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Wema Bank Ranked among LinkedIn’s Top 25 Workplaces

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Wema Bank Plc, has been ranked among the 25 Best Workplaces where people can grow their careers in the 2022 LinkedIn Top Companies.

The LinkedIn Top Companies is a ranking of the 25 companies that are investing in their talents and helping people build careers that will set them up for long-term success.

Wema Bank, with an impressive track record in talent development and management, made the list by performing excellently on the seven assessment pillars used for the first annual ranking.

These were the ability to advance, skills growth, company stability, external opportunity, company affinity, gender diversity and spread of educational backgrounds.

LinkedIn listed Wema Bank’s Most Notable Skills as Banking, Banking Customer Service, Consumer Services, while its most common job titles were Relationship Manager, Service Associate, Customer Service Representative. The bank’s largest job functions were Support, Finance and Sales.

In a statement explaining the assessment pillars, LinkedIn said, “Ability to advance tracks employee promotions within a company and when they move to a new company, based on standardised job titles. Skills growth looks at how employees across the company are gaining skills while employed at the company, using standardised LinkedIn skills. Company stability tracks attrition over the past year, as well as the percentage of employees that stay at the company for at least three years.

“External opportunity looks at Recruiter outreach across employees at the company, signaling demand for workers from these companies. Company affinity, which seeks to measure how supportive a company’s culture is, looks at connection volume on LinkedIn among employees, controlled for company size. Gender diversity measures gender parity within a company and its subsidiaries.

“Finally, educational background examines the variety of educational attainment among employees, from no degree to PhD levels, reflecting a commitment to recruiting a wide range of professionals.”

It further disclosed that the insights were sourced from LinkedIn Talent Insights, including the parent company and majority-owned subsidiaries.

Commenting on Wema Bank’s favourable ranking, Chief Human Resource Officer, Ololade Ogungbenro, expressed delight and that it affirmed the financial institution’s commitment to talent development and staff welfare.

“We take it as a sacred duty at Wema Bank to develop talent and ensure that all is well with our team members. We don’t compromise on staff welfare and development.

“Creating a happy and conducive work environment for everyone to attain the highest level possible is a major corner piece of our human resources policy. So, the LinkedIn Top Companies is a welcome validation of our efforts,” she said.

LinkedIn Top Companies is the latest favourable ranking for Wema Bank, which was also rated highly in the 2021 KPMG Nigeria Banking Industry Customer Experience Survey.

The report classified Wema Bank as number three in SME Banking, using the six pillars of customer experience excellence, including integrity, resolution, and expectations. The others were empathy, personalisation and time and effort.


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E-Financial

Citi, Mastercard Join Forces to Transform Global Cross-Border Payments

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Citi and Mastercard have announced a collaboration to offer cross-border payments to Mastercard debit cards in 14 receiving markets worldwide, with plans for further expansion.

Leveraging Citi’s WorldLink Payment Services and Mastercard Move’s money transfer capabilities, Citi clients can make near-instant, full-value payments, with near 24/7 availability to consumers using their Mastercard debit card details.

Citi is the first global bank to enable cross-border payments to Mastercard debit cards using Mastercard Move, tapping into the speed, security and transparency of the Mastercard network.

The integrated solution is available to Citi clients across 65 origination countries in the corporate, financial institution, e-commerce and commercial sectors, and helps make cross-border payments simpler, faster, more efficient and more accessible.

The solution supports an array of use cases, including insurance payouts, airline refunds and compensation payments, on-demand payments to freelance and gig-economy workers, e-commerce payments to merchants and refunds to customers.

This innovative solution deepens Citi’s collaboration with Mastercard by enabling enhanced money movement capabilities and access for Citi’s Treasury and Trade Solutions (TTS) clients.

“As the global economy has become increasingly digital, our continued investment in the future of cross-border payments helps us drive innovation at scale for our clients.

This collaboration builds on our longstanding relationship with Mastercard and leverages the strength of our global proprietary network combined with other leading digital wallet and card capabilities to enable our clients to make cross-border payments as though there are no borders, no currencies, no constraints.

