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Transparency Shall be our Bedrock in Telecom Regulation – Maida

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Dr. Aminu Maida, Executive Vice Chairman of the Nigerian Communications Commission (NCC), has pledged that transparency will form the bedrock of his leadership as Nigeria’s chief telecom regulator as this will enable a solid foundation in building a resilient, accountable and efficient institution.

Maida spoke during a courtesy visit to the Hon. Minister of Communications, Innovation, and Digital Economy, Dr. Bosun Tijani in Abuja recently while briefing the minister on his activities, vision, and strategy since the assumption office in October 2023.

“Transparency is key. It is by transparency that we can self-regulate even as regulators. And by so doing, we would be putting ourselves on our toes, which in the long run will drive the Commission forward to achieve our goals of operational excellence,” Maida stated.

He commended the minister for leading by example in transparency in his leadership style.

“Honourable Minister, sir, one of the principles you have shown as a leader is transparency in all your activities and I must say that it is an attribute that has the potential to bring about a transformed industry that is accountable to both the people and the industry players,” he said.

The NCC boss conveyed his appreciation, through the Minister, to President Bola Ahmed Tinubu for finding him worthy of the responsibility to lead a critical sector of the economy.

The EVC told the Minister that the visit is a crucial one which gave him the opportunity to share with the minister, his vision and priorities for the Commission. Maida also said that these priorities were in tandem with delivering on the 5-Pillars of the Strategic Plan unveiled by the Minister.

“I have been on this seat for about six weeks, and it has afforded me the privilege of a bird’s eye view to understand things better, and identify areas that we urgently need to work on. We are currently carrying out an in-depth study and critical review of issues within the industry. One of the areas we are placing priority on is Quality of Experience,” Maida told the Minister.

“At my meeting with industry leaders, we were unambiguous that quality of experience (QoE) will not be negotiable. The Commission will take compliance in this regard seriously, and a standard of what is least acceptable will be set,” the NCC CEO stated.

Maida told the Minister that another priority area for him is broadband connectivity, which he considers as the biggest enabler of the digital economy and financial inclusion. He noted that these align with the 5-pillar agenda of the Ministry.

The NCC CEO also reflected on the need to maximise the potentials of innovations in some technological evolutions such as the 5G revolution in order to create more opportunities within the industry and further boost connectivity.

He informed the Minister that a review of internal processes at the Commission is ongoing to engender efficiency and responsiveness of the Commission, including the digitization of most of our operations.

“Under my leadership, the Commission will give priorities to the improvement of our regulatory activities. With this, we hope to see more investors come into the telecommunications industry in Nigeria, with the attendant creation of vertical businesses and increased Foreign Direct Investments, revenue generation, and employment”, Maida stated.

The EVC also said that “In all these, the goal is for the Commission to achieve optimal operational excellence which underpins the success of all other priority areas that we have set in order to achieve a significant all-round growth of the telecommunications industry”.

Maida equally recalled his visit to the Digital Bridge Institute in Lagos, where he met an institution with vast potentials that would be an asset in driving a knowledge-based economy, in line with the “Knowledge Pillar” of the Strategic Plan unveiled by the minister.

“Consequently, we will be prioritizing the revamp, retooling, and redirection of the Institute towards extracting its optimum value in line with our objectives,” the EVC said.

Dr. Tijani, who warmly welcomed the NCC boss, acknowledged the importance and relevance of the telecom regulator in achieving the nation’s digital aspiration.

“The NCC is a stellar agency, and you have my respect for the work that you do. There is no future for the country without the NCC. Already, the quality you have is good; what we need to do now is to tap into this quality to bring about greater value for the country,” Tijani said.

“I want to assure you that you have the best partner in me. We will work together to achieve the goals and vision we have set,” the Minister assured the NCC CEO.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Glo Felicitates Nigerians on Christmas Celebration

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Nigeria’s technology company, Globacom, has extended warm felicitations to Nigerians on the occasion of the 2024 Christmas celebrations.

In a goodwill message released in Lagos, Globacom urged Nigerians to embrace the spirit of love and kindness during the festive season, especially in the face of prevailing economic challenges.

The company emphasized the importance of practicing the teachings of Jesus Christ, particularly the virtues of obedience to God and loving one’s neighbor as well.

