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Telcos Claim Voicemail Does not require Regulation

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Telecommunications operators in the country under the aegis of Association of Licensed Telecoms Operators of Nigeria (ALTON) have insisted that the voicemail service on mobile telephone lines does not require policy or regulatory intervention from the federal government or its agencies.

Telcos Claim Voicemail Does not require Regulation

Mr Gbenga Adebayo, chairman of ALTON

ALTON assertion followed an order issued by Dr Isa Pantami, minister of Communications and Digital Economy to the telcos to deactivate  voicemail services on all existing phone lines in the country.

The minister directed the sector regulator, the Nigeria Communications Commission (NCC), to ensure that the service providers complied with the order.

The minister claimed that Mobile Network Operators were using the automatic activation of the voicemail service on their platforms to exploit Nigerians.

About two months since the directive was issued, there is no indication that the telcos complied with the order.

Mr Gbenga Adebayo, chairman of ALTON, said that the voicemail service was a “basic system feature” that did not require the intervention of the government.

“Voicemail is a value added service offered to all willing subscribers and those who do not want the service can always opt out of voicemail services.

“It is a basic system feature and not one of those services requiring policy or regulatory intervention,” he said.

While ordering the deactivation of the voicemail on mobile phone lines, Pantami had alleged that the telcos were compelling Nigerian subscribers to use the service by default.

According to him, it was worrisome and totally unacceptable that subscribers were incurring financial charges for a service they were compelled to use.

The minister had equally directed the NCC to compel the telcos to stop “illegal deduction” of subscribers’ data, and reduce the cost of data in the country.

The telcos had denied reports that they were engaging in illegal deductions, arguing that updates, downloads and some other activities on smartphones were responsible for unaccounted depletion of data.

Adebayo insisted that the telcos were not guilty of illegal deductions, as alleged by the minister.

“There are no such things as illegal deduction by any operator,” he said.

In response to the order to slash the cost of data, the telcos had argued that the price of data was determined by market forces, including cost of operations.

Asked whether the NCC had asked the operators to reduce the cost of data, Adebayo said, “There are regulatory procedures and framework for price variation and we will continue to comply will all such provisions as may be directed by the NCC, our regulator, from time to time.”

Adebayo, in the same vein, outlined the telcos’ demands on the Federal Government in the New Year.

Top on the list of demands was the classification of telecommunications infrastructure as critical national infrastructure, a development which would ensure that the facilities are protected by the government as national assets.

“We want the government to classify telecommunications infrastructure as Critical National Infrastructure and accord telecom cell sites, fibre optics cables and all supporting infrastructure the same level of protection being provided for critical economy infrastructure such as the oil pipelines and railway tracks,” Adebayo said.

Pantami had recently disclosed that the government was working on an Executive Order which would designate telecoms infrastructure as CNI.

Other issues ALTON is asking the Federal Government to resolve include “multiple taxation and multiple regulation” of telecom services.

ALTON had called for the amendment of Tax Order of 2015 to reduce multiple taxation.

Apart from the statutory taxes levied on operators, telcos pay Annual Operating Levy of certain percentage of earnings to the NCC and are also charged various rates by some other agencies of the federal, state and local governments.

“Illegal closure of telecom sites in the name of tax and revenue collection is an aberration that must be met with severe sanctions,” Adebayo added.

The ALTON chairman urged the communications minister, ensure that all the stakeholders in the sector work together to move the industry forward.

 


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Meta Plans $10Bn Subsea Cable Project to Boost Connectivity

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Meta, the parent company of Facebook, Instagram, and WhatsApp, reportedly plans to invest over $10 billion in a privately owned subsea cable network spanning more than 40,000 kilometers.

Meta Plans $10Bn Subsea Cable Project to Boost Connectivity

This ambitious project aims to enhance Meta’s control over its vast internet traffic, reduce dependence on telecommunications companies, and mitigate geopolitical risks.

