Dr. John C. Nwabueze, tax ombudsman/CEO, has stated that Nigerian taxpayers can now save on the cost of arbitration while still obtaining justice by resolving their tax complaints through the Office.
Dr. Nwabueze in a statement described the Office as a fair and efficient mediator between tax authorities and taxpayers.
Speaking after a strategic meeting with Taiwo Oyedele, chairman of the Presidential Fiscal Policy and Tax Reforms Committee (PFPTRC), Nwabueze emphasized that the Office of the Tax Ombud serves as a mediation safety net for small and medium enterprises as well as multinational companies.
He said the Office receives and resolves issues related to taxes, levies, charges, customs duties, and other related matters, adding that it is partnering to enhance taxpayers’ trust and compliance through transparent mediation and accountability.
Commenting on the partnership, Oyedele noted that the meeting was part of ongoing efforts to support the effective implementation of tax reforms.
He explained that the Office of the Tax Ombud is an independent and impartial body established under the new tax laws to protect taxpayer rights, resolve complaints quickly and fairly, and build trust in the tax system through mediation and advocacy.
“Our engagement focused on collaboration with the Tax Ombud, given his critical role in ensuring that the reforms deliver not just better tax systems, but a fairer and more responsive tax administration for taxpayers.”
