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Useful Advice on How to Succeed with Mobile Solutions

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Mikael Nilebacke is Managing Director and co-founder of Erisma Technologies
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Mobile solutions have a huge potential to drastically increase the efficiency of field workers and save big money for companies in a range of industries.

However, the implementation of mobile solutions is filled with pitfalls.

Industry veteran Mikael Nilebacke, managing director of Erisma Technologies, gives his best advice on how to succeed.

 Mobile solutions, i.e. software for PDAs and smartphones, have an enormous potential to improve efficiency and save big money for companies that today rely on time-consuming paper-based solutions.

Industries such as fire safety, security, electrical, telecom, data, energy, power, construction, logistics, and heating/ventilation/cooling, have much to gain by adapting modern mobile business solutions for their work forces.

However, the transition from paper-based/manual/traditional solutions to advanced mobile solutions is filled with pitfalls.

Many things can go wrong that can leave you with an inadequate, or in worst case, non-functioning solution.

Mobile business solution expert Nilebacke of Erisma Technologies with more than 15 years of industry experience, shares his top ten advice on how to succeed with the implementation of mobile solutions:

1. Conduct a Needs Analysis
Why do you need a mobile system? Do you want to be more effective? Do the clients demand more access to information?

The answers will help you identify the specific functions you require in your mobile solutions.

Prioritize functions that are really useful. Decide who will use the system and how much the system may cost. If you skip this step, there is a risk that the supplier’s sale team gains control over the process and create mneeds that do not really exist.

2. Engage and Involve Your Employees in the Process
Try to engage and involve your staff in the process of implementing a mobile system as early as possible.

Lead your employees through the entire procurement process and utilize the competence, experience and knowledge they possess.

Engaging the staff from an early stage will make them motivated to implement the system/solution and showcase the benefits of a mobile solution.

3. Carefully Choose a System and a Supplier
Usually, the important choice will be between a standard system and a customized system.

I strongly recommend using standardized systems. The development of mobile technology is evolving very rapidly, which makes the standardized system more future-proof and flexible than the customize system.

Choose a supplier that is of “the right size”: not small enough for you to risk ending up with a system that will disappear or cease to be updated, and not too big for the supplier to lose interest in you when you are no longer a key customer.

4. Contact all the References that you can find
When contacting a reference that your supplier has given you – always try to read between the lines. Learn from how they use the system and think about ways your organization can benefit from this knowledge.

Try to find your own references, at least three of them, and do not settle for just one. This will minimize the risk of spending time and money on the wrong system.

5. Keep the Option to Cancel the Order
Not all suppliers have sufficient knowledge and experience to deliver and implement their systems correctly.

Try to negotiate an evaluation period with the option to cancel the order should you discover that the system is not right for you and your organization.

You must be prepared to let go of the system if it does not deliver and solve the problems and/or fulfill the list of demands you created during your earlier needs analysis.

6. Listen to the Supplier
Once a supplier is chosen – stick to your choice. Let them know what you want to achieve and be all ears to any good advice and feedback that the supplier can give you.

Do not try to control the supplier too much – if you are unsure of the plan, ask them to explain.

7. One step at a time
Avoid trying to do everything at once. Running several projects simultaneously will increase the complexity and can lead to devastating consequences.

Instead, create a plan with a chain of smaller activities that you can each finish before starting the next one.

8. Do not cut back on the wrong things
Do not try to cut back on consultation or education – and be generous when setting a deadline.

Be prepared to adjust the deadline along the way if you feel that your needs and demands have changed – this is normal.

Always try to assign the most suitable person to a specific task. It could be you, an employee, or one of the supplier’s consultants.

The question is not whether you are able to do something yourself – but rather if you should.

9. Realize that a mobile system won’t solve all your problems
A mobile system will in most cases help you to gain more control over your organization and save you heaps of time and money.

But remember – a mobile system is not the solution to all of your problems.

Have a reasonable level of ambition and expectation, and accept that you will have to work with other problems.

10. Plan for the future
Invest in a solution that can be developed along with the development of your company.

The world is changing and we cannot predict what the future holds – you might need to change some things within your company, and mobile solutions technologies are developing fast.

