Telecom
Telecom operators Want NCC to Intervene on indebtedness of small companies
Telecommunications operators on Wednesday called on the Nigerian Communications Commission (NCC) to look into the indebtedness of smaller telecom operators and support them to survive competition.
Mr Gbenga Adebayo, Chairman, Association of Telecommunications Operators of Nigeria (ALTON), made this call at a telecom stakeholder’s forum in Lagos.
The forum organized by NCC was to discuss the level of competition in Nigeria’s telecommunications industry.
Adebayo said that reports and studies had shown that big telecom operators survive more than small ones, urging that NCC should identify small operators in debt and help them.
“We should not only ask for the amount these smaller operators owe, but also know who they owe.
“It might be that these companies are not willing to owe but, because of some circumstances beyond their control, they are owing; we need to address this.
“Focus should be placed on smaller telecom players with the aim of asking questions that will reveal their true status,’’ he said.
Adebayo said that when he assumed office as ALTON Chairman, he was overseeing about 35 strong operating companies.
“Now, we are just 15 or 16 and I kept asking what went wrong.
“Is it a possibility of wrong policies or regulations, or market forces?
“There is need to have some light into all these,” he said.
The ALTON chairman said that there were multiple taxes by some states.
“It is cheaper to do business in some states of the federation than others, while they render the same services,’’ he said.
He said that addressing multiple taxation would help smaller companies to move forward.
Prof. Umar Danbatta, Executive Vice Chairman and Chief Executive Office (EVC/CEO), Nigerian Communications Commission, said that, competitive markets were necessary for a vibrant telecommunications industry as it would encourage innovations and foster efficiency.
Danbatta was represented by Ms Josephine Amuwa, the NCC Director of Policy Competition and Economic Analysis.
According to Danbatta, the commission periodically conducts studies to assess the level of competition in the industry in line with its mandate of creating an enabling environment for competition among telecom operators.
“You will recall that the commission, in the exercise of its regulatory functions as provided for under the Nigerian Communication Act (NCA), 2003, engaged the consulting firm, KPMG Professional Services, to conduct a study on the level of competition in the industry in 2013.
“The outcome of that assessment resulted in the definition of relevant market segments and a determination of dominance in some of those market segments.
“Following the success of the 2013 determination and activities in the telecom industry since then, it became necessary to conduct another assessment of the competition in the market.
“As such, the commission has engaged the services of Messers CT Worx Ltd. to conduct a study on the level of competition in the Nigerian telecommunications industry, using the 2013 as baseline year,” he said.
Danbatta said that the objective of the study was to provide insight into the level of competition in the telecommunications market and articulate strategies to enhance opportunities in the market and ensure the deepening of competition that would result in the provision of innovative services.
He said that the study would enable the commission to evaluate the level of competition within the various market segments of the Nigerian telecommunications industry.
“It will identify the factors determining the degree of competition in telecommunications industry in Nigeria.
“It will evaluate the commission’s interventions toward deepening competition and identify areas that require improvement, and benchmark these practices against international standards and good practices.
Telecommunications services disrupted in Kogi State have resumed following a resolution of the dispute between MTN Nigeria and the state government, the Association of Licensed Telecoms Operators of Nigeria (ALTON) has said.
Gbenga Adebayo, chairman of ALTON, told TVC News that the issues that led to the shutdown of telecom masts in the state, primarily affecting MTN, had been addressed, paving the way for service restoration.
TVC News earlier reported that businessmen and women were counting their losses as they suffered the impact of a shut down of telecommunication service in Kogi State
Over the past two weeks, telecoms connectivity had been erratic, with competing brands experiencing glitches, particularly in the Lokoja metropolis.
The State government suspended the operations of some telecom services citing unpaid taxes and fibre-related dues.
The shutdown stemmed from a compliance dispute between MTN and the Kogi State Utility Infrastructure Management and Compliance Agency, which accused the telecom giant of violating operational rules and under-declaring the extent of its optic fibre network coverage in the state.
