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Tek Experts Powers Tech Support in Africa with Over 1800 Engineers

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Technology support service company, Tek Experts, has recently hit a milestone of over 1,800 employees in Nigeria, making it the largest market of its operations globally.

This milestone was announced during a media visit to the company as part of efforts to communicate the essence of the relatively new niche of tech support in the industry.

The recognition as the largest market globally is a direct result of the company’s strategic business opportunities as the largest tech support firm in Nigeria and its increased focus on talent investments. It also underscores the increasing interest in digital technology and IT support services while ensuring sustained development.

Speaking on the milestone, the Managing Director for Africa, and Elev8, Lars Johannisson explained that having Nigeria as its largest market of operations globally is a testament to the company’s commitment to developing the tech support sector in Nigeria and Africa whilst nurturing talents in the country through the help of its sister company, Elev8.

In his words, “we recognize that tech support is instrumental in driving our customers’ brand and overall customer experience. We are uniquely positioned to help companies leverage the existing investments they make in customer support to drive product adoption, increase renewal rates, and ultimately top-line revenue growth.

“Many of the services we offer to our customers require technical expertise and we invest very heavily in digital skilling and employee development, growing a skilled workforce for the ICT industry.

“At Tek Experts, we offer both a place to develop IT skills and a place to leverage those skills with job opportunities supporting some of the most cutting-edge technology for the biggest global brands”.

He further revealed the firm’s goals in the coming years, “we want to be recognized as the employer of choice in every market in which we operate.

“We want the investments we make in our employees’ career development to create growth opportunities for them and enable them to build a career they are proud of in a company they feel fully supported by”, Lars said.

Tek Experts, over two years, have partnered with tech giants, Microsoft, to empower Nigerian youths with technological skills training and on-the-job apprenticeship for real-time engineering projects and deliverables.

The first group of trainees was ten female Software Engineers who commenced and ended their training in September 2019. In 2020, another set of 10 Nigerian women benefited from the partnership between the two tech companies.


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Nigeria’s Electricity Exports Hit $112m amid Persistent Power Outage

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Recent data from the International Trade Centre (ITC) has revealed that Nigeria’s electricity exports have reached a value of $112m.

Nigeria’s Electricity Exports Hit $112m amid Persistent Power Outage

According to the ITC’s website, Nigeria is currently exporting electricity to two neighbouring African nations: the Republic of Benin and Niger.

As of January 18, 2025, Nigeria’s electricity exports to Benin amounted to $66m, with a potential export value of $82m. However, there remains an unrealised export potential of $16m, according to the Punch.

Similarly, electricity exports to Niger were valued at $46m, with the potential for $51m in exports, leaving an unrealised potential of $4.1m.

“The products with greatest export potential from Nigeria to Benin are electrical energy, Urea, and Bars & rods of iron/steel,” the ITC noted.

It also highlighted that the largest absolute difference between potential and actual exports was in electrical energy, with an additional $4.1m in exports still unrealised.

The ITC further indicated that Nigeria’s exports to Niger include electrical energy, Portland cement, and soups, broths and preparations.

While the export data paints a picture of growth in the sector, concerns remain about the state of electricity supply in Nigeria.

According to the Punch, Chief Princewill Okorie, executive director, Electricity Consumer Protection Advocacy Centre, questioned the country’s priorities.

He said, “Are the electricity companies in those countries they export electricity to serve the consumers the way they serve Nigerian consumers? We cannot be celebrating electricity export when at home in Nigeria we are experiencing blackout and extortion in violation of our consumer protection laws. A good parent first takes care of his home before caring for outsiders.”

He further criticised the export of electricity, questioning whether the money generated was benefiting the Nigerian power sector.

“Is it the wellbeing of Nigerians that is more important or the money generated from export of electricity? If such money is generated, why not inject it into electricity when they are telling us they lack liquidity? What sense does it make for our local industries and economy to be dying because of electricity while export is building other countries’ economies?” Okorie asked.

He added that Nigeria’s economic struggles, including the exodus of professionals and youths, were exacerbated by power shortages, questioning the rationale behind celebrating electricity exports under these conditions.

“It is a shame. Charity begins at home. Let them also explain what the money has been used for when we keep borrowing from the World Bank,” he added.


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SERAP Petitions Trump, Urges Recovery of Stolen Nigerian Assets, Barring Corrupt Officials from US

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Socio-Economic Rights and Accountability Project (SERAP) has called on US President-elect Donald Trump to identify and recover stolen Nigerian assets hidden in the United States.

