E-Financial
UBA’s LEO Sweeps across Africa, Launches in Cameroon, Zambia, CDI, Senegal, Congo
United Bank for Africa (UBA) Plc’s flagship Chat Banking personality, Leo, is set to change the face of e-banking across Key African markets following its launch in Cameroon, Zambia, Cote D’Ivoire, Senegal and Congo.
Already Leo which has been very active in Africa’s biggest market, Nigeria, has brought ease to the customers, as it has aided them with numerous transactions since the beginning of the year when it was officially launched in Lagos.
With this launch, customers and non-customers of the bank will be able to make use of their social media accounts to carry out numerous banking transactions from the comfort of their devices – mobile phones, laptops, tablets, palmtops and the likes.
The interesting thing to note is that Leo, while delivering lifestyle and quality banking through the Facebook Messenger chat platform, has come into these markets with some new and additional features.
For instance, users can derive vital information from the chatbot as he can provide the names of global personalities around key markets.
Another new feature of Leo is that when asked, he can provide the current time in any city and the weather conditions making it easy for customers and non-customers who seek to navigate between cities to do so with ease.
This, is in addition to the other key features of the artificial intelligence personality which include addressing any type of banking concerns raised by customers.
They will be able to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and airtime top up.
They will also be able to confirm cheques, pay bills; apply for loans, freeze accounts, request for mini statements, amongst other things.
Customers can easily lodge their complaints through the platform and can also view complaint tickets.
It is important to note that UBA remains the first financial institution in Africa has come up with this manner of solution to simplify the way customers transact. Something that has become necessary in today’s fast-paced world with demands for quick-time transactions and response.
Mr. Kennedy Uzoka, group managing director, UBA, said that the launch of Leo is part of initiatives aimed at putting the bank’s customers first with UBA continuously developing strategies aimed at easing transactions for the bank’s numerous users, while ensuring utmost safety of their transactions.
Mr. Uzoka said, “The formulation of this product, is consistent with the bank’s customer 1st philosophy, where we are doing things not the way we like, but focusing on what the customers want, where they want it, and in the exact platform they want it.’
“At UBA, we have been working with technology giants that have the global capacity to ensure not only seamless but also effortless banking for millions of our customers across Africa. We at UBA, have collaborated with Facebook to come up with this innovation that is capable of revolutionising the way banking is done in Africa,” he said.
Uzoka who noted that Leo will in the nearest future, show up on other social platforms, added that all it takes to enjoy the services is simply to have a Facebook account.
Also speaking at the launch of Leo, , Mr. Austine Abolusoro, group head of Online Banking at UBA reiterated that Leo is not just a chat machine, but an artificial intelligence personality meant to address any type of banking concerns raised by customers.
“Leo is ready and waiting to help with most transactions and to deliver any form of banking services. Leo is operating a lifestyle banking platform on facebook messenger to assist with your transactions while chatting with your friends and business partners. The security with this platform is that for every transaction, an OTP (One Time Password) is generated to the phone number that is registered on your account.”
UBA was incorporated in Nigeria as a limited liability company after taking over the assets of the British and French Bank Limited who had been operating in Nigeria since 1949.
The United Bank for Africa (UBA) Plc merged with Standard Trust Bank in 2005 and from a single country operation founded in 1949 in Nigeria – Africa’s largest economy – UBA has become one of the leading providers of banking and other financial services on the African continent.
The Bank provides services to over 14 million customers globally, through one of the most diverse service channels in sub-Saharan Africa, with over 1,000 branches and customer touch points and robust online and mobile banking platforms.
UBA was the first Nigerian bank to make an Initial Public Offering, following its listing on the NSE in1970. It was also the first Nigerian bank to issue Global Depository Receipts.
The shares of UBA are publicly traded on the Nigerian Stock Exchange and the Bank has a well-diversified shareholder base, which includes foreign and local institutional investors.
E-Financial
Popoola, NGX Group CEO Advocates Pan-African Market
Temi Popoola, Group CEO, Nigerian Exchange Group Plc (NGX Group) reiterated the transformative potential of Africa’s capital markets at the launch of the Ethiopian Securities Exchange (ESX).
Speaking at the event, according to a statement from NGX. Popoola emphasised the need for stronger regional collaboration, government-private sector synergy, and innovative market solutions to unlock the continent’s economic potential.
NGX Group’s strategic investment in ESX underscores its leadership in advancing Africa’s capital market infrastructure. “The launch of ESX represents a pivotal moment for Ethiopia and the broader African financial landscape,” Popoola stated.
“ESX will serve as a crucial mechanism for capital formation and market liquidity, driving sustainable economic growth.”
Expounding on NGX Group’s investment rationale, Popoola highlighted Ethiopia’s immense market potential and the shared vision of fostering economic growth through innovation. “Our partnership transcends traditional investment parameters,” he explained.
“It is about ensuring that ESX evolves into a key player in Africa’s financial ecosystem, enabling cross-border investments and setting benchmarks for market development.”
