United Kingdom’s communications regulator, Ofcom, has opened an investigation into Telegram over concerns relating to the spread of child sexual abuse material on the platform.
Ofcom said it had reviewed available evidence and would assess whether Telegram has failed, or is failing, to meet its legal obligations on illegal content under the Online Safety Act 2023.
The regulator noted that the law requires online platforms to minimise risks associated with illegal content and take swift action when such material is identified. It added that companies must demonstrate compliance with these responsibilities or face enforcement measures.
The investigation comes amid growing scrutiny of online platforms operating in the UK, as authorities push for stronger protections for children in digital spaces.
In response, Telegram denied the allegations, stating it “categorically” rejects the claims. The company said it has, since 2018, “virtually eliminated” the public spread of such material through the use of detection algorithms.
Telegram also expressed concern over the probe, suggesting it could be part of broader pressure on platforms that prioritise privacy and freedom of expression.
Ofcom has also launched separate investigations into Teen Chat and Chat Avenue, saying it is not satisfied that both platforms are doing enough to protect children from grooming risks.
Ms Suzanne Cater, Ofcom’s Director of Enforcement, said firms must strengthen safeguards or face serious consequences under the law.
“These firms must do more to protect children, or face serious consequences under the Online Safety Act,” she said.
The probe comes as the government of Keir Starmer intensifies efforts to enforce stricter online safety standards, particularly for younger users.
Nigeria CommunicationsWeek reports that Telegram has faced similar regulatory action in other jurisdictions. In February, Australia’s online safety regulator fined the company over delays in responding to inquiries regarding measures against child abuse and extremist content.
The Online Safety Act 2023 is widely regarded as one of the most stringent internet safety frameworks globally, placing direct responsibility on digital platforms to address illegal and harmful content or risk sanctions.
