Telecom
Tariff Hike: Telcos Threaten Load Shedding, Cite Harsh Operating Conditions

Leading telecom operators in Nigeria have threatened to implement load shedding measures in response to the Nigerian Communications Commission’s (NCC) reluctance to address their demands for a tariff hike.
Load shedding is a deliberate shutdown of telecom services in a part or parts, generally to prevent the failure of the entire system when the demand strains the capacity of the system.
Telecom operators, citing the rising cost of operations, including the increased prices of diesel, infrastructure maintenance, and a depreciating naira, have called on the NCC to approve a tariff increase to help mitigate their financial burdens.
For instance, MTN, with a subscriber base of 79.7 million as of December 2023, reported a first loss after tax of N137 billion since its 2019 listing on the Nigerian Stock Exchange in 2023. The telco incurred FX losses of N740 billion ($815.79 million at N907.1/$).
Airtel Africa, which had 50.9 million subscribers in Nigeria as of March 2024, reported a loss after tax of $89 million for its full year ended March 2024, primarily due to FX headwinds in Nigeria and Malawi. It lost $1.26 billion to derivative and FX exposures, with $770 million attributed to the naira’s devaluation.
This has led to dwindled investment in the telecoms sector, Carl Cruz, chief executive officer of Airtel Nigeria, stated, adding that, “The devaluation of the Naira moving from N420/dollar to N760/dollar in a month’s time, to about N1500/dollar today, had indeed affected telecoms industry who rely heavily on importation of infrastructure to grow the sector.’
In the same vein, Karl Toriola, CEO, MTN Nigeria, said operators are reluctant to invest, simply because of the high operating cost and the devaluation of naira, among other issues that have marred the growth of the sector.
According to him, “the telecoms sector in Nigeria is now in an intensive care unit (ICU) gasping for breath, while calling on the government to intervene. The sector is facing a lot of challenges of which if urgent action is not taken, it will dry up. The truth is that investors are not going to come to invest in the sector if the fundamental issues are not addressed. To rescue the sector from collapsing, there is a need to increase prices of telecom services.”
Despite repeated pleas, the regulatory body has remained silent on the issue, causing frustration and uncertainty among industry players.
The situation has escalated, with telecom operators warning that if the tariff hike is not granted, they may be forced to adopt load shedding—a strategy that would involve rationing network availability during certain periods. This could lead to disruptions in mobile and internet services, affecting millions of Nigerians who rely on these services for communication, business, and access to essential information.
“With the high operating cost and the delay on the part of the government to allow operators to increase prices of telecoms services, operators may adopt the method of load shedding in the sector.
“We may decide to give network to some areas, while others may not have network, just to cut down operating cost for survival of the industry,” Engr. Gbenga Adebayo, chairman, Association of Licensed Telecom Operators of Nigeria (ALTON), told Leadership.
Meanwhile, the NCC has yet to release an official statement addressing the operators’ demands or the looming threat of service disruptions.
Telecom
9mobile Denies Shutdown Rumours, Promises Improved Services

9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.
according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.
“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.
“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.
“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.
“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.
“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.
“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.
“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.
Telecom
TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.
Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.
Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.
“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.
This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.
The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.
Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.
He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.
The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.
The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.
Telecom
Nigeria Charts New Course to Bridge Gender Digital Divide at UN’s CSW69

In a resounding commitment to bridging gender digital divide, the National Information Technology Development Agency (NITDA), in collaboration with the Federal Ministry of Women Affairs (FMWA), has taken a decisive step toward closing the gender digital divide by presenting the National Gender Digital Inclusion Strategy (NGDIS) at the United Nations 69th Session of the Commission on the Status of Women (CSW69). Themed “Digital Harmony: Advancing Gender Inclusion by Empowering Women and Children for a Secure Digital Future,” the high-level event reinforced Nigeria’s commitment to fostering equitable access to digital technology, online safety, and economic empowerment for women and children.

L-R: Esther Eghobamien-Mshelis – President of UN CEDAW, Iklima Musa – Special Assistant to the Director General of NITDA, Noimot Salako – Deputy Governor Ogun state, Maryam Ciroma – former minster of women affairs, Imaan Sulaiman- Minister of Women Affairs, Josephine Anenih – former Minister of women affairs and Dr Maryam Keshinro – Permanent Secretary – Ministry of Women Affairs at the United Nations 69th Session.
Speaking at the event, Iklima Musa Salihu, Special Assistant to the Director General on Strategic Partnerships, presented the strategy, emphasizing NITDA’s role in driving digital transformation and creating opportunities for women and girls to actively participate in the digital economy.
The NGDIS, developed in alignment with Nigeria’s Renewed Hope Agenda and Sustainable Development Goals (SDGs) 5 and 8, seeks to remove barriers to digital inclusion by expanding access to digital skills training, infrastructure, and mentorship opportunities for women and girls.
Kashifu Inuwa Abdullahi, Director General of NITDA as represented by the SA, in his special remarks reaffirmed the Agency’s commitment to ensuring that Nigeria’s digital transformation is inclusive and equitable, highlighting NGDIS as a game-changer in achieving gender parity in the digital space.
He noted that the framework prioritizes digital literacy, entrepreneurship, safety, and gender-responsive policies to accelerate women’s participation in Nigeria’s growing digital economy.
The NGDIS is built on five core pillars that will drive women’s access, participation, and leadership in the digital ecosystem. It seeks to expand digital literacy and skills by ensuring at least 40% female participation in all national training initiatives.
Recognizing the role of women in Nigeria’s innovation and entrepreneurship landscape, the strategy emphasizes access to funding, mentorship, and technical assistance for female-led startups, leveraging the Nigeria Startup Act to increase financial and institutional support for women in the tech ecosystem. With 58% of young women globally experiencing online harassment, the NGDIS prioritizes online safety and cybersecurity awareness.
Speaking at the event, Minister of Women Affairs, Honourable Imaan Sulaiman, FSI, underscored the urgent need for action in tackling gender disparities in digital access.
She revealed alarming statistics that demonstrate the stark reality of the digital divide in Nigeria, highlighting that 68% of Nigerian women do not own smartphones, making it difficult for them to access online services and economic opportunities.
She stressed that this divide extends beyond access, as women and children face significant online risks, including cyber harassment, digital gender-based violence, and exclusion from the rapidly growing tech-driven economy.
She called for the swift implementation of the National Gender Digital Inclusion Strategy (NGDIS) 2024-2027, which seeks to remove the structural barriers that prevent women from fully engaging in the digital economy.
She emphasized the need for strong legal frameworks that would accelerate action in promoting digital literacy, providing safe online spaces, and empowering women to thrive in technology-driven industries.
She reaffirmed that President Bola Ahmed Tinubu’s Renewed Hope Agenda is committed to creating an inclusive digital future where no woman or child is left behind.
She urged all stakeholders to work together to transform digital access and security for women and children, making technology a tool for empowerment rather than exclusion.
As the world embraces the Fourth Industrial Revolution, NITDA in collaboration with stakeholders is taking bold and strategic steps to ensure that women and girls are not only participants but also leaders in the digital transformation journey.
The National Gender Digital Inclusion Strategy is a blueprint for action, providing a clear framework for accelerating digital inclusion, fostering entrepreneurship, and strengthening online safety for Nigerian women and children.
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