Telecom
Useful Advice on How to Succeed with Mobile Solutions

Mobile solutions have a huge potential to drastically increase the efficiency of field workers and save big money for companies in a range of industries.
However, the implementation of mobile solutions is filled with pitfalls.
Industry veteran Mikael Nilebacke, managing director of Erisma Technologies, gives his best advice on how to succeed.
Mobile solutions, i.e. software for PDAs and smartphones, have an enormous potential to improve efficiency and save big money for companies that today rely on time-consuming paper-based solutions.
Industries such as fire safety, security, electrical, telecom, data, energy, power, construction, logistics, and heating/ventilation/cooling, have much to gain by adapting modern mobile business solutions for their work forces.
However, the transition from paper-based/manual/traditional solutions to advanced mobile solutions is filled with pitfalls.
Many things can go wrong that can leave you with an inadequate, or in worst case, non-functioning solution.
Mobile business solution expert Nilebacke of Erisma Technologies with more than 15 years of industry experience, shares his top ten advice on how to succeed with the implementation of mobile solutions:
1. Conduct a Needs Analysis
Why do you need a mobile system? Do you want to be more effective? Do the clients demand more access to information?
The answers will help you identify the specific functions you require in your mobile solutions.
Prioritize functions that are really useful. Decide who will use the system and how much the system may cost. If you skip this step, there is a risk that the supplier’s sale team gains control over the process and create mneeds that do not really exist.
2. Engage and Involve Your Employees in the Process
Try to engage and involve your staff in the process of implementing a mobile system as early as possible.
Lead your employees through the entire procurement process and utilize the competence, experience and knowledge they possess.
Engaging the staff from an early stage will make them motivated to implement the system/solution and showcase the benefits of a mobile solution.
3. Carefully Choose a System and a Supplier
Usually, the important choice will be between a standard system and a customized system.
I strongly recommend using standardized systems. The development of mobile technology is evolving very rapidly, which makes the standardized system more future-proof and flexible than the customize system.
Choose a supplier that is of “the right size”: not small enough for you to risk ending up with a system that will disappear or cease to be updated, and not too big for the supplier to lose interest in you when you are no longer a key customer.
4. Contact all the References that you can find
When contacting a reference that your supplier has given you – always try to read between the lines. Learn from how they use the system and think about ways your organization can benefit from this knowledge.
Try to find your own references, at least three of them, and do not settle for just one. This will minimize the risk of spending time and money on the wrong system.
5. Keep the Option to Cancel the Order
Not all suppliers have sufficient knowledge and experience to deliver and implement their systems correctly.
Try to negotiate an evaluation period with the option to cancel the order should you discover that the system is not right for you and your organization.
You must be prepared to let go of the system if it does not deliver and solve the problems and/or fulfill the list of demands you created during your earlier needs analysis.
6. Listen to the Supplier
Once a supplier is chosen – stick to your choice. Let them know what you want to achieve and be all ears to any good advice and feedback that the supplier can give you.
Do not try to control the supplier too much – if you are unsure of the plan, ask them to explain.
7. One step at a time
Avoid trying to do everything at once. Running several projects simultaneously will increase the complexity and can lead to devastating consequences.
Instead, create a plan with a chain of smaller activities that you can each finish before starting the next one.
8. Do not cut back on the wrong things
Do not try to cut back on consultation or education – and be generous when setting a deadline.
Be prepared to adjust the deadline along the way if you feel that your needs and demands have changed – this is normal.
Always try to assign the most suitable person to a specific task. It could be you, an employee, or one of the supplier’s consultants.
The question is not whether you are able to do something yourself – but rather if you should.
9. Realize that a mobile system won’t solve all your problems
A mobile system will in most cases help you to gain more control over your organization and save you heaps of time and money.
But remember – a mobile system is not the solution to all of your problems.
Have a reasonable level of ambition and expectation, and accept that you will have to work with other problems.
10. Plan for the future
Invest in a solution that can be developed along with the development of your company.
The world is changing and we cannot predict what the future holds – you might need to change some things within your company, and mobile solutions technologies are developing fast.
This makes it crucial to choose the right system for your company.
A good advice is to avoid customized systems as much and as long as possible.
Mikael Nilebacke is Managing Director and co-founder of Erisma Technologies, a leading mobile business solutions company based in Scandinavia.
The core business of Erisma is Mobigo, a mobile solution for mobile field service management, time tracking, log books, check lists and inspections etc. that makes reporting and other tasks more efficient.
Nilebacke has more than 15 years of experience in the field of mobile solutions.
Telecom
MTN Nigeria Rewards 1,500+ Winners with ₦290m in Mega Billion Promo

Telecoms giant, MTN Nigeria, has announced the disbursement of over ₦290 million to more than 1,500 winners in its ongoing Mega Billion Promo.