SERAP Petitions Trump, Urges Recovery of Stolen Nigerian Assets, Barring Corrupt Officials from US

Donald Trump

In a statement released on Sunday via X, SERAP urged Trump’s administration to ensure the return of these assets to the Nigerian people.

“We’ve urged US President-elect Trump and his incoming administration to identify US-based stolen assets traced to Nigerian public officials and to ensure the return of any such assets to the Nigerian people,” SERAP stated.

The organization also demanded that Nigerian public officials implicated in the theft of these assets be banned from entering the US.

Meanwhile in the letter, Trump was urged to “attach and release to Nigeria some $500 million worth of US-based proceeds of corruption traced to former Nigerian dictator General Sani Abacha.”

SERAP’s request “aligns with the UN Convention Against Corruption, which both the US and Nigeria have ratified.”

The organization emphasized that the US Department of Justice should initiate civil asset forfeiture proceedings to fulfill the US commitment to assisting Nigeria in recovering looted assets.

In the letter, SERAP explained that “these proceeds are separate from the $480 million of Abacha-origin funds that have been forfeited to the US under an August 2014 US federal district court order.”

SERAP urged Trump’s administration to initiate discussions with the Nigerian government to fulfill the objective of returning the stolen assets within an agreed framework and timeline.

The organization also stressed the importance of acknowledging the role of civil society in asset recovery matters.

SERAP noted that the UN Convention Against Corruption requires states to return “corrupt” assets to their countries of origin.

The organization noted it believes that Nigeria has met the requirements for the return of the $500 million in proceeds.

The letter was signed by Professor Alexander W. Sierck, US volunteer counsel, SERAP and Adetokunbo Mumuni, executive director and copied to Stuart Symington, US Ambassador to Nigeria.

 

 

 

 

 

 


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EXIM Bank of the United States, NEXIM Bank Sign MoU to Strengthen Economic Cooperation

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The Export-Import Bank of the United States (EXIM) has signed a memorandum of understanding (MOU) with the Nigerian Export-Import Bank (NEXIM) that will deepen collaboration and trade ties between the United States and Nigeria.

The agreement was signed by Exim President and Chair, Reta Jo Lewis, on behalf of Export Import Bank of United states, while Abba Bello, Managing Director/ Chief Executive of NEXIM signed on behalf of the Nigerian Export-Import Bank.

During the signing ceremony, EXIM President and Chair, Reta Jo Lewis, highlights increased opportunities for U.S. exports to Nigeria in critical minerals, clean energy, aviation and infrastructure.

Also, NEXIM MD/CE, Abba Bello, highlights that the partnership is a significant milestone for Nigeria and the US that will provide increased access to trade financing for Nigerian businesses whilst facilitating smoother and more robust mutually beneficial trade flows between the two countries.

The MOU demonstrates a shared desire to identify and promote trade and economic cooperation between the two countries, especially in sectors like clean energy, critical minerals, aviation, maritime transport, digital connectivity, and infrastructure, amongst others.

“Nigeria is the second largest U.S. export destination in Sub-Saharan Africa, but there is so much opportunity to grow,” said Chair Lewis.

“This MOU with NEXIM sends a strong market signal to Nigeria that EXIM is eager to forge a stronger commercial relationship by supporting U.S. exports in key sectors.”

The MD/CE NEXIM in his own remarks noted that, “This collaboration marks a significant milestone in our efforts to strengthen trade ties between Nigeria and the United States.

We are confident that this partnership will open new avenues for economic growth and development”. The MOU, signed virtually marks a significant milestone for the United States and Nigeria.

The MOU will enhance the competitiveness of companies in both nations and strengthen collaboration by exploring options for utilizing EXIM’s medium- and long-term loan guarantees and/or direct loans to finance U.S. exports to Nigeria.

This MOU contributes directly to EXIM’s Sub-Saharan Africa mandate. Over the past three years, EXIM has approved approximately $4 billion of authorizations in support of U.S. exports to sub-Saharan Africa.

The Export-Import Bank of the United States (EXIM) is the nation’s official export credit agency with the mission of supporting American jobs by facilitating U.S. exports.

To advance American competitiveness and assist U.S. businesses as they compete for global sales, EXIM offers financing including credit insurance, working capital guarantees, loan guarantees, and direct loans.

As an independent federal agency, EXIM contributes to U.S. economic growth by supporting tens of thousands of jobs in exporting businesses and their supply chains across the United States.


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