Telecom
Telecom Subscribers Spend N335.94Bn on Calls, SMS, Data in May
Telecommunications consumers in the country spent some N335.94 billion in May, according to findings by Business A.M.
In arriving at the figures, Business A.M, estimated that each active telephone line averagely spent N1, 747.26 ($4.50) during the month.
Similarly, total active telephone lines in the country increased to 192.27 million in May, rising by additional 1.46 million lines from April’s record of 190.81 million, according to the latest industry statistics obtained from the Nigerian Communications Commission (NCC).
As active subscriptions increased, so also did the Average Revenue per User (ARPU), which is a measure used primarily by consumer communications, digital media, and networking companies, as the total revenue divided by the number of subscribers.
The upward movement has been observed in two consecutive quarters as ARPU went up by 20 per cent to hit $4.25 in Q1, 2020 from $3.87 in Q4 of 2019; and sustained to settle at $4.50 in Q2, 2020.
This is in contrast to the conventional trend whereby rise in the number of active lines often distributes estimated revenue to total subscriptions and thus trigger contraction in ARPU.
Recall that industry observers had earlier projected increase in revenue for telecoms operators as lockdown and social distancing employed as preventive measures for COVID-19 have kept people at home and forced enterprises to divert operations and activities to the virtual space, resulting in more reliance on data and telephony in its entirety.
This has been supported by disclosure by Muahamed Rudman, chief executive officer of the Nigerian Internet Exchange Point (iXPN) who reported more than 10 per cent in internet traffic less than two weeks into lockdown in Nigeria.
As this development seems to ignite insinuations that operators are cashing in big on the development and that active telephone lines are rising, industry experts have been quick to call for a critical digestion of the figures.
Olusola Teniola, president, Association of Telecommunications Companies of Nigeria (ATCON), has cautioned that the figures must not be celebrated yet, hinting that the observed rise in revenue is claimed by just a few operators, leaving the majority of other telecoms players on the other side of the divide.
He noted that only the Mobile Network Operators (MNOs) consisting of MTN, Glo, Airtel and 9Mobile and just a few others have their operations immune to the pandemic.
He said there are many other ATCON members who provide enterprise solutions for companies that are now under locks, and thus losing money to the lull on a daily basis.
He said: “We have to note that obviously, the industry is not just made up of the MNOs alone, there are other players in the market that have had to demonstrate negative numbers
“Negative numbers in the sense that, during the lockdown, employees of enterprises and businesses have stayed at home naturally. So, there have been no services to these enterprises by our members. So we can say this contributed to the change in consumer behaviour in terms of internet usage.
“However, as these slightly uplifted the numbers, they do not compensate for the losses in voice and they do not compensate for the losses in the enterprise segment of the market,” Teniola explained.
This is further supported by data from the industry regulator, NCC, showing that of the current 192.27 million active lines, the MNOs or GSM operators have 190.48 million subscribers on their networks, representing 99.82 per cent market share.
Other players by technology are Voice over Internet Protocol (VoIP) players controlling 0.12 per cent market share; the fixed wireless and wired operators have 0.06 per cent while code division multiple access (CDMA) have completely lost relevance in the Nigerian telecoms market, with 0.0 per cent market share.
In the GSM segment of the market, MTN Nigeria is leading with 76.06 million active lines on its network, which translates to 39.61 per cent market share, followed by Globacom that has 52.06 million customers on its network to cover 27.12 per cent of the Nigerian market.
Similarly, Airtel Nigeria, which remains the closest competitor to Glo serves 51.5 million subscribers on its network, equivalent to 26.83 per cent share while Emerging Market Telecommunications Service (EMTS), operating as 9Mobile in the country, controls 6.37 per cent market share with its remaining 12.23 million subscriptions.
Meanwhile, Visafone, whose subscribers now run on MTN network but captured separately in the NCC data had 137,086 active subscriptions as at May, and this secured for it 0.07 per cent, the smallest market share.
Analysis of trends in telecoms market also shows a sustained uptick in the number of active lines which grew from 184.7 million in December 2019 to 186.02 million in January, 187.44 million in February and 189.28 million to seal the first quarter in March.
The figure moved up again in April by 0.81 one per cent as 1.53 million new subscriptions were recorded on the networks of operators, extending the growth in May by 0.77 per cent with 1.46 million new subscribers.
