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The Importance of Security Operations Centers to Contemporary Organizations

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As organizations grow more dependent on IT solutions, they have also become potential subjects of cyber threats. These threats vary in terms of the risk they portend for their targets; the more lethal ones could inflict costly damage on their victims.

Businesses, public sector concerns, and other institutions have responded by taking proactive measures to prevent these threats from being actualized. In some cases, the creation of a Security Operations Center sits at the core of their strategy.

What Is a Security Operations Center?

A Security Operations Center (SOC) is a unit that’s built to tackle the security issues of an organization. It consists of the personnel, technologies, and processes that are required to maintain the organization’s security status.

The personnel at a Security Operations Center include members of the IT team who are adequately skilled at identifying and dealing with threats. The SOC’s processes involve monitoring, detecting, analyzing, and responding to threats.

Technologies used at a SOC are built to scour networks, servers, endpoints, websites, and databases for signs that such systems have been compromised. They also include tools that help with reporting such incidents.

In other words, the SOC serves as a point at which events logged throughout an institution are monitored. This setup works through the data and determines whether there are threats, and how to defend the organization against such threats where they exist.

The Functions of a Security Operations Center

As has already been hinted, a Security Operations Center needs to have visibility into the various aspects of the assets it is supposed to protect. It should also track the networked interaction between these assets, including software, endpoints, and servers.

Also part of the SOC’s mandate is preparation for possible attacks. To do this successfully, teams within the SOC will have to keep tabs on the latest developments in cybersecurity, such as emerging threats and best practices for defending systems against them. Vulnerabilities should be patched, firewalls updated, and applications secured.

Monitoring systems with tools such as Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) is standard practice for SOCs. The EDR continuously collects and analyzes activity data from endpoints throughout the organization, and provides automated responses to perceived irregularities within these data that may signal an imminent attack. SIEM similarly gives SOC personnel insights into activities in their IT environment.

In addition to these, the Security Operations Center also ranks security alerts, discerns genuine risks from false positives, responds to threats (by shutting down or isolating compromised endpoints, etc.), and carries out recovery and remediation following an attack.

The Structure of a Security Operations Center

Given its various duties, the SOC is ideally staffed with multiple IT security professionals, each playing a specific role within the setup.

A manager, who leads the team, should coordinate and oversee the processes ongoing within the SOC. They should also be able to fill any of the roles there. An analyst collects and analyzes past data or data generated after a breach has occurred.

Another role, the investigator, involves assessing a breach and answering questions about how and why the event occurred. They may also take on the role of the incidence responder, who takes action to minimize the impact of breaches.

One person could play multiple roles; it all depends on how big the organization affected is.

The structure of the SOC should be documented, with each role defined, and questions around responsibility and collaboration answered. Security processes that ought to be defined include monitoring, alerting, escalation, investigation, incident logging, compliance monitoring, and reporting.

Benefits of a Security Operations Center

An immediately perceivable benefit of the SOC is that knowledge is centralized. Personnel at the SOC gain a bird’s eye view of their organization’s networks and are better able to spot vulnerabilities. This setup lets them share vital information so that their work is more coordinated and ultimately effective.

This approach to security may reduce running costs as well. With the cybersecurity team and infrastructure in one location, resources are concentrated in one place at a given time. Because they are in a single location, organizations don’t have to spend more to maintain various offices across different locations.

Centralization may also help improve collaboration between members of the IT security team. They can leverage each other’s expertise and experience, and develop solutions that help their parent company in many ways.

With greater team collaboration comes improved response times. The use of advanced tools for threat detection and monitoring strengthens this benefit even more. With proactive network and endpoint monitoring tools, it’s even possible to protect against cyber threats before they materialize.

Finally, there’s the round-the-clock protection that SOC affords. Because attacks aren’t limited to working hours during weekdays, SOCs are built to monitor for potential vulnerabilities every hour of every day.

An Option Worth Considering: Managed Security Operations Center

Not all businesses are able to set up a functional SOC. The expertise, experience, tools, and space required to run it may constitute a drain on resources, besides forcing the business to take on additional tasks to its core operations.

Managed SOCs are a solution to this problem. Cybersecurity firms often offer this as a service to their client organizations. This means that businesses don’t need to have a large department dealing with security issues. Signing up with a reputable cybersecurity firm will allow them to have a SOC with that firm, and focus on their core operations.

Layer3 can help you manage your company’s IT security. We do this by leveraging the expertise and experience of our cybersecurity experts, and our knowledge of the present and emerging risks that enterprises face in today’s world. These, combined with our advanced threat detection and security intelligence tools and systems, will take care of the things you would typically assign to an in-house SOC. This guarantees cost savings for your organization and lets you devote more time and resources to your principal operations.

