General News
The Telco Business As a Service Provider
The recent feud between MTN, Glo, Airtel and Etisalat – , Nigeria’s big four mobile operators and the Nigeria Communications Communication (NCC), the industry regulator leading to a hefty cumulative fine of N1.17 billion threw up several mindboggling questions.
One of such on the minds of the subscribers: did NCC act on behalf of the customers and if so, why are the funds going to the regulator, rather than the subscriber?
Again, the question arises: who loses if the NCC asks non-cooperating operators to leave in ‘national interest’?
Answers to the second question put more issues of ‘national interest’ at the front burner. Who defines ‘national interest’?
Bolaji Abdulahi, the Minister of Sports, recently gave an insight to the ‘national interest’ question with a new twist when he stopped the football federation from signing on the Belgian Tom Saintfeit, as national technical director – ‘in national security interest’.
In the instance of telcos vs. NCC the national question issue has even become indistinctive, especially since Nigeria has no fall back national carrier.
Globacom was awarded a ‘second national carrier’ status, but its posturing in terms of ‘national interest’ is subject for another discuss.
Mobile operators in Nigeria got on the wrong side of the law following failure of key performance indicator (KPI), carried out by the industry watchdog.
In communicating to the telcos on their continued KPI failures, Ms. Josephine Amuwa, Director of legal and regulatory services, and Ubale Maska, Head of compliance monitoring and enforcement at NCC noted that the Commission had noted that the operators quality of services (QoS) performance in the months of January and February 2012 were below the ‘specified thresholds.’
“However, for the purpose of enforcement of the new Quality of Service Regulations, the Commission had taken these periods as grace period.” It subsequently ordered the foursome to pay the cumulative fine of N1.170 Billion for the months of March and April, 2012 on or before May 21, 20112; with a caveat that failure to comply automatically attracts addition N2.5 million daily fines.
As the arguments swung left and right, the way out of the quagmire of poor QoS offered by telcos is for them to first see themselves as ‘service providers’ rather than ‘network operators’.
Hugh Bradlow, chief technology officer of Australia’s Telstra noted that the “telecommunications industry is, at its heart, a service provider business – we just got a bit distracted for a 100 years or so by being ‘network operators’ because we had this large asset that gave us control over services.
So at the heart of the operators have always being – profit – rather than service or so many Nigerians see them.
Profit drives the ‘networks’ to load their system, roll out services even when they are aware of poor QoS as a result of over-capacity utilization leading to network congestions.
Bradlow believes that with the emerging telecom ecosystem occasioned by competing new technologies, telcos should instead “focus on delivering a holistic customer experience that empowers the consumer and business and allow them to get the most out of their services – fixed as well as mobile.”
He spoke at the GSMA Mobile Asia Expo 2012 last week and noted that Telstra is “working on a wide range of partnerships with all sorts of players in the industry, ranging from our large traditional vendors, to new startups to the so-called over-the-top players. We are doing this to ensure that we can deliver the best possible user experience to our customers.”
Perhaps, as often cited by critics, it would do Nigerian operators a world of good if they re-invent their business module to fit into the peculiar operating environment rather than the one-fit-all approach seem to be adopted in a challenging terrain as Nigeria.
It would do them better to present themselves as one-partner-with-Nigeria, rather than businesses that repatriate capital out the Nigerian economy.
The NCC appears to be in a no-win-situation – it would swim or sink with the operators’ overbearing tendencies rather than revert to the pre-GSM Nitel monopoly days. The operators seem aware of the fact that Nigeria has no fall-back backbone; hence they would remain its ‘beautiful bride’.
Franco Bernabe, GSMA chairman is already predicting more growth by 2015 that would see 9.1 billion mobile connections, 4.6 billion subscribers, 3.2 billion mobile broadband connections and 350 million LTE connections, generating $1.9 trillion and providing close to 10 million jobs.
To achieve this goal, Bernabe noted there was need for more investments, condoned by a healthy competitive and fair regulatory environment.
General News
Uche Uzoebo, SANEF CEO Makes Case for More Financial Inclusion Strategies Targeting Women
Leveraging digital infrastructure is key to accelerating financial inclusion, especially through a multi-stakeholder approach involving governments, fintechs, telecoms, regulators and even the customers.
According to the World Bank report, a significant portion of the global adult population remains unbanked.
Specifically, 27% of adults globally are considered unbanked, and an additional 50% are underbanked, defined as lacking a credit card, , according to Lucidity Insights.
By investing in awareness, robust digital ID systems, interoperable payment rails, and inclusive policy frameworks, stakeholders can expand access to financial services, particularly in underserved regions, and reduce the global unbanked population significantly.
Stakeholders who gathered at the Regtech Conference 2025 discussed these strategies and more, especially facilitating cross-border payments and investment opportunities across Africa.
The event featured a thought-provoking panel discussion moderated by Uche Uzoebo, the Chief Executive Officer (CEO) of Shared Agent Network Expansion Facilities (SANEF) Limited.
The panel discussion themed, “From Borders to Bridges: Leveraging Digital Infrastructure to Drive Financial Inclusion through a Multi-Stakeholder Approach”, brought together diverse voices across banking, fintech, policy, and government to explore how digital infrastructure can be annexed to drive financial inclusion.