This makes it crucial to choose the right system for your company.

A good advice is to avoid customized systems as much and as long as possible.

Mikael Nilebacke is Managing Director and co-founder of Erisma Technologies, a leading mobile business solutions company based in Scandinavia. 

The core business of Erisma is Mobigo, a mobile solution for mobile field service management, time tracking, log books, check lists and inspections etc. that makes reporting and other tasks more efficient.

Nilebacke has more than 15 years of experience in the field of mobile solutions.
 


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Toriola, MTN Nigeria CEO again Defends Tariff Hikes amidst Backlash

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Karl Toriola, chief executive, MTN Nigeria
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Karl Toriola, chief executive, MTN Nigeria has defended recent tariff hikes by mobile network operators, stating they are essential for the “survival” of the telecoms industry in Nigeria, despite significant criticism.

Toriola, MTN Nigeria CEO again Defends Tariff Hikes amidst Backlash

Karl Toriola, chief executive, MTN Nigeria

The Nigerian Communications Commission (NCC) granted mobile network operators permission to raise tariffs by up to 50% last month, a change reportedly implemented on 11 February.

The increase has sparked public outrage, as mobile connectivity has become a vital necessity in daily life across the West African nation.

In an interview with Developing Telecoms, Toriola pushed back against criticism that the price surge was excessive, arguing that tariffs should have increased by approximately 300% to reflect the naira’s sharp devaluation and the country’s soaring inflation.

Addressing the impact of currency devaluation, Toriola emphasised that MTN purchases network equipment and software in US dollars, a process that has become significantly more expensive. With the naira’s decline, operators are now receiving three times fewer dollars than they did in 2023, making operations more challenging.

In February 2023, businesses could exchange 460 naira for one US dollar, but the currency has since devalued sharply. At the time of writing, a single dollar was worth 1,510 naira.

As Nigeria grapples with the sharp devaluation, MTN has been severely affected.

The company was technically bankrupt in 2023 as its liabilities surpassed its assets—a deeply concerning issue for the wider MTN Group, as Nigeria remains one of its highest revenue-generating markets.

“Because of these factors, we’ve seen our costs rise dramatically. The cost of leasing tower space and supplying energy to cell sites increased by 120% in the first three quarters of 2024. So, in comparison, a 50% tariff increase is not that high,” said Toriola.


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IoT West Africa & Data Centre Cloud Expo 2025 Set to Boost Africa’s $180Bn Digital Economy

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Shitij Taneja, Vertex Next Managing Director
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The IoT West Africa & Data Centre Cloud Expo 2025, co-located with Power and Water Nigeria, is poised to play a crucial role in boosting Africa’s digital economy, projected to reach $180 billion by 2025 and contribute 5.2% to the continent’s GDP.

Organized by Vertex Next, the three-day event will take place from May 13th to 15th, 2025, at the Balmoral Convention Centre, Federal Palace Hotel, Lagos. It will convene government leaders, industry experts, investors, and innovators to explore the latest advancements in IoT, AI, cloud computing, digital infrastructure, and energy solutions.

In a statement made available to journalists in Lagos, Vertex Next Managing Director, Shitij Taneja, stated that this influential event will significantly contribute to the continent’s digital economic growth.

He assured that the expo will feature a comprehensive conference program focused on the transformative power of IoT, AI, and digital technologies across various African industries.

According to Taneja, discussions will center on how these technologies drive economic expansion, improve connectivity, and increase efficiency in key sectors like telecom, energy, finance, and e-commerce. Government officials and business leaders are also expected to collaborate on strategies for scaling digital infrastructure and leveraging data for innovation and sustainable development.

As demand for secure, efficient, and scalable digital infrastructure surges, Africa’s data center market is expected to grow at a CAGR of 12% through 2030, reaching a valuation of over $5 billion.

The expo will feature high-level discussions on critical infrastructure development, investment opportunities, cybersecurity, and AI-driven data center expansion. Thought leaders from global cloud and data center giants will share insights into building future-ready facilities that power industries and drive economic progress.

With Africa’s power sector undergoing transformation, discussions will focus on smart grids, energy storage, and sustainable power solutions to support the continent’s growing digital economy.