If you would like to learn more about our IT security service offerings, you can get in touch with us here.


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NITDA Reaffirms Commitment to 95% Digital Literacy by 2030, as UBEC Pledges Collaboration

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DG NITDA, Kashifu Inuwa CCIE (left), receiving an award for an Ambassador of Basic Education from the ES UBEC, Hajia Aisha Garba (right)
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Kashifu Inuwa CCIE, the Director General of the National Information Technology Development Agency (NITDA), has reaffirmed the Federal Government’s unwavering commitment to achieving 95% digital literacy across Nigeria by the year 2030, with an ambitious milestone of 70% by 2027.

This disclosure was made in total alignment with the present administration’s priority areas of reforming the economy for sustained inclusive growth and accelerating diversification through industrialisation, digitisation, creative arts, manufacturing, and innovation.

Making this known during a collaborative meeting hosted by the Universal Basic Education Commission (UBEC), Inuwa highlighted the government’s strategic prioritisation of human capital development as central to its national transformation agenda.

“We started this journey in 2023 when President Bola Ahmed Tinubu came on board and he made it clear that economic diversification and inclusivity are part of the administration’s agenda,” he noted.

“And the president outlined this in 8 priority areas to achieve the vision, with priority number 7 specifically focused on accelerating industrialisation, digitisation, creative arts, manufacturing, and innovation,” he added.

Recognising the importance of digital fluency in achieving this agenda, he stated that NITDA is committed to investing in the digital empowerment of citizens through the development of the National Digital Literacy Framework (NDLF), a strategic blueprint aligned with international best practices.

He added that to tailor the framework to Nigeria’s specific needs, 6 core competency areas were incorporated to include device and software operations, information and data literacy, communication and collaboration, content creation, safety, and problem solving.

He explained that the framework would address all levels of digital fluency, from basic, intermediate to advanced levels, to make digital skills accessible to every Nigerian, from primary school pupils to working professionals.

According to Inuwa, despite data limitations, NITDA estimates that Nigeria’s digital literacy rate currently stands at 50%, up from 44% in 2021, based on extrapolations from the World Bank’s Better Life Report.

The NITDA DG disclosed that the agency has been working closely with the Nigerian Educational Research and Development Council (NERDC) in developing a curriculum for digital literacy, which can be infused into formal education. Stating that the visit is a continuation of NITDA’s ongoing engagements with key education stakeholders, including the Federal Ministry of Education, the National Universities Commission (NUC), and the Nigerian Educational Research and Development Council (NERDC), all aimed at advancing digital literacy across all levels of learning.

Inuwa also revealed ongoing collaborations with global platforms such as Coursera to train teachers using AI-powered lesson generation tools and provide scalable online training.

It is worth recalling that late last year, NITDA partnered with the Nasarawa State University in collaboration with CISCO in launching the Digital Learning for NSUK (DL4NSUK) initiative to enhance digital literacy in tertiary institutions, and equipping graduates with the skills needed to be digitally proficient and globally competitive.

While stressing that the entire process, from curriculum development to classroom delivery, would require a whole-of-government and whole-of-society approach, Inuwa said, “This is not a journey we can walk alone; we must bring everyone on board, education stakeholders, technology providers, state governments, and international partners.”

In response to the DG’s remarks, UBEC Executive Secretary, Hajiya Aisha Garba, confirmed that the Commission has officially received the digital literacy curriculum developed by NITDA and NERDC and has commenced internal review processes.

She acknowledged the curriculum as robust and forward-looking but stressed the need for simplification to suit early learners and teachers, citing challenges such as curriculum overload, limited teacher capacity, and inadequate infrastructure as key barriers to effective implementation.

She pledged that UBEC, in partnership with the State Universal Basic Education Board (SUBEB), will lead efforts to equip schools with computers and solar-powered infrastructure to support real learning.

“We’re committed to working with NITDA and NERDC to refine the curriculum, train teachers, and ensure effective delivery. Let us align the technical vision with grassroots realities to make a lasting impact,” she concluded.

To formalise the implementation of the meeting’s resolutions, a joint inter-agency committee was established to develop strategic plans that will ensure the effective rollout of the digital literacy initiative, to equip young Nigerians with the essential digital skills required to thrive in an increasingly dynamic and technology-driven global landscape.


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Jumia Replatforms its Retail Media Program to Mirakl Ads to Enhance Marketplace Advertising

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Jumia, e-Commerce platform in Africa, has partnered with Mirakl to elevate its marketplace advertising capabilities by deploying Mirakl Ads, a retail media solution uniquely designed to optimize performance for both first-party and third-party sellers.