Uzoebo highlighted how women often face unique challenges in accessing financial services coupled with limited digital literacy and cultural barriers.
She engaged the panelists to discuss targeted interventions aimed at promoting gender inclusivity in the financial sector and effective financial education programs that empower individuals to utilize digital financial services.
Jacqueline Mpare, Head of Agency Banking, Ecobank Group, highlighted how her organization had established a women-focused initiative to provide support to businesses targeted at women and those with women as part of the leadership by providing them with access to finance and non-financial support.
Isa Aliyushata, Regional Advisor, Africa, Corum Group Limited, stressed the need to inculcate financial literacy into the education curriculum to ensure everyone is exposed to the knowledge of financial literacy from a young age.
The panelists include Ajibade Laolu-Adewale, Chief Partnership & Ecosystems Officer, Wema Bank; Gerald Munyaradzi Nyakwawa, Head of Digital Channels, MoneyMart Finance (Private) Limited, Zimbabwe; Dr. Henry Clarke Kisembo, Group Global Lead and Executive Chairman, Development Associates Link International (DALI); Jacqueline Mpare, Head of Agency Banking, Ecobank Group; Jean Jacques Kajuga, Chief Operations Officer, RSwitch Rwanda; and Isa Aliyushata, Regional Advisor, Africa, Corum Group Limited.
The panelists emphasized collaboration, leading by example, speed and legislative alignment, a unified infrastructure payment system, and collaboration between national and regional switchers to allow a low-cost cross-border payment as key to ensuring financial inclusion.
Meanwhile, her organization, Shared Agency Network Expansion Facilities (SANEF), was honored with the title of 2025 Financial Literacy Champion at the RegTech Awards. This prestigious recognition highlights SANEF’s steadfast commitment to promoting financial literacy and enhancing financial inclusion across Nigeria. Through strategic partnerships, the expansion of agent networks nationwide, and impactful educational programs, SANEF continues to equip millions with the knowledge and tools to make informed financial decisions.
General News
Hydrogen, Lagos State Touch Thousands of Business Owners with “Healthy Heart, Healthy Business” Outreach
As part of its continued effort to support the growth and sustainability of Nigerian enterprises, Hydrogen Payment Services Company Limited joined forces with Ikeja Local Government Area and the Office of the Medical Officer of Health to deliver the impactful “Healthy Heart, Healthy Business” outreach on Wednesday, May 28, 2025, at the Ikeja Local Government Secretariat.
The initiative successfully engaged a wide range of business owners through a combination of in-person participation and extensive digital awareness campaigns.
Participants benefited from a comprehensive range of free medical screenings, including blood pressure checks, ECGs, malaria and typhoid testing, urinalysis, packed cell volume (PCV), blood sugar monitoring, and more, highlighting the critical connection between good health and business longevity.
Kemi Okusanya, CEO of Hydrogen, commented on the initiative, affirming Hydrogen’s passion for the growth of businesses.
“At Hydrogen, we are deeply committed to the success of Nigerian businesses. As a payment solutions provider, we recognise that healthy entrepreneurs build stronger, more resilient enterprises. This outreach exemplifies our belief in supporting entrepreneurs beyond just payments.”
Demonstrating this responsibility, Hydrogen donated Sphygmomanometers and Glucometers to indigent and high-risk attendees unable to afford this essential health monitoring devices, empowering them to manage their health beyond the outreach.
Public-private partnerships (PPPs) have become increasingly important in driving sustainable development across various sectors.
By leveraging the unique strengths of both government institutions and private enterprises, PPPs enable more efficient delivery of services, innovation, and expanded reach. These collaborations foster shared responsibility and resource pooling, making it possible to tackle complex challenges that neither sector could effectively address alone.
Dr. Tawak O.F., Medical Officer of Health for Ikeja, spoke on this, saying, “This partnership with Hydrogen Payment Services Company Limited exemplifies the power of effective public-private collaboration in reaching the heart of our business community.”
“Entrepreneurs often overlook their health while striving for success, but initiatives like this remind us all that good health is an essential part of wealth. We commend Hydrogen for their commitment to not just powering payments, but also powering healthier, more resilient businesses through impactful community engagement,” She added.
Mary, one of the beneficiaries and a merchant in ‘Computer Village’, expressed her gratitude, saying that, “Most of us don’t think about regular hospital checkups. Mainly, because the cost is too high and some things now are not covered by insurance. Today, Hydrogen and Lagos State have brought doctors for free to our doorstep, and we are very grateful.”
Hydrogen’s full team presence at the event reaffirmed the company’s dedication to forging genuine relationships and standing firmly with the business communities it serves.
General News
Tripoint Travels Hosts Pre-GEC Brunch for Nigerian Delegates Ahead of Global Entrepreneurship Congress 2025
In a vibrant celebration of national pride, global relevance, and entrepreneurial drive, Tripoint Travels, the official logistics partner of GEN Nigeria hosted an exclusive pre-congress brunch for Nigerian delegates attending the upcoming Global Entrepreneurship Congress (GEC) 2025.