The proposed route is expected to connect the U.S. East Coast to India via South Africa, and then from India to the U.S. West Coast through Australia, forming a “W” shape around the globe.

The initiative reflects Meta’s strategic move to secure its infrastructure amid growing geopolitical tensions and concerns about the vulnerability of undersea cable.

According to sources close to the company, the initiative, still in its early phases, would be Meta’s first fully owned and operated subsea cable.

This bold move underscores Meta’s focus on strengthening infrastructure to support its platforms, which generate 10% of fixed and 22% of mobile internet traffic globally, as first reported by TechCrunch.

Sunil Tagare, industry expert, who reported the plans in October, noted that the project’s initial budget of $2 billion will likely increase significantly.

“This is a monumental project in both investment and scale. The shortage of cable-laying ships and resources could lead Meta to build the cable in phases,” Tagare explained.

Although Meta has yet to publicly confirm the plans, an official announcement regarding the route, capacity, and objectives is anticipated in early 2025.

Logistical Hurdles: Meta faces difficulties securing the resources needed for a project of this scale. Cable-laying ships are in limited supply, with tech giants like Google already monopolising contracts with firms such as SubCom.

Tight Market Conditions: Ranulf Scarborough, a submarine cable industry analyst, highlighted the constraints. “The tight market for specialised resources means Meta may need to adopt a phased construction approach, potentially extending the timeline.”

Meta’s infrastructure initiatives are led by Santosh Janardhan, its head of global infrastructure. Reports suggest the project is being developed from its South African operations, indicating the growing significance of emerging markets in Meta’s strategy.

Traditionally dominated by telecom carriers, subsea cable construction has seen a shift as content-driven companies like Meta seek greater control over the infrastructure delivering their services.

If successful, this cable will strengthen Meta’s ability to handle data traffic independently, reduce reliance on shared networks, and unlock opportunities in underserved regions.

 


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UBA Partners NIBSS on NQR Payment Solution

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United Bank for Africa (UBA) on behalf of Nigeria Inter-Bank Settlement System (NIBSS), other Banks and financial institutions, has successfully hosted the inaugural Annual General Meeting (AGM) of the NQR Industry Committee reinforcing the importance of cutting-edge Quick Response (QR) payment solution.

UBA Partners NIBSS on NQR Payment Solution

This is a significant move aimed at enhancing financial inclusion and the digital payment landscape in Nigeria.

This innovative collaboration is set to provide customers with a seamless, efficient, and secure payment experience, while also driving financial inclusion and deepening the country’s digital payments ecosystem.

The AGM underscored the shared vision of NIBSS, UBA, and all participating banks to leverage NQR in creating a more inclusive, efficient, and innovative payment system in Nigeria.

The landmark event brought together leaders and innovators in the Nigerian banking and payment ecosystem, reaffirming a collective commitment to advancing financial inclusion and digital payment solutions across the country.

In his welcome address, Mr. Shamsideen Fashola, group head of Retail and Digital Banking, UBA,  emphasized the critical role of innovation, adoption, and collaboration within the banking and payment ecosystem in delivering sustainable value to stakeholders and customers.

He also reaffirmed UBA’s dedication to driving payment innovation.

As the event host, UBA underscored its strong commitment to advancing cutting-edge payment solutions that align with Nigeria’s push toward a digital economy.

According to a statement from the organizers, “This collaboration is set to unlock new opportunities for consumers, businesses, and financial institutions across Nigeria”

It further noted that through its leadership in hosting the AGM, UBA further solidified its position as a champion of transformative financial technologies designed to improve accessibility, security, and convenience for Nigerians.

The AGM featured thought-provoking panel discussions on critical areas of the NQR payment platform, including: Expanding Financial Inclusion; Developing strategies to make QR payments accessible to underserved communities; Improving User Experience; Creating frictionless payment journeys for both consumers and merchants; Driving Bespoke Solutions, leveraging NQR APIs to develop tailored solutions for specific market needs as well as encouraging collaboration among stakeholders to accelerate adoption and scalability.

