Broadcasting
Angst over Poor Services Offered by FreeTV

Subscribers to FreeTV, recently launched in Lagos as the country’s official Free-To-View digital terrestrial television (DTT), have expressed disappointment over poor reception, total lack of it and lean channel offerings among others.
The service was launched in Lagos on April 30 by Alhaji Lai Mohammed, minister of Information, as part of the national digital switchover (DSO) programme.
According to New Telegraph, but two weeks after launch, subscribers have been venting their anger on FreeTV’s official Facebook page.
Reginald Iyama, a Facebook user who has bought the decoder, wrote that his decoder has not been activated six days after purchase. “FreeTV is gone too soon. I have been trying to activate for over six days now,” he wrote.
Omekele Onogwu Matthew, another user, detailed his experience as: “Activation problem, subscription problem, refresh problem. For all of these, you must pass through their top dealers, who will demand commission.”
It is the same for Ehibor Loveday, who stated: “You can’t activate, you can’t subscribe, you can’t refresh. What a useless FreeTV. I have it (the decoder) in the dustbin. This is Nigeria where nothing works.”
Osho Abiodun said he bought 10 decoders from a dealer in Lagos and has been unable to activate any, the reason he demanded a refund.
“I bought 10 decoders from one of your distributors in Lagos and all are not working. The dealer can’t activate the decoders. Now, I don’t want to have any issue with FreeTV as from today and I want my money back,” he wrote.
For many others in the state, there is little information on where to buy decoders.
Tunde Niyi Abiodun, who resides in Ikorodu, wrote that the decoders are not available in the town. It is the same with Arix Oyekan, who asked where he can buy in Lagos, and Dorcas Adeleye, who wanted to know where to buy in Agege.
Subscribers also complained about is the refusal of FreeTV staff to respond to their enquiries on activation, subscription renewal and signal disappearance.
Mbanugo Steve, a discontented user, wrote: “Some of the questions I wanted to ask like the names of stations on offer, price and where to buy have been asked over an hour ago, but nobody is offering answers.”
When a call was put through 0703887277, the number listed as FreeTV’s on its Facebook page, the call was a female, who said she is a staff of the National Broadcasting Commission (NBC) in Abuja. She said the decoder costs between N12,000 and N13,000, with subscribers expected to pay a yearly digital access fee of N1,500.
Those lucky with the signal complained of the limited number of channels on the platform, saying some of the channels they once watched have since disappeared, with no explanation offered.
Egwim Mamba Chris, who said he rescanned his decoder many times, wrote: “Children need a particular station dedicated to cartoons, so they too can enjoy FreeTV. Also, what happened to stations like Core TV, One Music etc…They have stopped showing for long.”
The experiences are not exclusive to Lagos, where the service has just been launched, but have been endured by residents of states where FreeTV was launched between 2016 and 2017.
In a post made two years ago, one Oluwatoyin Afolashade, who did not give her city of residence, complained that her decoder was inactive for six months.
“Our FreeTV stopped working six months ago. When I click on factory reset, it detects channels but still says no signal though the green light is on,” she wrote.
Also, Lorenzo Nathan, who is based in Kubwa in the Federal Capital Territory, said he got a FreeTV decoder a few years ago, but has not enjoyed it.
New Telegraph
Broadcasting
EFCC Re-Arraigns Echefu, TStv CEO for Allegedly Defrauding Ex-Minister of N1Bn, $1.3m

Bright Echefu, chief executive officer, Telecom Satellites Limited (TStv), and three co‑defendants appeared before the Federal High Court in Abuja yesterday on an amended twelve‑count indictment brought by the Economic and Financial Crimes Commission (EFCC). The charges allege money laundering, tax evasion, and investment fraud involving approximately ₦1 billion and $1.3 million.

Bright Echefu, chief executive officer, TStv
In addition to Echefu, the defendants are TStv Executive Director, Felix Igboanuga, Telecom Satellites Limited itself, and Briechberg Investment Ltd.
According to the April 5, 2025, amended charge sheet the EFCC accuses the quartet of defrauding Mr. Tanimu Turaki, Managing Director of Kalsiyam Global and former Minister of Special Duties, alongside BYI General Limited, out of a combined investment of ₦1 billion and $1.3 million. The commission has also included a ₦66 million alleged tax default.
The revised indictment lists:
Count 2: ₦33,909,542.47 in unremitted Company Income Tax
Count 3: ₦13,519,382.00 in unremitted VAT
Count 4: ₦19,488,860.00 in unremitted PAYE
Counts 5–12: Various fraud‑related transactions, including ₦380 million from Kalsiyam Farm, ₦400 million from BYI General Ltd and $1.35 million in loans secured under false pretences.
All defendants pleaded not guilty once again. At the hearing before Justice Mohammed Umar, Echefu’s lead counsel, Senior Advocate Eyitayo Fatogun, informed the court of ongoing settlement discussions with the complainants.
“There are moves to settle this matter and there was a meeting on Saturday between myself and the Nominal Complainant as it is about investment,” Fatogun stated.
“The Defendants have paid some money and I was thinking that the matter be adjourned for report of settlement.”
EFCC counsel A.S. Tomwell confirmed receipt of those payments but emphasized the necessity of entering a plea before considering any adjournment. The court thus ordered the formal reading of the charges and adjourned the trial to October 15, 2025.
Broadcasting
More Woes for MultiChoice as Ghana Orders 30% Price Cut

