Telecom
Telcos Claim Voicemail Does not require Regulation
Telecommunications operators in the country under the aegis of Association of Licensed Telecoms Operators of Nigeria (ALTON) have insisted that the voicemail service on mobile telephone lines does not require policy or regulatory intervention from the federal government or its agencies.
Mr Gbenga Adebayo, chairman of ALTON
ALTON assertion followed an order issued by Dr Isa Pantami, minister of Communications and Digital Economy to the telcos to deactivate voicemail services on all existing phone lines in the country.
The minister directed the sector regulator, the Nigeria Communications Commission (NCC), to ensure that the service providers complied with the order.
The minister claimed that Mobile Network Operators were using the automatic activation of the voicemail service on their platforms to exploit Nigerians.
About two months since the directive was issued, there is no indication that the telcos complied with the order.
Mr Gbenga Adebayo, chairman of ALTON, said that the voicemail service was a “basic system feature” that did not require the intervention of the government.
“Voicemail is a value added service offered to all willing subscribers and those who do not want the service can always opt out of voicemail services.
“It is a basic system feature and not one of those services requiring policy or regulatory intervention,” he said.
While ordering the deactivation of the voicemail on mobile phone lines, Pantami had alleged that the telcos were compelling Nigerian subscribers to use the service by default.
According to him, it was worrisome and totally unacceptable that subscribers were incurring financial charges for a service they were compelled to use.
The minister had equally directed the NCC to compel the telcos to stop “illegal deduction” of subscribers’ data, and reduce the cost of data in the country.
The telcos had denied reports that they were engaging in illegal deductions, arguing that updates, downloads and some other activities on smartphones were responsible for unaccounted depletion of data.
Adebayo insisted that the telcos were not guilty of illegal deductions, as alleged by the minister.
“There are no such things as illegal deduction by any operator,” he said.
In response to the order to slash the cost of data, the telcos had argued that the price of data was determined by market forces, including cost of operations.
Asked whether the NCC had asked the operators to reduce the cost of data, Adebayo said, “There are regulatory procedures and framework for price variation and we will continue to comply will all such provisions as may be directed by the NCC, our regulator, from time to time.”
Adebayo, in the same vein, outlined the telcos’ demands on the Federal Government in the New Year.
Top on the list of demands was the classification of telecommunications infrastructure as critical national infrastructure, a development which would ensure that the facilities are protected by the government as national assets.
“We want the government to classify telecommunications infrastructure as Critical National Infrastructure and accord telecom cell sites, fibre optics cables and all supporting infrastructure the same level of protection being provided for critical economy infrastructure such as the oil pipelines and railway tracks,” Adebayo said.
Pantami had recently disclosed that the government was working on an Executive Order which would designate telecoms infrastructure as CNI.
Other issues ALTON is asking the Federal Government to resolve include “multiple taxation and multiple regulation” of telecom services.
ALTON had called for the amendment of Tax Order of 2015 to reduce multiple taxation.
Apart from the statutory taxes levied on operators, telcos pay Annual Operating Levy of certain percentage of earnings to the NCC and are also charged various rates by some other agencies of the federal, state and local governments.
“Illegal closure of telecom sites in the name of tax and revenue collection is an aberration that must be met with severe sanctions,” Adebayo added.
The ALTON chairman urged the communications minister, ensure that all the stakeholders in the sector work together to move the industry forward.
Telecom
Celebrating African Creativity: Made by Africa, Loved by the World’ Returns for Its Fifth Year
The “Made by Africa, Loved by the World” campaign is back for its fifth year, celebrating African creativity and global influence. This year’s theme, “Where Culture Meets Connection,” highlights how social media fosters conversations around cultural moments worldwide.
The campaign features three cinematic films premiering on the Meta Africa page, showcasing the groundbreaking work and personal stories of six dynamic African creatives.
These artists, from Nigeria, Kenya, Ghana, and South Africa, represent diverse disciplines, including rap, animation, dance, photography, fashion, and videography.
Here are some of the featured talents:
- Ladipoe (Nigeria) – A BET-nominated rapper known for blending global hip-hop with African rhythms.
- Fatboy Animations (Kenya) – An animation studio founded by Michael Muthiga, recognized by Forbes for its original African storytelling.
- Lisa Quama (Ghana) – A dancer who gained fame after appearing in Beyoncé’s “Already” music video.
- Gilbert Asante (Ghana) – A photographer and creative director featured in GQ and Glam Africa.
- David Tlale (South Africa) – A fashion designer whose bold designs have been showcased at major fashion events, including the Met Gala.
- Ofentse Mwase (South Africa) – A filmmaker with over 24 international awards for his unique visual storytelling.
Kezia Anim-Addo, Communications Director for Africa, Middle East & Turkey, emphasized that the campaign not only celebrates individual success stories but also showcases how culture and social media drive meaningful connections and inspiration.
Association of Telecommunications Companies of Nigeria (ATCON), has raised the alarm over a diesel supply crisis caused by an ongoing strike by the National Union of Petroleum and Natural Gas Workers (NUPENG).
Mr Tony Emoekpere, president, ATCON in a statement said that the fuel supply disruption is critically affecting telecom base stations, pushing them to the brink of a shutdown and threatening millions of mobile and internet users in the region.
“This strike, which stems from the persistent harassment of tanker and petroleum product drivers by police officers in Lagos State, has effectively halted all truck loading operations and fuel movements,” Emoekpere stated.
He explained that diesel supply to telecom infrastructure has been severely impacted, leaving critical sites with dangerously low fuel levels.
According to him, if urgent measures are not taken, the situation could escalate into a full-blown network blackout, disrupting essential services, including mobile and internet access, business operations, emergency response systems, and daily communications.
ATCON has called on the governors of Lagos and Ogun states to intervene immediately by facilitating the release of diesel from depots to telecom operators to prevent further deterioration of the situation.
“This is not just a telecom issue—it is a national emergency that could cripple economic activities and compromise public safety,” Emoekpere stressed.
The association also appealed to security agencies and petroleum unions to resolve the crisis swiftly to safeguard Nigeria’s connectivity and economic stability.
ATCON emphasised that a prolonged disruption in fuel supply to telecom infrastructure could have far-reaching consequences for both businesses and individuals who rely on stable communication networks for daily operations.
In 2023, Nigerians spent a total of about ₦5.3 trillion on telecommunications services, which includes calls, data, SMS, and other telecom services, according to the Leadership.
Specifically for voice calls, Nigerians made approximately 408.5 billion minutes of local calls, generating around ₦3.28 trillion from outgoing calls and ₦3.23 trillion from incoming calls, totaling about ₦6.51 trillion in call-related revenue according to projections based on 2023 call volumes and tariff data.
However, the ₦5.3 trillion figure represents the overall telecom sector revenue, with voice calls being a major component but also including data and other services.
For individual spending, MTN subscribers spent an average of ₦2,508 monthly on voice calls in 2023, showing a 14.4% increase from 2022, while Airtel customers spent about ₦1,694 monthly on voice calls.
Total telecom spending (calls, data, SMS, etc.): ₦5.3 trillion in 2023
Estimated revenue from voice calls alone: around ₦6.5 trillion based on call minutes and tariffs
Average monthly spending on calls per subscriber: ₦1,694 to ₦2,508 depending on the network
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