Telecom
Tizeti Roars with NeXTGEN Technologies for Affordable Unlimited Internet in Africa
How Tizeti is solving problem of affordable unlimited internet in Africa
Kendall Ananyi, CEO of Tizeti
In today’s digital ecosystem, telecommunication has become the foundation for businesses, governments, communities, and families to seamlessly connect and share information.
Unfortunately, access to the internet is still patchy across the African continent. Only 43% of Africa is on the internet, which is approximately 590 million of the population of 1.37 Billion.
Nevertheless, the last decade has seen great strides in improving telecommunications in the region.
Nigeria in particular is one of Africa’s largest telecom markets, benefiting from being the second largest economy on the continent.
Today, the country with population of 211.4 million has the highest number of users at 154 million and 73% internet penetration, according to Internet World Stats, December 2020
One company really positioned to disrupt this market is Tizeti launched7 years ago. Yes. Tizeti came on stream at the time many Internet Service Providers (ISPs) are dead or dying.
The ISP and has discreetly leveraged the large wireless capacity available with Wi-fi and plummeting cost of solar panels to create a low CAPEX/OPEX network of owned & operated towers to offer disruptive, customer-friendly pricing for unlimited internet service right across Africa.
Tizeti NeXTGEN
The maiden Tizeti NeXTGEN conference held in Lagos last week; from start to end every minute spent was gained. We learned a lot of things the company has engaged in to address the perennial issue of Internet as fundamental human right; Openess, Accessibility, Multi-stakeholder engagements/participation and Cross-cutting indicators that underpin the evolution, growth and development of Internet in West Africa in line with the 38th UNESCO General Conference of November 2015 endorsed Universality of the internet dubbed ROAM-X.
The conference was like salt to a chef as Tizeti, a fast-growing wireless Internet service provider in West Africa, demonstrated intent to widen the broadband envelope with more robust internet plans, expanding coverage, especially in Nigeria and Ghana
Truly, anybody can provide data capped Internet, but providing unlimited internet is difficult, and then doing it in an affordable way that’s 30 to 50% cheaper than data capped plans is difficult. This is where Tizeti’s wizardry comes to play.
The company also cares about the environment; “climate change is real and that informed part of our operations with the solar power towers”, said Kendall Ananyi, the CEO of Tizeti. “And the good thing is when we are operating our towers we’re shifting away from the main industry, which has basically focused on colocation in the last couple of years, even though there is a telecom infrastructure deficit in Africa”.
Now, the team have figured out how to achieve this with their proprietary technology that allows them to do it with low CAPEX.
Interestingly, Kendall and his team are doing this with the four consumer-focused brands, namely; Wifi.com.ng, that focuses on the mid-market, small businesses, and residential customers, at the bottom end of the market. They have partnership with Facebook Express Wifi that provides very low cost internet data plans and also provides additional income for the retailers.
Tizeti also has Voice product, which is actually three things in one; it’s an app that gives you unlimited calls, it’s a platform for managing the calls, and it also has a set of APIs for developers to extend the features.
In 2019, Tizeti expanded into Ghana, with Ghanawifi.com, and in six months, “if you Google unlimited internet in Ghana, Ghanawifi is at the top of the Google rank”. Did you just wink a smile? Yeah, the guys deserve some accolades.
“The market for unlimited internet is huge. Just in Nigeria alone, which is the most populated country in Africa, you have two states that are both 10 million in population and about six states where you have 6 to 10 million, and we’re just only in four states, and the population has grown”, Kendall said.
In the last one year, population has grown 2.6%, mobile phone usage has grown 10%, but the internet usage due to the pandemic and the new normal, has grown 22%.
Tizeti’s journey
The company was launched formally to the public in 2014, as Wifi.com.ng. The team bootstrapped with no capital investment or any investors and got to $1 million revenue rate and had about 5000 customers, and then went through Y Combinator; the prestigious accelerator that funded companies like Paystack and Flutterwave. “We then, on the back of the Y Combinator demo day raised a seed round of $2.1 million, which was the largest announced seed round at that time”, Kendall recalled as this marked a big turn-around for Tizeti.
Later that year Express Wifi was launched to target the bottom of the market, which makes sense because as a ‘sachet economy’, you can’t build a large business in Africa by serving only the mid-market. The next year with the seed round, Tizeti’s revenue tripled, before the team consulted and then raised a Series A of $3 million bringing total raised to $5.1 million.
