News
Top Game Changers for IT Organisations, Users From 2014

Gartner its top predictions, recently, for IT organisations and IT users for 2014 and beyond combined several disruptive topics including Digital Industrial Revolution, Digital Business, Smart Machines and the Internet of Things, the analyst strongly believes these are to serve as more game changers beyond just the IT function.
Gartner Symposium/ITxpo is the world’s most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world’s leading IT research and advisory organization, and provides access to the latest solutions from key technology providers.
“Gartner’s 2013 CEO survey suggests CEOs feel that business uncertainties are declining and yet, CIOs awake each day into a world of technology uncertainty and change,” says Daryl Plummer, managing vice president and analyst, Gartner.
“The savvy CIO will get his or her CEO to recognise the change being brought about by disruptive shifts is coming at an accelerated pace and at a global level of impact.”
Presenting their findings during Gartner Symposium/ITxpo, Gartner’s top 10 predictions are broken out into four categories as follows:
Digital Industrial Revolution
IT is no longer just about the IT function. Instead, IT has become the catalyst for the next phase of innovation in personal and competitive business ecosystems.
One place where this is evident is in the beginnings of a Digital Industrial Revolution that threatens to reshape how physical goods are created using 3D printing.
By 2018, 3D printing will result in the loss of at least $100 billion per year in intellectual property globally.
At least one major western manufacturer will claim to have had intellectual property (IP) stolen for a mainstream product by thieves using 3D printers who will likely reside in those same western markets rather than in Asia by 2015.
The plummeting costs of 3D printers, scanners and 3D modeling technology, combined with improving capabilities, makes the technology for IP theft more accessible to would-be criminals. Importantly, 3D printers do not have to produce a finished good in order to enable IP theft.
The ability to make a wax mold from a scanned object, for instance, can enable the thief to produce large quantities of items that exactly replicate the original.
By 2016, 3D printing of tissues and organs (bioprinting) will cause a global debate about regulating the technology or banning it for both human and nonhuman use.
The U.S. Food and Drug Administration or comparable agency in a developed nation that is charged with evaluating all medical proposals will introduce guidelines that prohibit the bioprinting of life-saving 3D printed organs and tissues without its prior approval by end of 2015.
Bioprinting is the medical application of 3D printers to produce living tissue and organs. The day when 3D bioprinted human organs are readily available is drawing closer.
The emergence of 3D bioprinting facilities with the ability to print human organs can leave people wondering what the effect of it will be on society.
Beyond these questions, however, there is the reality of what 3D bioprinting means in helping people who need organs that are otherwise not readily available.
Digital Business
Digital business refers to business created using digital assets and/or capabilities, involving digital products, services and/or customer experiences, and/or conducted through digital channels and communities.
Gartner’s digital business predictions focus on the effect digital business will have on labor reductions, on consumer goods revenue, and on use of personal data.
While these do not cover the sum total of digital business, they do highlight critical areas of medium to long-term impact.
By 2017, more than half of consumer goods manufacturers will receive 75 percent of their consumer innovation and R&D capabilities from crowdsourced solutions.
Consumer goods companies that employ crowdsourced solutions in marketing campaigns or new product development will enjoy a 1 percent revenue boost over noncrowdsourced competitors by 2015.
Engineers, scientists, IT professionals and marketers at consumer goods companies are engaging crowds much more aggressively and with increasing frequency using digital channels to reach a larger and more anonymous pool of intellect and opinion.
Gartner sees a massive shift toward applications of crowdsourcing, enabled by technology, such as: advertising, online communities, scientific problem solving, internal new product ideas, and consumer-created products.
By 2020, the labor reduction effect of digitization will cause social unrest and a quest for new economic models in several mature economies.
A larger scale version of an “Occupy Wall Street”-type movement will begin by the end of 2014, indicating that social unrest will start to foster political debate.
Digitization is reducing labor content of services and products in an unprecedented way, thus fundamentally changing the way remuneration is allocated across labor and capital.
Long term, this makes it impossible for increasingly large groups to participate in the traditional economic system — even at lower prices — leading them to look for alternatives such as a bartering-based (sub)society, urging a return to protectionism or resurrecting initiatives like Occupy Wall Street, but on a much larger scale.
Mature economies will suffer most as they don’t have the population growth to increase autonomous demand nor powerful enough labor unions or political parties to (re-)allocate gains in what continues to be a global economy.
By 2017, 80 percent of consumers will collect, track and barter their personal data for cost savings, convenience and customization.
The number of Kickstarter-based auctions of personal data will increase by triple-digit percentages by the end of 2014.
The escalation of consumer awareness of data collection practices has set the stage for offering consumers more control over the disposition of personal data — collected both online and offline. As increasing demand and scarcity drives up the value of such data, incentives grow to entice consumers to share it voluntarily.
