CWG, Infosys Strengthen Partnership with New Business Opportunities

 
CWG Plc is shoring up plans to strengthen its partnership with Infosys, even as it seeks to identify more opportunities in Africa that will be jointly pursued with the Indian ICT solutions company.

Highlighting the new business opportunities, the Pan- African IT company that has consistently produced cutting-edge solutions for the banking and telecom industry, said its partnership with Infosys has brought opportunities around new products such as youth banking, commerce net, biometrics, Finacle Assure and Finacle Analytics.

Mr. James Agada, Chief Executive Officer of CWG Plc, stated this in a letter written to the leaders of the company after attending the  Finacle Partner forum and the Finacle User Forum, held at the Infosys Campus in Mysore, India last week.

According to Agada, CWG’s partnership with Infosys since 1999 has enabled it to grow its software franchise to become a consistent value contributor to the India company, which has been rated as the world’s biggest business consulting, information technology and outsourcing services company, adding that with Infosys, CWG has been able to train many resources person, some of whom still work with them till today.

“Finacle leadership has confirmed their interest in our Finacle Cloud initiative and we will continue to work with them to have it up and running. We have a big job to do and I am trusting that we would sit up and ensure that we take our partnership with Finacle further up the value chain,” said Agada.

He noted that the partnership with Infosys has enabled CWG to be listed on the stock exchange and is now transforming its business to focus on technology partnerships that deliver growth to its partners across the countries it has operations.

Agada believes Finacle is changing as a company and is gradually transforming into a product company that is focused more on research and development required to keep the products ahead of its peers and be responsive to modern technology paradigms such as cloud, AI, Analytics and Mobility.

He warned that with the paradigm shift, more is expected from partners like CWG to take up implementation, sales, support and even component development.

In his words: “The transformation at Finacle requires us to develop certifiable Expertise in Finacle products as well as other third party products that we may want to integrate into Finacle. It also requires to invest rapidly in scaling the Expertise of our support team. It also requires to focus on building our own IP built around Finacle. It also requires us to focus on how do we perform better, how do we add value to Finacle and Finacle customers.”

He revealed that Finacle support is being automated with the Finacle Assure, where Infosys is able to monitor the environment and the platform remotely, perform remote diagnosis and help the customer resolve issues before they happen.