They also grew from 5000 users to 200,000 registered users in a year.
And in the next year, because they’re expanding so much the team secured LTE spectrum and launched the ever super LTE network in multiple States (in Nigeria) and then moved on to set up Ghanawifi. That year, the user base grew to 1.8 million users, and by this year (2021) they have reached 2 million users.
The amazing thing here at they’ve done this with a 100% Nigerian staff; “there is no expatriate in Tizeti”, the CEO said confidently.
Tizeti’s Metrics
Tizeti’s metrics speak for itself; they have 10,000 voice lines, 2 million users. And just last week, they delivered 180,000GB a day, which is 180 terabytes.
Last year, the team were clinking glasses in celebration of 100 terabytes which took them six years to get to achieve. But with the pandemic and new normal, they have almost doubled that.
To put it in perspective, 180 terabytes is a lot with four States.
Tizeti and partners
Like they say, “If you want to go far, go alone, but if you want to go farther, go together”, Tizeti’s coasts have obviously enlarged thanks to the great partnerships.
For a start, they are backed by Y Combinator and also received backing by WTI. They also backed by social capital which led the SPAC revolution in the last one year. In Ghana, Tizeti partners with CSquared to provide fiberto its towers.
“We also have integrated with payment providers; we are integrated with Paystack, we are integrated with Quickteller, Remita, and across Africa with Flutterwave. We are banked in Nigeria and Ghana with Zenith and also in Nigeria with that same brand. And we are audited in Nigeria and Ghana by PricewaterhouseCoopers (PwC)”, the CEO explained.
How Tizeti plans to expand
Tizeti plans to expand across Africa using Venture Capital model. How? So, in a bid to enable more Africans to take advantage of digital offerings in a new world defined by the Covid-19 pandemic, the company announced its partnership with a $5 million venture fund focused on African startups – ISPs – with an aim of expanding internet access across Africa.
According to Ifeanyi Okonkwo, the company’s chief operating officer, the company will leverage its proprietary OS technology, global partnerships with equipment vendors, submarine cable companies, payment providers, and Venture firms to provide the resources for these startup ISPs to accelerate the availability of unlimited internet across the continent.
Successful startups will participate in a 3-months programme with at Tizeti’s location in Nigeria or Ghana where they are expected to gain the knowledge and expertise to rapidly launch affordable internet services in their respective countries.
Recall the playbook developed for Ghana made Tizeti number one (in Google ranks), and will now expand across Africa, aggressively. Then, obviously, the company is one of the first few startups to have hit a million users a long time ago, and with that, obviously, the customer-care service has to pick up.
Kendall and his team demonstrated great understanding of the need to care and carry customers along through the deployment of next generation type of customer service – a smart, interactive voice response system.
They also introduced a different type of one time passwords to SMS Pin using voice.
One of the most intriguing sessions was Tizeti’s demo of the next generation WiFi. This is an ISP that has successfully deployed both the Wi Fi and LTE networks.
During the session participants had a glimpse of what the next generation of WiFi looks like. It was mind blowing see Tizeti demonstrate this technology.
Moving on, they also introduced two partnerships with two top FinTech startups – Aella Pay and Kudi.
So, Tizeti is expanding within Africa; and within Nigeria, they’ve been in four States and in the next quarter, they’re going to 10 States and 14 cities, taking its affordable, unlimited internet to those cities.
“We are expanding our unlimited internet plans, currently available in cities in Lagos, Ogun, Rivers and Edo States, to Abuja, Ibadan, Kaduna, Kano, Warri/Asaba, Eket/Uyo, Onitsha, Aba, Enugu, and Calabar. We are building brand-new, solar-powered, 4G-capable towers in these cities and leveraging expansive fiber-networks built by some of our partners, to enable us to roll out our low-cost broadband service, and bring millions of people online, who can now take advantage of the life-changing socio-economic opportunities that access to the Internet provides,” Kendall said. And you can sign up now at https://wifi.com.ng/presignup.
From the foregoing, for many countries in Africa, there is still a huge digital divide. Tizeti is playing a significant role in addressing this digital infrastructure deficit with innovative technology and capabilities, to improve development outcomes for millions of people, with better outcomes for employment, education, family and social life, and access to information.
When Okezie Kelechi lost his SIM card, the one he had used since his secondary school days, he didn’t think much of it.
He was shocked weeks later to find out it had been reassigned to someone else.
