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Undersea Cable Cuts: NCC Announces Data, Voice Services Disruption Along African West Coast

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A combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast, have negatively impacted data and fixed telecom services in several countries of West Africa, including Nigeria, Ghana, Senegal, Cote de Ivoire, among others.

The cuts occurred somewhere in Cote de’Ivoire and Senegal, with an attendant disruption in Portugal.

Cable companies – West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime. 

Similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), Asia-Africa-Europe 1 (AAE1), are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes.

In Nigeria and other West African countries, Internet access and speed have experienced disruptions in the networks of service providers in the affected countries.

Operators of these cables have commenced repairs already, and services are gradually being restored.

They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time.

It is important to bring this information to the knowledge of corporate and individual consumers on these services.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

NCC Dismisses Rumours of Telecom Tariff Hike in January

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Nigerian Communications Commission (NCC) has dismissed claims of a telecommunications tariff hike allegedly set to take effect in January 2025.

NCC Dismisses Rumours of Telecom Tariff Hike in January

The Commission described the reports as false and unfounded, urging subscribers to disregard the misinformation.

A senior NCC official, emphasised that the regulatory body operates under a transparent framework guided by the Nigerian Communications Act, according to Punch Newspaper.

According to the official, this framework requires stakeholder consultations and strict adherence to due process before any tariff adjustments are approved.

“These rumours are baseless and misleading. The NCC is committed to protecting consumers and ensuring that any potential tariff changes are communicated clearly and transparently,” the official stated.

“Subscribers can rest assured that no tariff increase has been approved,” he added.

The NCC also appealed to journalists and industry stakeholders to verify information before publication, stressing the importance of accurate reporting to avoid unnecessary public panic.

Reiterating its commitment to consumer interests and the stability of the telecommunications industry, the Commission assured Nigerians that updates on tariffs or related matters would always be communicated through official channels.

The Association of Telephone, Cable TV, and Internet Subscribers of Nigeria (ATCIS) also addressed the rumours.

Speaking in Lagos, Mr Sina Bilesanmi, national president, ATCIS, stated that the association sought clarification directly from the NCC on December 24, 2024.

“The NCC confirmed there is no truth to claims of call charges increasing to N15.40 per minute from N11, SMS charges rising to N5.60, or 1GB of data costing N1,400 instead of N1,000.

“Any changes in tariffs, if necessary, will follow due process and involve input from all stakeholders, including ATCIS. There is no cause for alarm,” Bilesanmi said.

Both the NCC and ATCIS emphasised their commitment to consumer protection and urged subscribers to rely on verified information from credible sources.

 


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UnoTelos and Niral Networks Forge Strategic Partnership to Revolutionize Connectivity in Africa

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UnoTelos, a leading telecommunications innovator in Nigeria, has announced a groundbreaking strategic partnership with Niral Networks, an advanced Private 5G and EDGE AI computing solutions provider from India.

This collaboration marks a significant milestone in addressing connectivity challenges and driving digital transformation across Africa.

Transformative Connectivity Solutions

The partnership between UnoTelos and Niral Networks emerges from a shared vision to overcome critical network infrastructure limitations that have traditionally hindered technological progress in the region. By combining UnoTelos’ deep understanding of the African market with Niral Networks’ cutting-edge NiralOS 5G Core and Edge AI technology, the collaboration aims to deliver secure, low-latency, and scalable connectivity solutions.

“This partnership is more than a technological alliance—it’s about empowerment,” said Jude Egbokwu, Founder & CEO of UnoTelos. “We are not just solving connectivity problems; we’re creating opportunities for businesses to innovate, grow, and compete on a global stage.”

“Our collaboration with UnoTelos represents a pivotal moment in the digital transformation journey across Africa. By integrating Niral Networks’ advanced Private 5G and Edge AI technologies with UnoTelos’ profound system integration capabilities and market insights, we are not just deploying telecom infrastructure—we are engineering ecosystems for innovation. This partnership is strategically designed to address the continent’s most critical connectivity challenges, enabling industries from mining to oil & gas to leapfrog technological barriers and compete on a global scale,” said Abhijit Chaudhary, Founder & CEO of Niral Networks.

Strategic Focus and Initial Deployments

The initial partnership will concentrate on pilot projects across key strategic sectors, including:

  • Mining
  • Oil and Gas
  • Manufacturing
  • Shipping & Ports
  • Aviation & Airports
  • Logistics & Warehousing

The modular design of NiralOS Private 5G and Edge provides the flexibility to customize solutions that meet the unique requirements of each industry, ensuring efficient and targeted deployment.

Technological Innovation and Market Differentiation

By leveraging NiralOS Private 5G and Edge, UnoTelos is positioning itself at the forefront of telecommunications innovation. The partnership enables enterprises in Nigeria to access advanced connectivity solutions that were previously unavailable or prohibitively expensive.

Key technological advantages include:

  • Secure and reliable private network infrastructure
  • Low-latency communication
  • Scalable edge computing capabilities
  • Tailored solutions for specific industry needs

Economic and Developmental Impact

The partnership is expected to catalyse digital transformation across multiple sectors. Potential applications include smart factory solutions, enhanced remote operations, and sophisticated IoT-enabled systems that can dramatically improve operational efficiency and competitiveness.

Future Outlook

Looking ahead, UnoTelos and Niral Networks envision expanding their collaboration, with plans to:

  • Increase deployment scope
  • Develop more advanced connectivity solutions
  • Support the development of Private 5G & EDGE infrastructure
  • Advance critical sectors like telemedicine and autonomous systems

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Starlink to Hike Internet Tariff in Nigeria from January

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Since Friday, December 27, 2024, when Starlink, Elon Musk’s satellite internet service, announced an increase in its monthly subscription prices across Nigeria, effective immediately for new customers and starting January 27, 2025, for existing users, the industry regulator, Nigerian Communications Commission (NCC), is yet to react officially.

In an email to its subscribers on Friday, the company stated that the price adjustments are necessary to enhance its network infrastructure and maintain the delivery of high-quality internet service across the country.

The new pricing structure is as follows: Standard (Residential) ₦75,000, Mobile – Regional (Roam Unlimited) ₦167,000, and Mobile – Global (Global Roam) ₦717,000.

“These changes reflect our commitment to investing in the infrastructure needed to support and improve your experience with Starlink,” the company said.

 


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