Connect with us

Telecom

TCP: NCC Says Consumer Satisfaction, Robust Sector Top Priorities

Published

on

Kindly share this post

By Ugo Onwuaso

Nigerian Communications Commission (NCC) is determined to carry out its regulatory functions to ensure that the companies operating in the industry were healthy.

Prof. Umar Danbatta, the executive vice chairman of the Commission, made the remark during the 81st edition of the Telecoms Consumer Parliament (TCP) held in Lagos.

He added that “it has taken steps to ensure that the telecommunications sector remains vibrant”.

Mr. Sunday Dare, the executive commission, Stakeholders Management, NCC, who represented the Executive Vice Chairman, said that “the commission would carry out its regulatory functions to ensure that the companies operating in the industry were healthy”.

The Chairman said that the regulatory body had made interventions to prevent disruptions in the consumer’s experience.

According to him, “NCC has commenced aggressive enforcement of the Code of Corporate Governance to ensure that licensees in the industry continue to operate as viable businesses.

“The consumer deserves all the credits for the past and indeed the future successes of this industry.

“The Nigerian telecommunications consumers are at the centre stage of our regulation.

“We at the NCC, being consumer centric regulatory organisation have decided to celebrate consumers of the Nigerian telecommunications industry consistent with the eight point agenda that I set out when I assumed office in 2015.

The number two and six items of the agenda are the core drivers of the NCC year of telecommunications consumer initiative.

“While the number two item of the agenda addresses improved quality of service.

And item six is concerned with protection and empowerment of the telecommunications consumers,” he said.

He also stated that all NCC’s initiatives such as SIM card registration, Mobile Number Portability, Broadband policy implementation, development of 2442 and 622 short codes as well as various consumer awareness campaigns were to ensure consumer satisfaction and protection.

Danbatta added that the commission would continue to look out for and protect the interest of the consumer without compromising the interests of other stakeholders in the industry.

Mr Abdullahi Maikano, director, Consumer Affairs Bureau (CAB) of NCC, said that over the years, TCP had proven to be an innovative way of bringing all stakeholders together to discuss and proffer solutions to industry issues.

Maikano said that the TCP had continued to occupy a pride of place in the commission’s activities.

He said that NCC would continue to provide significant resources to ensure that the parliament is held regularly for the benefit of consumers and the industry.


Kindly share this post

Telecom

MTN Nigeria Renews Spectrum Lease Agreement with NTEL

Published

on

Kindly share this post

MTN Nigeria Communications PLC has announced that the Nigerian Communications Commission (NCC) has approved the renewal of the spectrum lease agreement between MTN Nigeria and Natcom Development and Investment Limited (NTEL).

Uto Ukpanah, Company Secretary in a statement released recently said that the agreement covers the lease of NTEL’s 5MHz frequency division duplex (FDD) in the 900MHz spectrum band and 10MHz FDD in the 1800MHz spectrum band, which spans 19 states.

The renewal is for another two-year period, effective 1 May 2025. Additionally, the NCC has approved a one-year lease expansion of the spectrums, covering the remaining 17 states and the Federal Capital Territory (FCT), effective 1 January 2025.

Commenting on the transactions, MTN Nigeria CEO Karl Toriola said, “We are pleased with the renewal of the spectrum lease agreement with NTEL, which now includes coverage for all states, including the FCT.

“The lease enables us to enhance our 3G and 4G user experience as we improve coverage and capacity by utilising the spectrums.

“This positions us to capitalise on the growing demand for data and improve the delivery of services to our customers.”


Kindly share this post
Continue Reading

Telecom

Glo Felicitates Nigerians on Christmas Celebration

Published

on

Kindly share this post

Nigeria’s technology company, Globacom, has extended warm felicitations to Nigerians on the occasion of the 2024 Christmas celebrations.

In a goodwill message released in Lagos, Globacom urged Nigerians to embrace the spirit of love and kindness during the festive season, especially in the face of prevailing economic challenges.

The company emphasized the importance of practicing the teachings of Jesus Christ, particularly the virtues of obedience to God and loving one’s neighbor as well.

“Christ taught many virtues including obedience to God and loving one’s neighbour as oneself”, the company said, adding, “Now is the apt time to practise these teachings by sharing with the needy”.

Globacom also encouraged Nigerians to extend the conviviality of Christmas beyond the festive season by fostering love, peace, and harmony, as demonstrated by God through the birth of Jesus Christ.

Assuring its customers of uninterrupted services throughout the Yuletide period and beyond, Globacom urged them to take advantage of its innovative products and services to stay connected and share the memories of the season with loved ones.


Kindly share this post
Continue Reading

Telecom

FG Gives Banks, Telcos Six-Month Deadline to Resolve N250Bn USSD Debt

Published

on

Kindly share this post

Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have ordered Deposit Money Banks and Mobile Network Operators to settle the long-standing N250bn USSD debt dispute before January 2, 2025.

FG Gives Banks, Telcos Six-Month Deadline to Resolve N250Bn USSD Debt

The CBN and NCC also directed banks to pay the pre-Application Programming Interfaces (API) debt before July 2, 2025.

They also ordered that post-API debts be settled before December 31, 2024.

The directive was issued in a joint cirular titled, “2nd Joint Circular of the Central Bank of Nigeria and the Nigerian Communications Commission on the Resolution of the USSD Debt Issue Between Deposit Money Banks and Mobile Network Operators.”

The circular dated December 20, 2024, was signed by Oladimeji Taiwo, acting director of the Payments System Management Department, CBN, and Chizua Whyte, head of Legal and Regulatory Services, NCC.

The regulators said, “In view of the foregoing, the CBN and the NCC hereby direct DMBs and MNOs as follows: 1. That 60 per cent of all pre-API invoices must be paid as full and final settlement.

“Payment plans (lump sum or installments) must be agreed upon between a concerned DMB and MNO by January 2, 2025. Installments must be based on equal monthly payments, with full payment due by July 2, 2025.

“DMBs must pay 85 per cent of all outstanding invoices issued after the implementation of APIs (i.e., February 2022) by December 31, 2024.

“Similarly, 85 per cent of future invoices must be liquidated within one month of service.”

According to the regulators, the transition to end-user billing will be activated only for DMBs and MNOs that comply with the payment conditions cobtained in the circular.

CBN and the NCC said they would provide further guidance on public enlightenment initiatives related to the transition.

The regulators also directed MNOs to implement the “10-seconds rule” for USSD invoicing.

This implies that any session lasting less than ten seconds will not be billable.

The regulators added, “Failure to comply with the terms outlined in this directive will attract necessary sanctions, ensuring that both DMBs and MNOs uphold their obligations.”


Kindly share this post
Continue Reading

Trending