“I had no idea that if your SIM card has been inactive for more than three months, they will resell it,” he wrote on social media.
“They recycled my SIM card and sold it. Same number, I have had it since secondary school.”
Kelechi’s story is far from unique.
Across Nigeria, more people are waking up to the realities of what is known as SIM recycling, a process where telecommunication companies reassign inactive phone numbers to new users. While allowed under existing rules set by the Nigerian Communications Commission (NCC), the practice is now raising serious concerns over data privacy, fraud, and national security.
A regulatory gap with real-life consequences
Experts in Nigeria’s telecommunications and security sectors are increasingly warning that the NCC’s failure to establish stronger oversight of SIM recycling is endangering millions.
“Beyond the data breaches, this issue posed a big threat to national security. I have always maintained the need for a central data system in Nigeria,” said Daniel Makolo, a retired senior official of the Nigerian Immigration Service to The ICIR.
“There’s much more to this if we don’t pay attention to an appropriate central data mining system that gives us a history of each person in the country.”
Ayodele Ajayi, an engineering professor at the Federal University of Technology, Akure, explained the security risks from his own experience.
“I used to have one Airtel number, but I travelled out. Before I came back, it was reallocated to another user,” he said.
Because phone numbers are tied to Bank Verification Numbers (BVNs) and National Identity Numbers (NINs), reassigning them can expose people to identity theft and financial loss.
The NCC should find a way to notify users when their numbers are at risk of being deactivated, Ajayi urged.
He also recounted an incident he witnessed at a bank, “a woman was narrating how she used to have a particular number but lost it. Somebody saw the number and started using it.
The woman said that before she could act, the person who got the number had started using it and had connived with a bank office to almost wipe out all her savings.
“Upon arriving at the bank to check her account balance, she found out that she had only N50,000 left from about N5 million she had saved up.”
Ajayi emphasised that while recycling is a practical move for telcos to manage limited number availability, more caution is needed.
“Let people know so they can migrate their data to another line, particularly now that almost every channel we use is linked to the phone number, including our bank verification number (BVN)”, he stated.
Kelechi recalled that his number was reassigned to another user despite still being active on WhatsApp.
“I used to wonder why random Hausa boys were always messaging me and calling me baby.
He added that “when I finally visited MTN office in Nigeria, I was told the line has been sold to someone else. E pain me, I no go lie.”
Another social media user Elizabeth Kandi, @DrETKandi warning others about the hidden risks of SIM inactivity alleges that when reassigned the new user can have access to your USSD banking.
“If your Nigerian number was connected to your Nigerian bank accounts for USSD, if you didn’t use it for long, the network provider can disconnect and sell the number to someone else…but that person would be able to access your money via USSD,” Kandi wrote.
Her post underscores the growing fear that recycled numbers, still linked to sensitive services like mobile banking, can open the door to fraud and financial loss
Why do Telcos recycle SIMs?
At a virtual stakeholder meeting in April 2025, NCC Executive Vice Chairman Aminu Maida acknowledged the concern noting that with the evolving landscape, it has become necessary to address emerging challenges that could undermine consumer rights.
He further noted that the Quality-of-Service Business Rules 2024 stipulate that a prepaid line without a revenue-generating event for six months must be deactivated.
This means if a prepaid SIM card goes unused for six months (i.e., no calls, texts, or data use), it must be deactivated.
If the inactivity continues for another six months, the number may be recycled/reallocated to a new user.
In Section 28 of the NCC’s draft business it is stated that all recycled SIMs must be purged of any NIN attached to allow a new user to link their own NIN. But real-world cases suggest that in practice, many recycled numbers are not properly sanitised before reassignment.
The business case for SIM recycling
For telecom operators, recycling isn’t just a technical choice, it’s economic.
Gbenga Adebayo, chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON), explained that subscribers do not have ownership rights to SIM cards in their possession, as the telecom operators pay procurement and recurring costs for each registered subscriber.
He further explained that SIM cards are “recycled” to prevent number exhaustion while reducing the cost of generating and maintaining them.
“SIM cards are reassigned to reduce the dormant subscribers, as telcos are profit-oriented organisations,” Adebayo said.
In the exercise of its powers under Section 70 of the NCC Act (2003), the commission made provisions for the development of a new numbering plan for Nigeria. Under the provision, telcos are obligated to pay a sum that is the ‘numbering plan fees’ to maintain their allocated numbers.