“Christ taught many virtues including obedience to God and loving one’s neighbour as oneself”, the company said, adding, “Now is the apt time to practise these teachings by sharing with the needy”.

Globacom also encouraged Nigerians to extend the conviviality of Christmas beyond the festive season by fostering love, peace, and harmony, as demonstrated by God through the birth of Jesus Christ.

Assuring its customers of uninterrupted services throughout the Yuletide period and beyond, Globacom urged them to take advantage of its innovative products and services to stay connected and share the memories of the season with loved ones.


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Telecom

FG Gives Banks, Telcos Six-Month Deadline to Resolve N250Bn USSD Debt

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Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have ordered Deposit Money Banks and Mobile Network Operators to settle the long-standing N250bn USSD debt dispute before January 2, 2025.

FG Gives Banks, Telcos Six-Month Deadline to Resolve N250Bn USSD Debt

The CBN and NCC also directed banks to pay the pre-Application Programming Interfaces (API) debt before July 2, 2025.

They also ordered that post-API debts be settled before December 31, 2024.

The directive was issued in a joint cirular titled, “2nd Joint Circular of the Central Bank of Nigeria and the Nigerian Communications Commission on the Resolution of the USSD Debt Issue Between Deposit Money Banks and Mobile Network Operators.”

The circular dated December 20, 2024, was signed by Oladimeji Taiwo, acting director of the Payments System Management Department, CBN, and Chizua Whyte, head of Legal and Regulatory Services, NCC.

The regulators said, “In view of the foregoing, the CBN and the NCC hereby direct DMBs and MNOs as follows: 1. That 60 per cent of all pre-API invoices must be paid as full and final settlement.

“Payment plans (lump sum or installments) must be agreed upon between a concerned DMB and MNO by January 2, 2025. Installments must be based on equal monthly payments, with full payment due by July 2, 2025.

“DMBs must pay 85 per cent of all outstanding invoices issued after the implementation of APIs (i.e., February 2022) by December 31, 2024.

“Similarly, 85 per cent of future invoices must be liquidated within one month of service.”

According to the regulators, the transition to end-user billing will be activated only for DMBs and MNOs that comply with the payment conditions cobtained in the circular.

CBN and the NCC said they would provide further guidance on public enlightenment initiatives related to the transition.

The regulators also directed MNOs to implement the “10-seconds rule” for USSD invoicing.

This implies that any session lasting less than ten seconds will not be billable.

The regulators added, “Failure to comply with the terms outlined in this directive will attract necessary sanctions, ensuring that both DMBs and MNOs uphold their obligations.”


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Telecom

NCC Launches Initiative to Combat Fraud, Spam Messaging

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Nigerian Communications Commission (NCC) has unveiled a draft regulatory framework aimed at addressing fraud, spam, and other challenges in the Application-to-Person messaging sector.

NCC Launches Initiative to Combat Fraud, Spam Messaging

The telecom regulator made this announcement in a statement.

The proposed framework, which was introduced during a virtual Stakeholders’ Forum, is said to be a key step towards enhancing the sector’s integrity and ensuring a fair, transparent environment for all parties involved.

The draft framework, presented by Aminu Maida, executive vice chairman, NCC, who was represented by Chizua Whyte, NCC’s acting head of legal and regulatory services, seeks to regulate the A2P messaging space.

The A2P messaging, used for notifications such as bank alerts, promotional campaigns, and government updates, has become a vital communication tool in Nigeria.

However, the sector faces significant challenges, including consumer protection concerns, fraud, and data privacy issues, as well as an unequal distribution of value within the ecosystem.

“The international A2P messaging space in Nigeria faces gaps that have led to issues such as fraud, spam, and data privacy concerns. These challenges threaten the sustainable growth of this communication tool,” the NCC said.

The proposed framework aims to address these challenges by protecting consumers, promoting fair competition, and holding service providers accountable.

“This forum marks a pivotal step towards addressing these challenges. We are here to engage with all stakeholders—operators, aggregators, businesses, service providers, and consumers—to refine the framework and ensure it meets the needs of the entire ecosystem.”

The NCC stressed the importance of inclusivity and collaboration in creating an effective regulatory environment.

 

 

 

 


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