The African Development Bank estimates that investment in energy and utilities must increase to $70 billion annually to meet rising demand. Industry leaders will explore the role of IoT and AI in optimizing utilities, managing resources efficiently, and developing smart, connected cities.

The rise of digital banking, fintech, and e-commerce is reshaping consumer experiences and financial transactions across Africa. The fintech sector alone attracted over $3 billion in investments in 2023, and e-commerce is projected to exceed $75 billion in value by 2028.

This expo will highlight how automation, AI, and IoT are creating secure, seamless, and scalable financial solutions, ensuring that businesses stay ahead in the fast-paced digital landscape.

Taneja disclosed that the IoT West Africa & Data Centre Cloud Expo 2025 aligns with Nigeria’s National Digital Economy Policy and Strategy (NDEPS) and Agenda 2063 of the African Union, both of which prioritize technological innovation, digital infrastructure, and economic diversification.

By bringing together policymakers and industry stakeholders, the event aims to support regulatory frameworks for digital transformation, foster collaboration between the public and private sectors, encourage foreign direct investment (FDI) in ICT and energy, and accelerate initiatives such as Smart Cities and e-Governance.


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NITDA Pledges to Foster Innovation with Cloud Infrastructure and AI Applications

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National Information Technology Development Agency (NITDA) has reaffirmed its dedication to fostering an innovative ecosystem that balances regulation with industry growth. The agency is investing in cloud infrastructure, data classification, and AI applications to establish Nigeria as a leading digital hub in Africa.

Kashifu Inuwa, NITDA’s Director General, emphasized this commitment while speaking at the Africa Hyperscalers Digital Infrastructure Outlook 2025. The event gathered industry experts to explore Africa’s role in the expanding global AI-driven infrastructure boom.

In his remarks, Inuwa highlighted NITDA’s dual regulatory framework: rule-based regulation, involving strict compliance guidelines, and non-rule-based regulation, which allows for industry-led innovation with established benchmarks.

“Before we regulate anything, we need to be aware of the landscape, we need to be intelligent, we need to have data and make sense out of that data, we need to be dynamic because technology is fast-changing and we need to develop that agility within the regulatory framework,” Inuwa stated.

He also discussed the Cloud First Policy, introduced in 2019 to discourage excessive reliance on physical data centres. This policy encourages government agencies and private businesses to leverage cloud computing and digital solutions. Initially, businesses were granted waivers to use public cloud infrastructure, but NITDA is now pushing for local data centres to enhance their capabilities.

A major milestone for NITDA was its successful engagement with global hyperscaler providers, including Google Cloud, which pledged to collaborate with local data centres to drive cloud adoption and establish a hyperscaler data centre in Nigeria. This follows a meeting between Google CEO Sundar Pichai and President Bola Ahmed Tinubu in Paris, where the President shared his transformative ambition for Nigeria.

To further drive cloud adoption, NITDA is finalizing a framework that will mandate data classification, ensuring that certain data categories remain within Nigeria. This move is expected to attract more cloud service providers and bolster the country’s digital sovereignty.

Emphasizing the importance of AI applications, Inuwa disclosed that NITDA is prioritizing AI to enhance governance, regulation, and service delivery. He asserted that AI can revolutionize governance and business operations by automating processes, enhancing regulatory efficiency, and developing knowledge management systems.

Dr. Nadu Denloye, Co-founder of Telnet Nigeria Limited, also spoke at the event, highlighting Africa’s remarkable digital transformation driven by connectivity advancements, cloud adoption, data centres, AI, and a growing digital-native population. She expressed confidence in crafting solutions to drive Africa’s digital growth.

Other notable panelists included Dr. Ayaotunde Coker, CEO Open Access Data Centres and Chairman of the Africa Data Centres Association; Johnson AgboGbua, CEO of Kasi Cloud; Obinna Isiadinso, Data Centres Global Sector Lead at International Finance Corporation; Kazeem Oladepo, Chief Operating Officer at IHS; and Abibat Kazeem, Commercial Director at Bayobab.

This commitment by NITDA underlines its dedication to advancing Nigeria’s position as a digital leader in Africa through innovative solutions and strategic regulations.


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