Held at Tripoint’s Lagos headquarters, the event brought together top entrepreneurs, investors, ecosystem leaders, and government officials, including Dr. Peter Bamkole, Deputy Vice Chancellor, Pan Atlantic University; Dr. Olawale Anifowose, Managing Director of the Global Entrepreneurship Congress Nigeria (GEN Nigeria); Dr. Babangida Ruma from The Katsina State Enterprise Development Agency (KASEDA), Mrs. Uche Uzoebo, CEO of the Shared Agent Network Expansion Facilities (SANEF) Limited; Actor and influencer Mr. Umar Gombe; along with other distinguished guests and representatives from various government bodies, all in anticipation of their journey to Indianapolis, Indiana this June.
The Global Entrepreneurship Congress (GEC), Organized annually by the Global Entrepreneurship Network (GEN), the GEC brings together more than 5,000 participants from over 200 countries, including Entrepreneurs, Investors, Policymakers, Researchers, & Support organizations to build stronger entrepreneurial ecosystems worldwide. Since its inception in 2009, the GEC has become a cornerstone of international collaboration and entrepreneurial innovation.
This year’s GEC, hosted in partnership with the Indiana Economic Development Corporation (IEDC), marks the Congress’ return to the United States after 16 years. Held in Indianapolis from June 2–5, 2025, the event aims to spotlight Indiana’s pro-growth business climate while strengthening global ties that promote sustainable economic development and innovation.
The brunch allowed the delegation to connect in an intimate and engaging setting, sharing expectations, ideas, and goals ahead of one of the most impactful convening in the global entrepreneurship calendar. Designed to build camaraderie, align visions, and foster a sense of shared identity, the event emphasized the importance of collaboration as Nigerian representatives prepare to take the global stage.
“The Global Entrepreneurship Congress is not just a conference, it’s a platform that is deliberate about global innovation meeting local action, said Mrs. Shuhda Muhammed, Founder of Tripoint Travels. We wanted to set the tone for our delegates, to ensure that they feel connected to this year’s theme – The Bold Change the World, as well as foster the necessary collaborations to make that happen at the local and global stage.. As a company rooted in both logistics and empowerment, we are proud to play a role in making their journey seamless and meaningful.”
Speaking at the event, Dr. Olawale Anifowose, Managing Director of the Global Entrepreneurship Network Nigeria (GEN Nigeria), emphasized the significance of the Global Entrepreneurship Congress (GEC) as both a meeting point and a growth platform, where Nigerian entrepreneurs engage with global ecosystems to connect, learn, and thrive. He noted that Nigeria’s presence at the GEC is not just symbolic but essential, reflecting the country’s growing influence in the global entrepreneurial landscape. Dr. Anifowose also commended Tripoint Travels for their pivotal role as a trusted partner in mobilizing Nigeria’s brightest talent and making the journey to GEC 2025 a reality.
GEN Nigeria has emerged as a critical force in supporting entrepreneurship at the grassroots and policy level, and with a Partner as Tripoint Travels, its expansive network and initiatives, continues to actively shape the country’s innovation landscape, championing inclusive growth, and equipping thousands of Entrepreneurs with the tools, exposure, and networks needed to succeed in both local and international markets.
With delegates selected for their contributions to Ecosystem building and Entrepreneurship, Nigeria’s representation at The GEC 2025 would reflect the country’s diversity, resilience, entrepreneurship spirit and creative potential. The presence of Founders and Innovators like Mr Rotimi Awofisibe – MD, VFD bank, one of the officially invited participants, is testament to Nigeria’s growing influence in the Global Entrepreneurship arena.
“We’re proud to be a longstanding partner of GEN Nigeria, supporting the Entrepreneurs shaping Nigeria’s future. Attending the Global Entrepreneurship Congress (GEC) is about learning, contributing, and returning with a renewed, broader vision. It’s through committed partnerships like ours that such visions become reality,” said Mrs. Muhammed.
More than just a travel management company, Tripoint Travels is a trusted enabler of dreams, mobility, and opportunity. As GEN Nigeria’s official travel partner for GEC 2025, Tripoint is overseeing every aspect of the delegation’s journey, from visa coordination and flight logistics to accommodation and ground transportation, ensuring a seamless and empowering experience.
Tripoint Travels also extends its commitment to ecosystem development through Tripoint Academy, its nonprofit arm that supports early-stage entrepreneurs with training, mentoring, and access to local and global opportunities. Tripoint’s partnership with GEN Nigeria reflects its broader mission: to use travel as a tool for empowerment, education, and national development.
“Every single ticket we issue is a bridge, a bridge between where someone is now, and where they’re meant to be,” added Mrs. Muhammed. “We don’t just book travel. We open up the world for Nigerian entrepreneurs.”
The highlight of the Pre-Congress brunch was the piece of art done by all the delegates present at the event. The interactive art was introduced as an inclusive way to showcase the multiculturalism and pivotal position of the Nigerian business mind, and so the essence of the Nigerian delegation materialised through the painting. The art work will be exhibited and gifted at a special event during the Congress.
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