Meanwhile, consumer interest in self-tracking also suggests that consumers are investing more time and energy in collecting data about themselves.
They increasingly view such data as a key asset for life improvement, which is potentially consistent with the idea of trading it for value under the right circumstances.
By 2020, enterprises and governments will fail to protect 75 percent of sensitive data, and declassify and grant broad/public access to it.
By 2015, at least one more Snowden or WikiLeaks moment will occur, indicating an upward trend in corporations and governments’ acceptance that they cannot protect all sensitive information.
The amount of data stored and used by enterprises and governments is growing exponentially, such that any attempt to protect it all is unrealistic. Instead of facing an unfathomable task of protecting all data, enterprises and governments will focus on protecting only a small part of it, but protecting it well. Wider society will also gain from this approach, enabling it to establish better control over government and business, preventing abuses of power and engendering greater trust.
Smart Machines
The emergence of smart machines adds opportunity and fear as “cognizant and cognitive systems” and can enhance processes and decision making, but could also remove the need for humans in the process and decision effort.
CIOs will see this as a means of delivering greater efficiency, but will have to balance between the active human workforce and the cold efficiency of machines that can learn.
By 2024, at least 10 percent of activities potentially injurious to human life will require mandatory use of a nonoverideable “smart system.”
Economically priced cars with “automated assist” technology added as standard equipment will increase by through 2014 as an indicator of adoption.
The increasing deployment of “smart systems” capable of automatically responding to external events is increasing all the time, but there remains a deep-seated resistance to eliminating the option for human intervention.
The capability, reliability and availability of appropriate technology are not the issue. The willingness of the general population to accept initial widespread deployment and increasing removal of manual override options is the issue.
By 2020, a majority of knowledge worker career paths will be disrupted by smart machines in both positive and negative ways.
Virtual personal assistant usage in business grows more quickly in 2017 and 2018 than iPad usage did in 2010 and 2011/
Gartner forecasts that smart machines will upend a majority of knowledge workers’ career paths by 2020.
Smart machines exploit machine learning and deep-learning algorithms. They behave autonomously, adapting to their environment.
They learn from results, create their own rules and seek or request additional data to test hypotheses.
They are able to detect novel situations, often far more quickly and accurately than people. IT professionals need to recognize that smart machines can create substantial competitive advantages, as well as entirely new businesses.
By 2017, 10 percent of computers will be learning rather than processing.
In 2014, the number of speech recognition applications running on deep neural network algorithms will double.
Deep learning methods, based on deep neural networks, are currently being applied in speech recognition systems as well as some object recognition applications.
Quality of life improves when society is able to derive useful information from the copious amounts of unstructured data collecting in the Internet.
The most important implication of a learning computer is that it expands much less energy to recognize more complex patterns.
Internet of Things
The Internet of Things cements the connection between machines, people and business interactions in the modern era.
With the advent of massively connected devices, businesses, governments and people now have access to more information about themselves and their surroundings than they can actually act on.
Gartner’s prediction focuses on the opportunity to build applications and services that can use that information to create new engagement models for customers, employees and partners, and to foster a new set of business and marketing models that make the word “engagement” a truly valuable asset.
By 2020, consumer data collected from wearable devices will drive 5 percent of sales from the Global 1000.
The number of smartphone apps requesting to share consumer data will increase twofold by 2015, indicating a rise in the number of marketers or proprietors who seek access to customer profile data.
Wearable computing, or wearables, is quickly moving into mainstream society, led by the growing, multibillion dollar health and fitness markets.
Within five years, consumer wearables will become more sophisticated, capturing what the user sees, hears or even feels through biorhythmic responses.
The technical hurdles that have stalled the adoption of wearables (battery life, augmented reality, chip evolution and bandwidth) are quickly eroding; opening doors to creative minds determined to exploit this technology for commercial gain as evidenced by sizable investments in wearable technology from Samsung, Google, Apple and Microsoft.
“While some of these disruptive topics might seem as if they do not have a direct impact on the IT function, we must embrace the notion that IT is now a part of everything,” said Mr. Plummer. “As the structure of businesses and industries change, the IT systems that support them will change and so will the skills, processes and controls needed to keep them functioning. The day when 3D-printed computer architecture exists is upon us, and the days when the digital business, smart machines or the Internet of Things change what computers are may not be far off.”
Culled from: www.gartner.com
News
Nigeria Customs Deploys AI to Cover Revenue Leaks

