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Broadcasting

Angst over Poor Services Offered by FreeTV

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Subscribers to FreeTV, recently launched in Lagos as the country’s official Free-To-View digital terrestrial television (DTT), have expressed disappointment over poor reception, total lack of it and lean channel offerings among others.

Angst over Poor Services Offered by FreeTV

The service was launched in Lagos on April 30 by Alhaji Lai Mohammed, minister of Information, as part of the national digital switchover (DSO) programme.

According to New Telegraph, but two weeks after launch, subscribers have been venting their anger on FreeTV’s official Facebook page.

Reginald Iyama, a Facebook user who has bought the decoder, wrote that his decoder has not been activated six days after purchase. “FreeTV is gone too soon. I have been trying to activate for over six days now,” he wrote.

Omekele Onogwu Matthew, another user, detailed his experience as: “Activation problem, subscription problem, refresh problem. For all of these, you must pass through their top dealers, who will demand commission.”

It is the same for Ehibor Loveday, who stated: “You can’t activate, you can’t subscribe, you can’t refresh. What a useless FreeTV. I have it (the decoder) in the dustbin. This is Nigeria where nothing works.”

Osho Abiodun said he bought 10 decoders from a dealer in Lagos and has been unable to activate any, the reason he demanded a refund.

“I bought 10 decoders from one of your distributors in Lagos and all are not working. The dealer can’t activate the decoders. Now, I don’t want to have any issue with FreeTV as from today and I want my money back,” he wrote.

For many others in the state, there is little information on where to buy decoders.

Tunde Niyi Abiodun, who resides in Ikorodu, wrote that the decoders are not available in the town. It is the same with Arix Oyekan, who asked where he can buy in Lagos, and Dorcas Adeleye, who wanted to know where to buy in Agege.

Subscribers also complained about is the refusal of FreeTV staff to respond to their enquiries on activation, subscription renewal and signal disappearance.

Mbanugo Steve, a discontented user, wrote: “Some of the questions I wanted to ask like the names of stations on offer, price and where to buy have been asked over an hour ago, but nobody is offering answers.”

When a call was put through 0703887277, the number listed as FreeTV’s on its Facebook page, the call was a female, who said she is a staff of the National Broadcasting Commission (NBC) in Abuja. She said the decoder costs between N12,000 and N13,000, with subscribers expected to pay a yearly digital access fee of N1,500.

Those lucky with the signal complained of the limited number of channels on the platform, saying some of the channels they once watched have since disappeared, with no explanation offered.

Egwim Mamba Chris, who said he rescanned his decoder many times, wrote: “Children need a particular station dedicated to cartoons, so they too can enjoy FreeTV. Also, what happened to stations like Core TV, One Music etc…They have stopped showing for long.”

The experiences are not exclusive to Lagos, where the service has just been launched, but have been endured by residents of states where FreeTV was launched between 2016 and 2017.

In a post made two years ago, one Oluwatoyin Afolashade, who did not give her city of residence, complained that her decoder was inactive for six months.

“Our FreeTV stopped working six months ago. When I click on factory reset, it detects channels but still says no signal though the green light is on,” she wrote.

Also, Lorenzo Nathan, who is based in Kubwa in the Federal Capital Territory, said he got a FreeTV decoder a few years ago, but has not enjoyed it.

New Telegraph

 

 

 

 

 

 

 

 


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Broadcasting

MultiChoice vs FCCPC: Only President has Power to Fix Prices- Court

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The Federal High Court sitting in Abuja on Thursday ruled over a dispute between the Federal Competition and Consumer Protection Commission (FCCPC) and MultiChoice Nigeria over the recent hike in subscription fees for DStv and GOtv services, declaring that only the President has the power to fix or suspend prices in Nigeria.

MultiChoice vs FCCPC: Only President has Power to Fix Prices- Court

Justice James Omotosho,  trial Judge,ruled that the suit filed by MultiChoice Nigeria constituted an abuse of court process as similar proceedings were already pending elsewhere, adding that the plaintiff should have pursued its arguments in that court, rendering the current filing procedurally inappropriate.

Justice Omotosho noted that while the FCCPC has investigative powers under its establishing Act, it lacks the authority to fix or suspend prices unless specifically delegated by the President through a gazetted instrument and held that such delegation was not presented to the court.