Airtel Nigeria has restated its commitment to transparency, customer safety, and regulatory collaboration following recent regulatory enforcement by the Nigerian Communications Commission (NCC).
The NCC had served Airtel Nigeria a notice of sanction over some alleged SIM infractions in Kano State and consequently slammed a fine of N104 million on the telecommunications firm.
NCC had in a letter, addressed to Airtel Nigeria Chief Executive Officer, dated May 26, 2025, signed by Chizua Whyte, head, Legal and Regulatory Services, and Mohammed Dari, acting head, Compliance Monitoring and Enforcement, on behalf of Dr Aminu Maida, executive vice chairman, NCC, titled: ‘Notice of Sanction: Non-Compliance with SIM Registration Directive in Kano,’ where the infractions were spelt out.
According to NCC, Airtel infractions include unauthorised SIM registrations using 198 unapproved devices, resulting in 8,275 registrations outside the 281 verified Airtel shops; premature activation of 63 MSISDNs prior to proper SIM registration, contrary to the provisions of the Registration of Communications Subscribers Regulations 2022; failure to conduct effective eyeballing, leading to 407 fraudulent SIM registrations with multiple NINs, contrary to the provision of the Registration of Communications Subscribers Regulations 2022 and failure to provide satisfactory explanation for SIM registrations conducted between 12.00 a.m and 6.00 a.m.
On the matter, the letter revealed that there were some letter exchanges and subsequent meetings on the infractions between the telecom regulator and Airtel, starting from January 12, 2025, March 19, 2025, March 24, 2025, and March 27, 2025, respectively.
Apparently, after investigations and responses from Airtel, the NCC was not satisfied and this led to the fine of N104 million, which was to be paid within seven days from the date the letter was issued.
Specifically, NCC fined Airtel N5 million, N12 million, N81.4 million and N5 million for the infractions respectively.
Reacting, Airtel, expressed appreciation to the NCC for uncovering the infractions, describing the development as a critical opportunity to strengthen internal processes and further align with national security and regulatory expectations
“We thank the NCC for its vigilance and continued support in protecting the integrity of the telecoms ecosystem. Airtel takes these findings seriously and is already implementing corrective measures,” a spokesperson for the company said.
Only recently, Airtel Nigeria’s CEO recently announced that the company is doubling its investment in the country, focusing on network expansion, fiber-to-the-street rollout, 4G/5G deployment, customer care upgrades, and digital infrastructure security.
These investments reinforce Airtel’s long-term vision of building a resilient and forward-looking telecom network that meets the evolving needs of Nigerians.
“Our systems are constantly evolving to stay ahead of scammers and malicious actors,” the spokesperson added. “This is not just about compliance; it’s about our responsibility to the millions of Nigerians who rely on Airtel daily.”
Airtel Nigeria says it will continue to work closely with the NCC and other arms of government to ensure high standards of service and safety for all telecom users nationwide.
Kenya is celebrating its regulatory ecosystem being ranked as the most progressive in Africa. The International Telecommunications Union (ITU) has ranked the East African country first in its most recent ICT Regulatory Tracker.
ITU’s ICT Regulatory Tracker is an evidence-gathering tool for decision-makers and regulators. It demonstrates the effectiveness of regulatory systems in the age of technology.
The ITU evaluates the design of the national regulatory authority, the scope of the regulatory mandate, the obtaining regulatory environment, and the robustness of the competition framework in member countries.
Kenya received 93 points, up from 92 in 2023, and now leads the continent in best practices for ICT regulations.
Nigeria and South Africa finished second and third, with 92 and 88 points respectively. Malawi, Egypt, Rwanda, Morocco, Uganda, Burkina Faso, and Senegal complete the top 10 list.
Globally, Kenya was ranked 20th out of 194 countries covered.Italy led the rankings, with 100 points.
The regulator, Communications Authority (CA) of Kenya, said the achievement underscored Kenya’s commitment to creating a robust, technology-neutral regulatory environment that supports innovation, affordability and access.
Steve Isaboke, permanent secretary for broadcasting and telecommunications, visited CA Centre in Nairobi following the announcement on Thursday.
“The ranking is a clear testament of the excellent work that CA has done in spearheading Kenya’s digital transformation and driving digital access for all,” he said.
“After 25 years, CA’s regulatory regime has attained maturity, and gained global recognition. This ranking shows that the CA staff and leadership are executing their work diligently.”
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