This move strengthens Jumia’s efforts to deliver more value to its sellers, enhance the customer experience, and unlock profitable and sustainable new sources of revenue. Retail media is a rapidly growing sector within the e-commerce industry, expected to reach $204 billion by 2027 with a projected compound annual growth rate (CAGR) of 17.2%.

Jumia’s adoption of Mirakl Ads positions the company at the forefront of digital advertising innovation in Africa, unlocking significant opportunities to increase revenue generation. With growing usage across its platform, Jumia is well-placed to capitalize on this momentum by delivering improved advertising tools to sellers and more relevant, personalized product recommendations to customers.

“Advertising is a key growth lever in our marketplace strategy, and this partnership with Mirakl allows us to accelerate that journey with speed and scale.

“By integrating Mirakl Ads, we’re empowering our sellers with smarter tools and delivering a better, more personalized experience to our customers. It also positions us to unlock new revenue streams while deepening engagement across our platform. Importantly, this partnership supports our ambition to grow gross profit and accelerate our path to profitability,” said Francis Dufay, CEO of Jumia.

The collaboration is a testament to Mirakl’s ability to rapidly deploy enterprise-grade solutions, with Jumia launching Mirakl Ads in just two months. This showcases the platform’s ease of integration and fast time-to-value. Now live, the solution equips Jumia’s advertising ecosystem with advanced automation, AI-powered optimization, and seamless campaign          management.

With Mirakl Ads, all advertisers – from the biggest brands to the smallest marketplace sellers – can now boost their sales by leveraging advertising campaigns in Ghana, Uganda, Kenya, Nigeria, Senegal, Egypt, Algeria, Morocco and Ivory Coast.

“Jumia’s decision to replatform to Mirakl Ads is a powerful validation of our platform’s ability to deliver immediate and measurable impact for leading marketplaces. By combining Mirakl’s cutting-edge retail media technology with Jumia’s deep market reach, we are enabling sellers to grow faster and customers to benefit from a more relevant, engaging experience. This partnership is a true milestone, not only for Jumia and Mirakl, but for the future of digital commerce across Africa.” said Adrien Nussenbaum, cofounder and co-CEO of Mirakl.

Through this partnership, Jumia is taking a decisive step in accelerating monetization, improving customer engagement, and advancing its long-term financial performance and profitability.


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Galaxy Backbone, Rural Electrification Agency Commit to Deepening Digital and Energy Access Across Nigeria

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In a major step towards deepening Nigeria’s digital and energy infrastructure, Galaxy Backbone Limited (GBB) and the Rural Electrification Agency (REA) have signed a strategic Memorandum of Understanding (MoU) at a brief but impactful ceremony held in Abuja.

The MoU signals a collaborative effort between both agencies to enhance Nigeria’s digital transformation agenda by integrating reliable energy solutions with cutting-edge ICT infrastructure, especially in higher institutions, Government institutions, underserved and rural communities across the country.

Speaking at the event, the Managing Director/CEO of Galaxy Backbone, Professor Ibrahim A. Adeyanju, described the partnership as “a landmark moment in Nigeria’s journey towards a digitally empowered, sustainably powered, and inclusively connected nation.”

“This partnership exemplifies what is possible when two visionary government institutions come together, united by shared goals and driven by the desire to improve the lives of Nigerians everywhere,” he said.

Professor Adeyanju emphasized that while Galaxy Backbone’s core mandate is to provide secure digital infrastructure that powers government operations, reliable and sustainable energy particularly in rural areas is essential to fully actualize digital transformation.

Major highlights of the MoU include:

  • Solar electrification of some of GBB’s Metro Fibre sites in Abuja by the REA.
  • Powering Hostels of Higher Institutions across the country through the Fibre to Hostel Project being driven by the Federal Ministry of Communications Innovation and Digital Economy (FMCIDE).
  • Support for the rollout of the 774 Local Government Digitization Initiative, beginning with six pilot Local Government Areas.
  • Provision of LANs, access points, cloud services, colocation infrastructure, and temporary connectivity to enhance REA’s operational facilities nationwide.

The Managing Director of the Rural Electrification Agency Mr Abba Aliyu, in his remarks, expressed optimism that this collaboration will further bridge the digital and energy divide across Nigeria. He noted that by combining REA’s achievements in expanding energy access with GBB’s robust ICT backbone, both agencies are poised to create lasting impact across governance, education, healthcare, and entrepreneurship.

This partnership is also in direct alignment with the Renewed Hope Digital Transformation Agenda of President Bola Ahmed Tinubu, GCFR, which envisions an inclusive digital economy powered by innovation and sustainable energy.

The ceremony was attended by top management from both organizations as well as members of the media.

With today’s signing, Galaxy Backbone and the Rural Electrification Agency have set the tone for stronger, smarter, and more inclusive public service delivery powered by strategic inter-agency collaboration.


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