“The power to fix prices is exclusively that of the President. Any decision taken without such delegation is a nullity,” the Judge held and added that Nigeria operates a free market system and service providers like MultiChoice retain the right to set their prices, with consumers free to accept or reject them.

The Judge further ruled that FCCPC’s actions, including directing MultiChoice to suspend its price increase, breached the company’s right to fair hearing and appeared selectively targeted.

He dismissed the FCCPC’s claim that MultiChoice held a dominant market position, calling the argument untenable.

“The use of services like those provided by the plaintiff is discretionary and not essential. Nigeria can do without it,” he added and warned that attempts to fix prices by regulatory bodies could scare off investors and harm the economy of the country.

The court held that while the FCCPC may investigate market practices, it cannot impose price controls without proper legal backing.

MultiChoice Nigeria, the parent company of DStv and GOtv, announced a price hike on March 1, 2025, citing inflation and rising operational costs. The adjustments saw subscription fees increase by up to 25% across various packages.


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Navigating the Maze: Solutions for Nigeria’s Flourishing Foodtech Industry

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By Diana Tenebe, Chief Operating Officer, Foodstuff Store

Nigeria’s foodtech sector holds immense promise to transform our nation’s food production, distribution, and consumption systems.

However, this burgeoning industry currently navigates a complex maze of challenges that could significantly hinder its progress. While innovation and entrepreneurial drive are abundant, a confluence of infrastructural deficits, economic headwinds, technological disparities, and logistical complexities casts a shadow on the sector’s long-term viability.

Understanding and addressing these multifaceted hurdles is paramount for foodtech companies aspiring to thrive and contribute meaningfully to Nigeria’s food security.

One of the most significant impediments to the foodtech sector’s advancement is Nigeria’s persistent infrastructural weaknesses.

The unreliable power supply, a well-known constraint for businesses nationwide, directly threatens food preservation, increasing spoilage risks and driving up operational costs for companies reliant on refrigeration and consistent processing.

Similarly, the often-deteriorated state of our road networks complicates logistics and transportation, hindering the efficient movement of goods from farms to consumers and across the supply chain.

Furthermore, limited access to clean water exacerbates operational challenges, particularly for maintaining food processing and hygiene standards. Collectively, these infrastructural shortcomings inflate operational expenses and introduce vulnerabilities throughout the food supply chain.

Economic constraints add another layer of intricacy. Fluctuations in currency exchange rates create instability in pricing and procurement, especially for businesses dealing with imported technologies or ingredients. Persistent inflation erodes consumer purchasing power and increases the cost of essential inputs, squeezing profit margins for startups.

Moreover, limited access to credit and investment capital makes it difficult for emerging foodtech companies to secure the necessary funding to invest in crucial technology, infrastructure, and expansion efforts.

This financial constraint can stifle innovation and prevent promising ventures from reaching their full potential.

The digital divide also poses a unique challenge for foodtech companies aiming to leverage online platforms and digital solutions. While mobile phone usage is widespread in Nigeria, disparities in digital literacy and access to reliable internet connectivity can restrict the widespread adoption of online food ordering and delivery services, particularly in rural and underserved communities.

This necessitates creative and inclusive strategies to bridge the digital gap and reach a broader consumer base.

Inefficiencies within the supply chain represent a critical bottleneck in the Nigerian food system. Fragmented agricultural supply chains, characterised by numerous intermediaries and a lack of transparency, contribute to alarmingly high post-harvest losses.

Inadequate storage facilities and inefficient transportation infrastructure further compound these issues, leading to significant waste and price volatility.

Addressing these systemic weaknesses is crucial for ensuring a stable and affordable food supply for all Nigerians.

Navigating Nigeria’s regulatory landscape can also be a daunting task for foodtech businesses. The presence of multiple regulatory agencies, coupled with often bureaucratic and time-consuming processes for obtaining licenses and permits, can create significant hurdles for startups. Clear, consistent, and streamlined processes within the regulatory framework are essential to foster a more enabling environment for innovation and growth.