L-R: Deji Roberts, Assistant Director, Nigerian Communications Commission, Lagos Zonal Office; Ugonwa Nwoye, Chief Customer Relations and Experience Officer, MTN Nigeria; Femi Yusuf, 10 Million MTN Mega Billion Promo Jackpot Winner; Efe Kwado, MTN Mega Billion Promo Winner; Onyinye Ikenna-Emeka, Chief Marketing Officer, MTN Nigeria and Samuel Rowland, Chief Operations Officer, Lagos State Lotteries and Gaming Authority at the MTN Mega Billion Promo Media Parley held on Saturday, July 19, 2025 at the MTN Rooftop Events Centre Plaza, Ikoyi.
The update was shared during a live event held on July 19 at the company’s Rooftop Events Centre in Lagos. Representatives from the Nigerian Communications Commission (NCC), the Lagos State Lotteries and Gaming Authority, MTN executives, journalists and selected promo winners were in attendance.
Speaking at the event, Onyinye Ikenna-Emeka, MTN’s Chief Marketing Officer, stated that the initiative was launched to support loyal customers during difficult times. “In the last couple of years, it’s been a tough time for the average Nigerian. This promo is one of our ways of making life better for our customers,” she said.
Ikenna-Emeka revealed that the promo has produced over 1,500 winners, including three jackpot winners, 20 winners of ₦5 million each, and more than 100 winners of ₦100,000. She added that the company remains committed to rewarding customers transparently.
One of the jackpot winners, Femi Yusuf, who won ₦10 million, shared his excitement. “I thought it was one of those promos where nothing comes out of it. My wife was the one who spotted my number during the live draw,” he said. When asked about the delivery of his prize, he replied, “Fast and fast. MTN, no scam.”
The event also featured live calls to new winners, including a woman identified as Motunrayo, who won ₦2 million. She expressed joy over the unexpected win, saying, “I’m so grateful. Thanks so much.”
Debo Agun, Senior Manager, Consumer Segment (Mass Market), explained the mechanics of the promo. He said participation is free and open to MTN subscribers who dial *900# to opt in. Airtime purchases serve as entries—₦100 worth of airtime equals one entry, and customers can win multiple times.
Agun stated that 63 winners are selected daily from Monday to Friday, while Saturdays feature 104 winners, including a ₦10 million jackpot. Other prizes range from ₦25,000 to ₦2 million and are paid into customers’ MoMo wallets. Those without wallets can create one by dialing *671#.
Promo draws are conducted and streamed live on MTN’s Instagram, YouTube, and Facebook channels. Independent partners oversee the process to maintain credibility and fairness.
The promo began on June 23 and runs for 90 days.
Telecom
MENXTT Tech NG Debuts USA-Spec Devices and Redefines IT Retail in Nigeria

MENXTT Technology NG has introduced a fresh lineup of USA-specification smartphones alongside its existing range of laptops, accessories, and software tools in a major move to redefine tech quality and customer satisfaction in Nigeria.
The firm, which operates as a fully online IT service provider, is focused on bridging the gap between businesses and customers by offering seamless tech procurement, deployment, and after-sales support.
According to Anthony Emeka Nwosu, Director of Communication and Customer Retention, the company is committed to restoring consumer trust in tech purchases through guaranteed quality, extended warranties, and structured support.
Nwosu stated that the decision to supply USA-grade devices was borne out of frustration with substandard options in the market and zero accountability.
He said MENXTT was built to be responsive, dependable, and quality-driven, assuring customers that they would not be left alone after purchase.
With services covering laptops, accessories, website development, software deployment, and IT support, MENXTT promises to take technology directly to the client with less stress.
The company, located at 8a Oje Imeviani Street, Julie Estate, Oregun, Ikeja, Lagos, is also noted for its tech-enabled structure that allows users to access solutions from anywhere in Nigeria through its online platform.
Customers can reach MENXTT Technology NG via email: info@menxtt.com.ng or website: menxtt.ng.
Telecom
MTN, MTV Base Launch “Room of Safety” Series to Promote Online Child Safety

Telecoms giant MTN Group has partnered with MTV Base to launch the Room of Safety campaign, a youth-led movement aimed at raising awareness on internet safety and digital wellbeing for children and young people across Africa.
The initiative, a major part of MTN’s Help Children Be Children campaign, seeks to address growing concerns around cyberbullying, grooming, misinformation, and other forms of online harm. Through this collaboration, MTN will leverage MTV Base’s extensive reach across youth audiences to drive impactful change.
Central to the campaign is the premiere of a 10-part short-form docu-series titled Room of Safety, which kicks off on July 20, 2025, at 16:00 on MTV Base (DStv channel 322). Episodes will also stream on MTV Base South’s digital platforms including Instagram, YouTube, and TikTok.
Each episode will feature real-life stories, expert interviews, and practical resources to help young viewers identify digital threats and take proactive steps. The series also encourages youth to speak up about negative experiences online and shows them how to report abuse.
A statement from MTN Group emphasized the importance of equipping young Africans with the knowledge and confidence to navigate digital spaces safely, adding that the campaign aims to normalize conversations around digital ethics and mental health within families, schools and peer groups.
The launch is backed by social media engagement and outreach activities targeted at schools, creators, and community organizations across multiple African countries.
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