Popoola also drew parallels with global success stories like India, which has leveraged its capital markets to achieve significant economic transformation. He emphasized the importance of responsible market opening to attract local and continental capital. “By following this path, Ethiopia can become a financial hub in Africa,” he remarked.
Prime Minister Abiy Ahmed lauded the launch of ESX as a transformative milestone in the country’s journey toward economic modernization.
“Today, we have officially rung the bell to launch the Ethiopian Securities Exchange, our nation’s first stock exchange,” the Prime Minister announced on X. “This is a call to global investors: Ethiopia offers immense potential, a fast-growing economy, and a clear trajectory toward shared prosperity.”
Tilahun Esmael Kassahun, CEO of the Ethiopian Securities Exchange, expressed confidence in the partnership with NGX Group. “We are pleased to welcome NGX Group as a strategic partner, building upon the existing support we continue to receive from them,” he said. Kassahun also emphasized the value of NGX Group’s expertise in shaping ESX’s growth and success.
Drawing from NGX Group’s six decades of experience, Popoola shared insights on diversifying financial instruments and expanding access to investment opportunities. “With the right mix of innovation, policy support, and regional collaboration, Ethiopia’s capital market can play a transformative role in driving economic development and establish itself as a leader in Africa’s financial ecosystem,” he concluded.
With the ESX poised to redefine Ethiopia’s financial landscape, NGX Group’s involvement highlights the critical role of partnerships and shared expertise in advancing Africa’s economic narrative.
E-Financial
eNaira Makes Appreciable Impact with 57% Rise in Value
Value of eNaira, the digital currency of the Central Bank of Nigeria, CBN rose by 78.8 percent year-on-year (YoY) to N18.32 billion in the first ten months of 2024 (Q3’24) from N11.66 billion in the corresponding period of 2023.
Analysis of data from the Central Bank of Nigeria (CBN), Monthly Economic reports for the review period showed that the value of eNaira was stable in Q1’24 at N13.98 billion in 2024 from the previous quarter Q4’23.
The value grew by 31 percent YoY to N18.38 billion in Q2’24 but fell by 0.16 percent to N18.35 billion in Q3’24.
However, Month-on-Month, MoM, the value of eNaira fell by 0.16 percent to N18.32 billion in October.
Introduced by the Central Bank of Nigeria, CBN in October 2021 the eNaira is the digital form of the Naira and used just like the paper money (cash). The eNaira wallet is a digital storage that holds the eNaira. The eNaira wallet is required to access, hold and use eNaira.
According to the CBN, the eNaira was designed to deepen financial inclusion by bringing more people into the financial space, support a resilient payment ecosystem, reduce the cost of processing cash, enable welfare intervention to citizens, increase transparency in revenue and tax collections, facilitate Diaspora remittances, reduce the cost of financial transactions and improve the efficiency of payments.
Recently, the Governor of CBN, Olayemi Cardoso revealed the apex bank’s Payment System Vision 2025 disclosed that a comprehensive review of the eNaira implementation would be made to enable broad and positive economic impact.
Speaking at the 59th Annual Bankers Dinner of the Chartered Institute of Bankers of Nigeria, CIBN, Cardoso said, “To further enhance confidence in the payment system, our Payment System Vision 2025 initiative will drive initiatives to encourage quick and affordable cross border payment, a critical step toward unlocking trade , investment and economic growth. “Additionally, the eNaira, our CBDC, holds significant growth potential.
“We will therefore undertake a comprehensive review of its implementation to optimize broad and positive economic impact.”
E-Financial
CBN Fines 9 Banks N1.3Bn over Cash Scarcity @ ATMs
Central Bank of Nigeria (CBN) has sanctioned nine deposit money banks (DMBs) for failing to ensure cash availability via automated teller machines (ATMs) during the festive season.
The banks have been fined a total of N1.35 billion for their non-compliance.
Each of the banks received a fine of N150 million.
The affected banks are Fidelity Bank, First Bank, Keystone Bank, Union Bank, and Globus Bank.
Others include Providus Bank, Zenith Bank, United Bank for Africa (UBA), and Sterling Bank.
A press release issued on Tuesday by Mrs Hakama Sidi Ali, acting director of Corporate Communications at the CBN, said, “In a clear message of zero tolerance for cash flow disruptions, the Central Bank of Nigeria has sanctioned Deposit Money Banks for failing to make Naira notes available through automated teller machines, during the yuletide season.
“Each bank was fined N150m for non-compliance, in line with the CBN’s cash distribution guidelines, following spot checks on their branches. The enforcement action follows repeated warnings from the CBN to financial institutions to guarantee seamless cash availability, particularly during periods of high demand.
“The affected banks include Fidelity Bank Plc, First Bank Plc, Keystone Bank Plc, Union Bank Plc, Globus Bank Plc, Providus Bank Plc, Zenith Bank Plc, United Bank for Africa Plc, and Sterling Bank Plc.”
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