Vodacom Business Unveils Service Solutions for SMEs

Vodacom Business Nigeria yesterday unveiled its innovative solution Software as a Service (SaaS) to Small and Medium Enterprises (SMEs) in Lagos. 

Unveiling the solution, Abu Etu, Vodacom Nigeria’s Product Manager, explained that Small and Medium Enterprises (SME) in Nigeria can now benefit from improved efficiency and productivity through collaboration, remotely, on-site or on-the-move while enjoying significant cost savings. 

“We will provide and manage the software, renew licenses, do the upgrades and ensure full security of our customer’s data. Customers simply lease it from us at an affordable monthly or yearly fee as it suits them” he said.

Customers already using Vodacom SaaS Solution explained that this solution also allows for better resource allocation as they no longer need dedicated resources for network and software management – everything is backed by excellent service from Vodacom Business Nigeria.

The customers commended Vodacom for enabling a self- service platform where Hosted Exchange, Hosted Lync and Hosted SharePoint can be easily purchased and managed on Vodacom’s e-commerce web store.

The company has further emphasized the fact that collaboration and communication are vital components of the success of any business. With the appropriate solutions in place, businesses can greatly optimize productivity.

With SaaS solution, Vodacom has further established itself as a total communication service provider and one of the most dependable providers of managed hosted services in enterprise sector.

He identified five challenges that businesses face that Vodacom SaaS addresses, which included speed of change, this according to him has to do with changes in technology and IT infrastructure. Increasing complexity, which has to do with things that prevent businesses from focusing on their core area of the business. Others are, new technology, targeting today’s users and data explosion.

Etu highlighted some of the benefits of SaaS which include, easy scaling up or down, low deployment costs, low upgrade costs, subscription based pricing, no upfront investment required and genuine license among others.

He noted that Vodacom software as a service, the first in West Africa gives businesses total security, total reliability and world class reference.

He added that SaaS is an enterprise-class IT solution for all size businesses in Nigeria that enables corporates lower the costs of running and maintaining office communication software, so they can focus on growing their businesses. This solution includes Hosted Exchange, Hosted Lync and Hosted SharePoint.