The Nigeria Customs Service (NCS) has rolled out an artificial intelligence (AI) driven capacity-building programme to improve revenue generation and reconciliation across its operations.

The initiative, unveiled during a three-day training event in Abuja, aims to transition the agency toward data-driven administration as Nigeria seeks to boost non-oil revenue.
The adoption of AI will enable the service to better manage complex trade systems, detect anomalies and reduce revenue leakages, says Bashir Adewale Adeniyi, comptroller-general of the NCS.
AI-powered tools are already being integrated into risk management and cargo scanning systems to allow for real-time analysis of trade patterns.
The technology marks a transition from manual, reactive processes to predictive and automated decision-making, Adeniyi adds.
The programme also reflects a shift in the relationship between the NCS and the National Assembly toward a collaborative framework focused on transparency and efficiency.
The training is a strategic intervention to address persistent gaps in revenue management, says Kikelomo Adeola, deputy comptroller-general of the NCS.
AI applications, ranging from automated data analysis to predictive intelligence, will significantly enhance the integrity of public financial systems, she says.
The initiative aligns with broader efforts to modernise governance and improve compliance across revenue-generating agencies, says Bamidele Salam, chairman of the House Public Accounts Committee.
Lawmakers and fiscal authorities at the event underscored the urgency of adopting advanced technologies amid rising budgetary pressures.
This move comes as the federal government increases scrutiny over revenue leakages and audit discrepancies.
The partnership between the NCS and the legislature is critical to strengthening fiscal discipline and ensuring all revenue due to the federation is accurately captured, Adeniyi concludes.
News
Lagos Targets Vulnerable Residents in Expanded Social Register

Lagos State Government has intensified efforts to strengthen its social protection framework with a fresh push to update the state’s Single Social Register.