The NIBSS Quick Response (NQR) payment platform is a revolutionary solution designed to transform how Nigerians pay for goods and services. NQR enables consumers to scan QR codes directly from their bank mobile applications for end-to-end transactions.

The platform caters to a broad range of use cases, including: Making payments fast and convenient for shoppers and merchants; Enabling digital payments for taxis, buses, and other transport services; Allowing users to pay utility bills, subscriptions, and more with a simple scan; Providing cost-effective payment options for SMEs to scale their operations.

During the NQR product launch earlier, the NIBSS highlighted some key benefits of the NQR payment solution.

It emphasised the product’s ability to simplify payment processes through a user-friendly scan-to-pay feature, reduce transaction costs for merchants to boost profitability, and ensure secure transactions by eliminating the need for physical cash or cards.

The NQR also provides merchants with instant value for transactions, improving cash flow and operational efficiency, while promoting access to digital payment solutions to advance financial inclusion.

The 2024 NQR AGM brought together key stakeholders, including the Chairman, Vice Chairman, and members of the Committee of e-Business Industry Heads (CeBIH), alongside senior executives, NQR Champions, and product managers from all participating banks. This gathering provided a valuable platform for dialogue and collaboration within the industry.

 

 


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Ikenna Ikechukwu Emerges Champion at MTN’s mPulse Spelling Bee

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MTN Nigeria concludes the grand finale of its highly anticipated fifth edition of the mPulse Spelling Bee Competition on Saturday, November 30, at MTN Plaza Rooftop.

The event showcased the brilliance of Nigeria’s youth, bringing together 20 of the country’s top young spellers in a thrilling and inspiring contest.

The competition, which began in September with thousands of participants across Nigeria, reached its climax as Ikenna Ikechukwu, a student from Glorious Covenant School, Rivers State, emerged as the 2024 mPulse Spelling Bee Champion.

Ikenna Ikechukwu impressed the audience and judges by correctly spelling the winning word, “Cornucopia,” within six seconds to secure the grand prize of a ₦5 million scholarship, a laptop, a smartphone, and mPulse goody bag. Ikenna will also serve as the MTN CEO for a Day. “A special thanks to MTN for this amazing platform that helps students learn, play, and shine. This opportunity has been truly life-changing,” said Ikechukwu.

Speaking at the event, Obiageli Ugboma, Chief Risk and Compliance Officer, MTN Nigeria remarked, “This year, over 40,000 young spellers competed for the chance to stand here today. It is inspiring to see the incredible effort these 20 finalists have put in to make it this far. At MTN, we are deeply committed to education and nurturing young talents.

The mPulse Spelling Bee reflects our belief in empowering the next generation. Today isn’t just about winning; it’s about celebrating effort, resilience, and the role models these students have become for their peers.”

In addition to the individual prizes, the champion’s school, Glorious Covenant School, was awarded an ICT lab equipped with 10 laptops and MTN 5G routers, while the student’s teacher received ₦500,000 in cash.

The second and third-place winners, Ayomide Ibigbemi and Munachimso Opara, also received significant prizes, including scholarships, laptops, and smartphones, reinforcing MTN’s focus on rewarding excellence in education.

For the first time, the grand finale was streamed live on the mPulse website mpulse.mtn.ng, myMTN app, and on Event channels 198 and 49 on both DSTV and GOTV, allowing Nigerians nationwide to witness the brilliance of these young spellers.

The livestream attracted thousands of viewers, who cheered and celebrated the contestants from the comfort of their homes.

As the 2024 edition concludes, MTN reaffirms its dedication to promoting literacy and digital inclusivity through initiatives like the mPulse Spelling Bee.

The mPulse Spelling Bee has grown into a hallmark event for Nigerian primary and secondary students, creating a lasting impact on participants and their communities.

The stage is now set for future editions as MTN continues to bridge gaps in education through innovation and empowerment.


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