The government of Ghana has ordered MultiChoice Ghana to reduce DSTV subscription costs by 30%, noting the significant appreciation of local currency and growing dissatisfaction with current rates.
This comes as Nigeria Data Protection Commission (NDPC) has fined MultiChoice Nigeria ₦766,242,500 for breaching the Nigeria Data Protection Act (NDPA).
According to Mr Babatunde Bamigboye, head Legal, Enforcement & Regulations, NDPC, the investigation, which commenced in the second quarter of 2024, was triggered by suspected breach of privacy rights of Multichoice subscribers and illegal cross-border transfer of personal data of Nigerians.
MultiChoice, which operates across Africa, continues to lose revenue and subscribers.
Ghana’s minister of communication, digital technology, and innovation, Samuel Nartey George, made the call last week during a meeting with a DSTV team led by Dr. Keabetswe Modimoeng, group executive for regulatory and corporate affairs.
According to a ministry statement, George said the government’s responsibility is to respond to Ghanaians’ concerns over high DSTV pricing and outdated content offers.
The Minister pointed out that despite a 30% increase in the cedi’s value over the past five months; DSTV prices have not reflected the positive economic trend.
The statement went on to say the minister is therefore calling for a 30% price reduction to match the cedi’s appreciation and to pass on economic benefits to consumers.
According to the statement, while MultiChoice has implemented promotional packages, people prefer a direct price reduction over temporary discounts.
George said feedback from public engagements revealed that many users are dissatisfied with DSTV’s content, describing it as outdated save for Premier League football. They also believe that the current cost is not justified.
”To address the concerns, he said MultiChoice Ghana has until July 21 to formally respond to the government’s request. The Minister expects a concrete proposal by this date, allowing time for further engagement before the end of July,” the statement said.
In response, Dr. Modimoeng acknowledged the government’s concerns and expressed gratitude for the opportunity to dialogue.
The MultiChoice team reacted positively to the minister’s request and committed to provide input by July 21st. They emphasised the need of balancing public interest and business sustainability.
This is the continent’s latest pricing conundrum for the pan-African pay-TV business, following fee disputes with Nigerian and Malawian authorities.
In Ghana, the demand for price cuts comes as MultiChoice is under pressure, having lost revenue and subscribers in the financial year that ended March 31, 2025. Last month, the company announced its financial year-end results.
In a statement to shareholders last month on the Stock Exchange News Service, the company said the past two financial years have been a period of significant financial disruption for economies, corporates and consumers across Sub-Saharan Africa due to challenging macro-economic factors.
Combined with the impact of structural industry changes in video entertainment, such as the rise of piracy, streaming services and social media, this has materially affected the overall performance of the MultiChoice Group, it noted.
Over this period, MultiChoice said the group lost 2.8 million active linear subscribers and had to absorb a R10.2 billion negative impact on its top line due to local currency depreciation against the US dollar.
For the year, the company reveals that linear subscribers were down 1.2 million, or 8% year-on-year, to 14.5 million active subscribers, with the loss evenly split between South African (600 000) and rest of Africa (600 000).
Broadcasting
NDPC Slaps Multichoice with ₦766M Fine for Data Privacy Violations

Nigeria Data Protection Commission (NDPC) has fined MultiChoice Nigeria ₦766,242,500 for breaching the Nigeria Data Protection Act (NDPA).
NDPC is a public institution that processes data in furtherance of its mandate as Nigeria’s data protection authority and relies on recognised lawful bases for data processing, such as consent, legal obligation, and contract.
The fine was contained in a statement signed by Mr Babatunde Bamigboye, head Legal, Enforcement & Regulations, NDPC.
According to him, the investigation, which commenced in the second quarter of 2024, was triggered by suspected breach of privacy rights of Multichoice subscribers and illegal cross-border transfer of personal data of Nigerians.
“The NDPC found, among others, that Multichoice violated the data privacy rights of subscribers and their friends who are not necessarily subscribers.
The Commission also found that Multichoice carries out illegal cross-border transfer of personal data relating to data subjects in Nigeria.
The depth of data processing by Multichoice is patently intrusive, unfair, unnecessary, and disproportionate.
This is a grave affront to fundamental right to privacy as enshrined in Section 37 of the 1999 Constitution of the Federal Republic of Nigeria.
In line with its standard remediation procedure, the Commission directed Multichoice to carry out appropriate remedial measures.
However, the Commission found the measures undertaken by Multichoice in this regard unsatisfactory.
For want of cooperation, the Commission has directed Multichoice to pay ₦766,242,500 for violating the Nigerian Data Protection Act.
“Nigeria is entitled to protect her citizens and data sovereignty under both international and extant municipal laws, as these have far-reaching implication for rule of law, national security, and economic growth.” the statement said.
Babatunde also revealed that, Vincent Olatunji, national Commissioner, NDPC, has directed that all outlets through which Multichoice is collecting personal data of Nigerian citizens should be investigated for non-compliance.
He added that any outlet that processes personal data in violation of the NDP Act is liable to penalty under the Act.
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