” Debopama Sen, Head of Payments, Citi Services. Mastercard is one of the largest payment networks, with over 3.4 billion debit, prepaid and credit cards issued globally as of Q2 2024. Mastercard’s worldwide presence will help extend Citi’s reach globally.

“Cross-border payments are a key area of growth for Mastercard, and we are constantly innovating to provide payment solutions that better cater to the needs of our global customers.

By powering fast and secure cross-border transfers to Mastercard debit cards, our collaboration with Citi marks a significant milestone in bringing the ease and simplicity of domestic payments to the cross-border payment space.”

Alan Marquard, Head of Transfer Solutions at Mastercard. This collaboration expands Citi’s payout offering, with payment destinations spanning across Europe, Asia, Africa, Latin America as well as U.S. domestic transfers.

 


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CBN Asks Banks to Invest More in Cybersecurity to Safeguard Depositors

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Central Bank of Nigeria (CBN) has urged banks in the country to make significant investments in cybersecurity to safeguard depositors’ savings from hackers.

CBN Asks Banks to Invest More in Cybersecurity to Safeguard Depositors

Dr. Adetona Adedeji, acting director of Banking Supervision, made this call during a panel discussion on “Fiscal and Monetary Policy Reforms: Removing Barriers to Private Sector Investment” at the ongoing Nigeria Economic Summit in Abuja.

He acknowledged the rapid innovations within the banking sector, particularly concerning electronic banking, and emphasized the need for banks to stay one step ahead of criminals to prevent customers from losing their deposits.

“There has been a lot of innovation in the banking sector today, especially in e-channels,” Dr. Adedeji stated. “Therefore, we require a robust risk management system. We expect every bank to implement a very strong cybersecurity framework.”

He continued, “We want customers to be protected from criminals. These are individuals we have been working hard to convince to deposit their money instead of keeping it under their pillows. We don’t want a situation where, after successfully encouraging them to bank their funds under financial inclusion initiatives, hackers exploit vulnerabilities and steal their money.”

Dr. Adedeji reiterated the importance of establishing secure systems, saying, “We want banks to develop a very robust cybersecurity system that guarantees the safety of customers’ money, allowing them to deposit their funds today, sleep peacefully, and wake up tomorrow to find their money intact.”

Regarding the CBN’s efforts to combat inflation, he noted that while the bank aims to reduce inflation, it remains mindful of the need to keep businesses operational.

“We are focused on targeting inflation through interest rate increases, but we understand the impact this has on businesses,” he explained. “We don’t want to reach a state of hyperinflation. We simply ask for understanding; all the policies the CBN has introduced aim to help mitigate inflation.”

Dr. Adedeji added, “Our current priority is price stability, but we are aware that businesses must continue to function.”

On the foreign exchange policy being implemented by the CBN, he remarked, “Rent seekers are facing challenges, as we strive to achieve equilibrium.” He also highlighted ongoing collaboration with fiscal authorities to address the correlation between FAAC (Federation Accounts Allocation Committee) releases and liquidity at the state level, as well as the unusual demand for foreign exchange that arises each time FAAC distributes monthly revenues to the three tiers of government.


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Zenith Bank Says System Upgrade is Complete

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Zenith Bank has restored access to its digital banking platforms following the completion of a major IT infrastructure upgrade.

Zenith Bank Says System Upgrade is Complete

In a message addressed to its customers, the bank confirmed that all digital channels are now fully operational, allowing users to resume transactions on their preferred platforms with ease.

The bank extended its gratitude to customers for their understanding during the upgrade process and issued an apology for any disruptions experienced.

The upgrade, which is part of Zenith Bank’s ongoing commitment to enhancing customer experience, aims to provide more efficient, reliable, and secure services across its digital platforms.

Zenith Bank assured customers that the new IT infrastructure would greatly enhance its service delivery, reinforcing its position as a leader in digital banking solutions.

The bank also expressed appreciation for the trust and continued support of its clients, reaffirming its dedication to offering exceptional banking services.

In the last one week, customers had expressed frustration as the bank’s digital platforms went under due to system upgrade.


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