Similarly, teledensity which stood at 99.96 per cent in April inched up to surpass 100 marks at 100.72 per cent.
Telephone density or teledensity is the number of telephone connections for every hundred individuals living within an area and is calculated based on a population estimate of 190 million people in Nigeria.
The latest rise in teledensity, according to the ATCON president, Teniola, indicates that something is not right with network distribution patterns in Nigeria, noting that despite the rise in the figures, millions of Nigerians, particularly in rural areas still lack access to telecoms services.
He said: “If you look at the increase in subscriptions, you will see that existing customers are picking up other new lines in addition to the ones they have to ensure that they can enjoy many offers and partake in virtual meetings and so on since the COVID-19 lockdown.
“The teledensity is above 100 per cent and anything above 100 per cent suggests saturation of accounts, network coverage and usage. Basically, concentration of services is in the triangular cities of Lagos, Abuja and Port Harcourt. But we have to think about those who don’t have access to services at all.
“The narrative around the number suggests that there are a lot of people who have access and can afford cost of data but they are concentrated, particularly in those cities of the country where penetration of broadband is, predominantly Lagos which takes about 15 per cent of the country’s current 40 per cent broadband penetration by subscription, and not by individual,” he explained.
As he cited the issue of young Nigerians who cannot access education online because of lack of access and affordability, he said solving the problem will depend primarily on expanding the service to them.
“I think that what we need to do is to look at the Nigeria National Broadband Plan (2020-2025) and see those areas that we really need to plug in to get a diminutive unique subscriber number that reflects the GDP increase that we are expecting in the country,” Teniola concluded.
MTN Nigeria Communications Plc has invested N202.4 billion in capital expenditure (Capex) in the first quarter of 2025, marking a 159 per cent increase compared to the same period last year.
The investment, according to the company’s unaudited financial results for the quarter ended March 31, is aimed at improving network infrastructure and enhancing service delivery to customers across the country.
The telecom giant recorded a 40.5 per cent growth in service revenue, driven by strong demand and strategic commercial execution. Data revenue surged by 51.5 per cent, supported by a growing active user base and increased data consumption.
In its fintech division, MTN Nigeria reported a 57.9 per cent rise in revenue, attributed to the strong performance of airtime lending services and higher float income.
However, its active wallet base declined by 25.7 per cent to 2.1 million, reflecting the company’s focus on quality over quantity in customer acquisition.
Despite challenges in the broader economy, MTN Nigeria posted a profit after tax of N133.7 billion, recovering from a loss of N392.7 billion in the previous year. Its EBITDA increased by 65.9 per cent, with the EBITDA margin expanding to 46.6 per cent.
Karl Toriola, chief executive officer, MTN Nigeria expressed confidence in the company’s trajectory, stating: “We are pleased with our performance in the first quarter of 2025, which reflects the continued execution of our strategic priorities and the resilience of demand for our services.
“Building on the momentum from Q4 2024, our Q1 results place us firmly on the path to restoring profitability and achieving a positive net asset position within the current financial year, while increasing our investments to improve network and service quality.”
With a free cash flow of N209.9 billion, MTN Nigeria maintains a solid funding and liquidity position, reinforcing its market leadership in the telecommunications sector.
MTN Nigeria Communications Plc has said it generated N1.0 trillion in service revenue in the first quarter of 2025, a 40.5 per cent increase from the N752.99 billion earned in Q1 2024.
MTN Nigeria said this in a corporate filing with the Nigerian Exchange Ltd. on Tuesday.
However, the company’s after tax dropped by 134 per cent, falling to N133.7 billion from N392.7 billion in the same period of 2024.
Its total subscriber base grew by 8.2 per cent to 84.1 million, with 3.2 million new additions in Q1 2025.
MTN Nigeria also said the number of its active data users rose by 13 per cent to 50.3 million, following the addition of 2.6 million users.
EBITDA climbed 65.9 per cent to N492.7 billion, while EBITDA margin improved by 7.2 percentage points to 46.6 per cent.
The company recorded free cash flow of N209.9 billion and earnings per share stood at N6.38.
Karl Toriola, MTN Nigeria CEO, expressed satisfaction with the Q1 2025 results, citing strong strategic execution and resilient service demand.
