot of companies lack clarity on how to get from pilot to full production...
The underrepresentation of women in the Science, Technology, Engineering, and Mathematics (STEM) fields continues to persist. This is despite progress being made in gender equality and equity...
By Linda Saunders, Salesforce Director, Solution Engineering Africa AI promises to make our jobs easier, our work more productive, and our businesses more valuable. In fact,...
Salesforce unveiled at Mobile World Congress Barcelona 2024, Billing Inquiry Manager, a new innovation for Communications Cloud. It brings the power of generative AI to communications...