The protracted Unstructured Supplementary Service Data (USSD) debt misunderstanding between the Deposit Money Banks (DMBs) and telecommunications operators appears to have been resolved.
This was confirmed by the Chief Executive Officer of MTN Nigeria, Karl Toriola, Thursday, March 1, when he appeared on Arise TV to speak on the firm’s first-quarter 2025 result, where the telecommunications company reported over N1 trillion in revenue earnings.
Recall that the USSD debt had been a major issue between the DMBs and telcos and had lasted for about five years.
In the third quarter of 2024, the telcos had threatened to withdraw their service over the lingering debt, which was around N200 billion at the time. This led to the swift intervention of the Central Bank of Nigeria and the Nigerian Communications Commission (NCC), and an agreement was reached on payment.
As of November 2024, the NCC put the debt at N160 billion. However, earlier this year, when it appeared the banks were not forthcoming with payments, the NCC directed the telcos to withdraw the USSD services from debt-owning DMBs, where about 18 banks were listed.
This directive prompted the banks to look inward and start to comply with an earlier circular signed by the CBN and NCC, which articulated the payment patterns for the debt.
Speaking, on Arise TV this morning, May 1, Toriola confirmed that the matter has been fully resolved and that banks have made payments.
“I can confirm that the matter has been fully resolved. We have received payments in full. Special thanks to the CBN, NCC, the banks, and other stakeholders that intervened in the matter,” the MTN CEO stated.
Sterling Bank, Leading commercial bank and Africa’s most agile company has announced the introduction of AlwaysOn by Sterling, a bold new feature on its OneBank platform that will give eligible customers up to ₦1 million extra every month -even when their account balances are running low.
Launched on Workers’ Day 2025, the initiative is part of an ongoing movement to remove structural barriers to financial freedom and empower everyday Nigerians to move boldly, even in uncertain times.
AlwaysOn is a specialised, invitation-only feature for customers who maintain an active OneBank account for a while. It provides an advance to settle bills or make payments without delays, or any of the friction associated with traditional credit systems.
“This is not just about funds,” said Abubakar Suleiman, Chief Executive Officer of Sterling Bank. “It’s about freedom and dignity. It’s about backing our customers with the trust and tools to act boldly when life demands it.”
Suleiman emphasised that the new feature is not a product, it’s a logical shift in how the bank supports its customers.
“We’re building a financial ecosystem designed for momentum -for people with grit, urgency, and dreams too big to wait. If you’ve banked with us, you’ve earned our confidence. Now you’ll have our backing to match,” added Suleiman.
The introduction of AlwaysOn marks the next chapter in Sterling’s growing movement to create a fairer and more responsive financial system. It follows the Zero Transfer Fees initiative in April, which returned an estimated ₦13 billion to Nigerians by eliminating transfer charges across the OneBank platform. It also builds on Sterling’s Free Bus Ride initiative, which helped commuters get home from work for free during a time of intense economic pressure.
Together, these efforts reflect the bank’s bold, people-first approach to customer impact, now made possible by its adoption of SeaBaas, Nigeria’s first indigenous core banking platform.
“We’re not the kind of bank that stands on the sidelines while Nigerians hustle,” said Obinna Ukachukwu, Growth Executive for Retail and Consumer Banking. “We removed the fees that slowed them down. Now we’re giving Nigerians the financial freedom to seize opportunity when it shows up. We’re on the pitch with them.”
Sterling’s actions have sparked widespread public support and national recognition as they have continued to push the boundaries of what corporate citizenship can mean to everyday Nigerians.
Notable icons from various fields have canvassed their support and praised the bank’s stance in redefining financial services, inspiring other institutions to follow suit.
Nigerians are encouraged to apply to join the waitlist for the scheme when it goes live in later this month and ultimately, eligibility for up to N1M extra in relief advances.
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