Building consumer trust and acceptance for new food technologies requires overcoming inherent skepticism and unfamiliarity. Concerns regarding food safety, quality, and the security of online transactions can hinder the adoption of novel food products and digital platforms.

Transparent communication, robust quality control measures, and consistent consumer engagement are vital for building confidence and fostering widespread acceptance.
Finally, a notable talent gap exists within the Nigerian foodtech ecosystem.

A shortage of professionals possessing specialised skills in food science, technology, business management, and logistics can limit the growth and innovation capacity of companies in this sector. Addressing this skills deficit through targeted training and development initiatives is crucial for long-term success.

Despite these significant challenges, promising pathways forward can be forged through innovative and context-specific approaches. Investing in localised infrastructure solutions, such as independent power generation and efficient localised logistics networks, can mitigate the impact of broader infrastructural deficiencies.

Exploring diverse funding avenues beyond traditional banking, including angel investors, government grants, crowdfunding, and revenue-based financing, can alleviate financial constraints.

Adapting to the digital divide by leveraging basic mobile technology and employing offline strategies like local agent networks can expand reach and inclusivity.

Building resilient supply chains through direct farmer relationships, investing in aggregation centres, and utilising technology for farm management offer tangible solutions to logistical inefficiencies.

Proactive engagement with regulatory bodies and advocating for clearer, more supportive policies are crucial for navigating the regulatory landscape effectively. Building consumer trust necessitates transparent sourcing practices, clear communication about product benefits and safety, and active engagement with consumer feedback.

Finally, investing in talent development through collaborations with educational institutions and in-house training programs can bridge the critical skills gap.

Foodstuff Store is emerging as a business with a clear vision to directly confront several of these challenges. We are actively developing a decentralised network of businesses supported by strategically located distribution hubs across target states.

This approach will directly address the limitations imposed by poor road networks, ensuring more localised access to our food products.

Furthermore, the establishment of regional storage facilities, including a state-of-the-art solar-powered cold storage, directly tackles infrastructural deficiencies related to food preservation and ensuring a consistent supply.

Foodstuff Store’s ambition for end-to-end management of the food supply chain, encompassing in-house production, direct sourcing, advanced storage solutions, and efficient distribution, offers a powerful solution to existing supply chain inefficiencies.

This integrated approach promises enhanced quality control, significant reductions in post-harvest losses, and a more reliable supply of both perishable and non-perishable goods for our customers.

Our aspiration to become the “Amazon for Food Products” is a clear and ambitious goal underpinned by a technology-driven approach to all aspects of our operational management.

Foodstuff Store’s vision underscores a business model strategically designed to overcome significant hurdles within the Nigerian foodtech sector, offering a beacon of potential and a pathway to a more secure and efficient food system in a challenging yet remarkably promising landscape.


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History as TVC News Unveils Nigeria’s First AI-Powered News Anchors

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TVC News has broken new ground in Nigeria’s media space with the launch of the country’s first Artificial Intelligence (AI) news presenters.

History as TVC News Unveils Nigeria’s First AI-Powered News Anchors

Rolled out in May 2025, the AI anchors will deliver news bulletins in English, Yoruba, Hausa, Igbo, and Pidgin, reflecting the broadcaster’s commitment to technological advancement and linguistic inclusion.

The initiative is designed to enhance news delivery by supporting human journalists, not replacing them.

TVC Communications, the parent company of TVC News, described the development as a milestone in its efforts to integrate cutting-edge technology into broadcast journalism.

“We are thrilled to pioneer this innovation in Nigeria’s media industry,” said Victoria Ajayi, chief executive officer, TVC Communications.

“Our AI news anchors represent a new era in news reporting, and this move underscores our dedication to using technology as a tool for growth and progress.”

Ajayi clarified that the AI-generated content will undergo thorough editorial review.

“Trained journalists and editors will assess every output to ensure it meets our standards of accuracy, balance, and credibility,” she noted.

In response to concerns about the potential misuse of AI, the organisation said it had established rigorous editorial safeguards, including watermarking and verification protocols. It also reaffirmed its adherence to the Nigerian Broadcasting Code and journalistic ethics.

With this launch, TVC News has become a trailblazer in AI-assisted journalism in Africa, setting a bold example for future media innovation across the continent.


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