Babajide Sanwo-Olu, Governor, Lagos
This was contained in a press statement on the government’s Facebook page on Wednesday.
The initiative, led by the Lagos State Ministry of Economic Planning and Budget, formed the focus of a strategic engagement held on Monday with Community-Based Targeting teams, local government coordinators and field enumerators across the state’s 57 Local Government Areas and Local Council Development Areas.
The meeting, themed “Closing the Gap: Accelerating Lagos State Single Social Register Update,” took place at the Radio Lagos Multipurpose Hall in Agidingbi, Ikeja.
Officials said the exercise is aimed at improving the accuracy and reach of the register, which serves as a critical tool for planning and delivering targeted social interventions, including financial support, healthcare and education services.
Speaking at the session, Ope George, commissioner for Economic Planning and Budget, commended field workers for their commitment while urging them to scale up their efforts.
He called on participants to be “more intentional by intensifying their commitment,” reaffirming the government’s resolve to “continuously strengthen and refine the Register to reflect evolving realities.”
Also speaking, Olayinka Ojo, permanent secretary in the ministry, described the register as central to effective governance and service delivery.
She said “it remains a cornerstone for effective planning and delivery of social intervention programmes,” adding that the ongoing update is designed to “further enhance data reliability, coordination, and service delivery outcomes.”
Ojo noted that sensitisation efforts would be expanded across all councils to ensure wider inclusion of residents, stating that “the advocacy and sensitisation will scale throughout the 57 LGAs and LCDA to give more to Lagos residents.”
According to the government, the updated register is expected to expand access to social protection programmes and improve the targeting of interventions for the most vulnerable populations.
The engagement also provided a platform for stakeholders to strengthen collaboration, improve data quality and reinforce transparency in grassroots data collection.
The state government reiterated its commitment to leveraging accurate data and partnerships to drive inclusive development, reduce vulnerability and improve living standards across Lagos.
News
Study Shows 38% of Northern Women Lack Access to Financial Services

A new study by Bayero University, Kano, has found that 38 per cent of women in Northern Nigeria do not have access to financial services.

The study, carried out by the Aminu Kano Centre for Democratic Studies of the university, was supported by the Gates Foundation. It examined how social norms and behavioural factors influence financial inclusion across the 19 Northern states.
The report, titled “Understanding Influence and Behaviour in Northern Nigeria” and unveiled in Abuja on Wednesday, stated that while 52 per cent of women are financially served, only 45 per cent access formal financial services through deposit money banks, merchant banks, interest-free banks and microfinance institutions.
It stated that “38 per cent of women across the region lack access to financial services. “52 per cent of women are financially served, while 45 per cent access formal financial services through Deposit Money Banks, merchant banks, interest-free banks and microfinance institutions. An additional seven per cent utilise other formal non-bank financial products, including insurance services. ”
Speaking at the unveiling, the Director of Academic Planning at Bayero University, Prof. Yusuf Garba, who represented the Vice Chancellor, Prof. Haurna Musa said the research was designed to uncover why the region lags in financial access.
“This study, which started in 2024, aims to examine how social norms influence attitudes and behaviour of various groups across Northern Nigeria, particularly to find out why states in the region fall behind in access and use of financial services,” he said.
Garba explained that the research, conducted over 18 months, produced two volumes detailing how influence structures, trust hierarchies, gender norms, and religious considerations shape decisions around finance, health and education.
He added, “The report is structured into volumes to provide a unified explanation of how social norms, authority structure, and trust shape financial behaviour across Northern Nigeria.”
On the findings, the Principal Investigator, Prof. Ismael Zango, said the data aligns with figures from the National Bureau of Statistics, particularly on poverty and unemployment.
According to him, “unemployment in the region stands at about 37 per cent,” while “poverty levels average about 80 per cent across Northern Nigeria, with Sokoto State recording the highest rate at over 80 per cent.”
Zango stressed that addressing financial exclusion requires more than temporary interventions.
“Economic empowerment must go beyond token financial support,” he said, adding that “sustainable development requires equipping women and youths with relevant, market-driven skills.”
He cited women-led initiatives such as groundnut processing groups in Kebbi State and the Women in Agriculture programme in Kano State as practical models.
“These initiatives should be scaled up to bring more people into productive economic activities and reduce poverty,” he said.
In her remarks, the Chief Executive Officer of Enhancing Financial Inclusion and Advancement, Mrs. Foyinsolami Akinjayeju, described financial inclusion as both an ethical and economic imperative.
Akinjayeju called for stronger collaboration among stakeholders, including government, financial institutions and development partners, as well as policy reforms to address existing gaps.
“Everyone has a role to play, but commitment must come from the top,” she said.
The findings come amid growing concerns over low financial inclusion rates in Northern Nigeria, driven by poverty, unemployment, and entrenched social norms that limit women’s economic participation.
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