He said momentum from Q4 2024 had helped put the firm on track to restore profitability and achieve a positive net asset position.
He added that regulatory approval for price adjustments was essential to sustain investment and maintain service quality.
This approval enabled N202.4 billion in capital expenditure, up 159 per cent, aimed at expanding capacity and enhancing user experience.
Toriola said the 40.5 per cent growth in service revenue underscored strong demand and commercial discipline.
He noted that Q1 results do not yet reflect the full impact of price changes made late in the quarter.
Some federal lawmakers, yesterday, exchanged heated arguments with telecom operators in the country over the roles they are supposed to play to stem the tide of incessant kidnapping and other phone-related crimes in the country.
The lawmakers said the telcos were not doing enough to track kidnappers, despite the number of calls they make to victims’ families demanding ransom.
However, the telcos swifty responded that the lawmakers were mistaking them for security agencies, instead of the telecommunications services providers they were, clarifying that their duties were to provide telecom services to their subscribers and not to catch criminals.
They however, clarified that where and whenever the security agencies had needed their support or services in information that would lead to locating or arresting kidnappers and other criminals, who perpetrated crimes through mobile phones, they had gladly and freely rendered result-oriented support.
The scene played out at the first day of the two-day colloquium on the Nigerian Communications Act, NCA 2003, at Sheraton Hotels, Ikeja, Lagos, with the theme “22 years after: Reassessing the Nigerian Communications Act –Challenges, Opportunities, and Future Directions for a Digital Nigeria”
Ben Etanabene, member of House of Representatives, representing Okpe, Sapele and Uvwie federal constituency, Delta State, was the first to throw the salvo, wondering why despite all the money and time expended in registering phone lines in the country, kidnappers were still operating freely without telcos tracking them.
“Every part of this country, kidnappers are on the rampage, kidnapping and making demands for ransom. Why are the telecom operators not tracking and helping in arresting them before they wreak havoc?” he queried.
Etanabene, who claimed to have been a victim of kidnappers in the past, queried why the telcos and the NCC couldn’t provide geo-location services that would ensure kidnappers were located and nabbed before they carried out their actions, even when all over the world, technology deployment stemmed same crime.
Corroborating him, Ayodele Festus, another member of House of Representatives, who represents Ile-Oluji in Ondo State, said the telcos should improve their services.
He alleged that the telcos were smiling to the bank at the expense of subscribers, who hardly finish a call without it dropping at least five times.
He alleged that there was an increase in customer dissatisfaction because, according to him, “millions of subscribers are deeply frustrated.”
Also, Mr Moshood Olawale, yet another member representing Lagos Mainland in the House of Representatives, alleged that while it was expected that the Nigerian Communications Commission (NCC), and the telcos collaborated for the progress of the sector, what appeared to be playing out was connivance, explaining why telecom tariff goes up instead of coming down.
However, in a swift reaction, Gbenga Adebayo, chairman of Association of Licenced Telecoms Operators of Nigeria (ALTON), punctured the claims of the lawmakers, saying operators were doing a lot to stem phone-related crimes in the country.
Adebayo said: “In the first instance, we are clearly telecom services providers and do not have the mandate to run around arresting criminals.
“Again, kidnappers usually don’t use their own numbers to call families of their kidnapped victims for ransom. Rather, they use the phone of the kidnapped, while moving from one point to another.
“Then, also remember that there is a privacy law, which gives every subscriber right to privacy until there is a lawful reason to intercept their conversations.
“The worst is that the security agencies have not come to ask for geo-location of event and we refused giving it out. At least, there is Law of Lawful Interception, which gives them right in that regard.’’
Also responding, Tobechukwu Okigbo, Corporate Service Executive, MTN Nigeria, told the lawmakers that in terms of affordability, Nigeria was one of the cheapest country with very low tariff in Africa, meaning that their allegation that Nigerians paid the highest price for telecom services was not based on empirical facts.
He also reminded the lawmakers to consider legislating on telecom infrastructure protection which would nip the cases of theft and incessant fibre cuts and vandalism, in the bud.
On his part, Dr. Aminu Maida, executive vice chairman of NCC, corrected the impression that the commission was conniving with telcos but stressed the importance of collaboration of the two bodies to deliver quality services to Nigerians.
Credit – Vanguard
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