Wema Bank Gets ISO Certifications

Wema Bank said that the British Standard Institute (BSI) had awarded it International Organisation for Standardisation (ISO) certifications.

In a statement in Lagos, the bank said the awards were the IT Service Management System and the Information Security Management System certifications.

IT Service Management System certification indicates that Wema Bank has designed, developed, established and implemented a template for improved IT services for both its internal and external customers.

The Information Security Management System certification attests to the bank’s commitment to security of both customer and the bank’s data.

The statement quoted Mr Segun Oloketuyi, the bank’s Managing Director, as saying that the certifications came at a time the bank just secured its National Banking licence.

Oloketuyi said that the certifications further emphasised the resolution of the bank to always abide by its philosophy of service excellence and customer focus across all service points.

He reiterated the commitment of the bank to continually improve its services using top notch technology for the benefit of its customers.

Oloketuyi said that the service innovation would continue to be a major component of the bank’s value delivery to customers.

Mrs Nike Makanjuola, head of Programme Management Office in Wema Bank, said the certifications showed that Wema Bank’s internal processes ranked among the best in the industry.

Makanjuola said the certifications were in line with the bank’s value proposition to be an institution of choice in service delivery and superior returns.

She said that the bank would continue to sustain its leadership position and meet the changing demands of different generations of customers.

The British Standard Institute (BSI) is one of the leading organisation in Audit Management Systems and Processes.

According to the bank, the certifications are the world’s highest accreditation for Information Security and Service Management.