TransRoyal Plans Roll out Service in 8 Countries

The management of TransRoyal Courier in their avowed determination to take courier to the next stage and in line with its forward looking policies plans to extend its service to eight countries in Africa.
The countries include the Gambia, Ghana, Liberia, Uganda, Senegal, Cameroon, Mali and Sierra Leone.
Meanwhile, the company recently added twenty new sets of motorcycles to the already existing bogus fleet available in the service driven indigenous courier outfit.
Polly Ofido, executive director of the company said that under the owner user scheme introduced by the company, a system that allows any courier of the company ownership of the bike after paying one third of the cost of the machine. The payment period is stretched within eighteen months after which the bike becomes the courier’s.
More so, the expansion of operation to other countries Ofido said is necessitated by the fact that its major clients in the finance sector are also expanding their services in those countries.
“Our major clients are expanding into those locations and because of the quality service we offer to them, they insist we go with them but before this time, we had been planning to move into the West coast”, he revealed.
It is worthy to note also that no indigenous courier firm has achieved this feat so far. Ofido said the movement will increase the geographical spread of the company, shore up revenue and volume of business as well as open up new areas of opportunities for investment.  He said that TransRoyal is the first indigenous courier company to move into those locations.
Ofido said that TransRoyal is ready to launch services in those locations having studied the strengths and weaknesses of the indigenous courier companies in those countries and have mapped out strategies. “We are already prepared to compete with already established courier companies in those locations when we already have our markets. We have got their regulatory bodies and their requirements and we arte ready to meet with them”, the executive director said.
On the global economic recession, Ofido said the crisis is affecting the industry but that TransRoyal is trying as much as possible to retain its entire workforce hoping that the situation will get better.  He said with the few airlines in operation in the country, they use vehicles to deliver parcel to ensure that they meet the specified time of delivery. He added that sometimes their operational vehicles leave by night to be able to get to targeted location the following morning, in order to maintain their timely delivery. Ofido said even though the practice is expensive in terms of maintenance of vehicle and security, but it is still the best way for now. In the airport cities, he said the company moves by air even as he said it has also moved into state capitals and major cities nationwide from Birnin Kebbi to New Bussa, Minna to Lokoja, Bida, Katsina, Gombe among others.
TransRoyal, according to Ofido offers quality service and in most cases customers recommend people to them. He said that once a courier company offers good service that the customers of the firm will be advertising the company and recommending it to their friends. Ofido said this is how the TransRoyal clientele has grown beyond imagination.
Ofido asked courier operators to be honest in their dealings as people are entrusting their sensitive documents into their hands. He said that failure to deliver material within 24 hours would have defeated the essence of sending the message. “If it takes you 3-4 days to deliver, the image is dented. If you deliver as promised you will always have the confidence of your customers”, he said.
Ofido called for a review of the cost of registering courier companies  saying that if that is done  many people will come into the sector as he said the industry is yet to be fully exploited. Just like in the banking sector, he said that the Courier Regulatory Department should ensure that people that manage courier companies should have gotten some level of experience since there is no school that teaches courier plus at least Ordinary National Diploma (OND) qualification.