FAAN Reassures Travellers, Trolley Charges End Post- Concession

Following growing outcry air travellers in Nigeria against the high cost of using some facilities at the nation’s airports, the Federal Airport Authority of Nigeria (FAAN) has assured that adequate measures will be taken to address the charges, post-concession agreement.

Speaking to Nigeria CommunicationsWeek on the subject, Mr. Yakubu Dati, general manager, Corporate Communications at FAAN, said that the Authority aligns position with Sen. Hadi Sirika, minister of State for Aviation, who had assured that payment for the use of trolleys at the nation’s airports would stop as soon as the current contract agreement expired.

Sirika had said that the arrangement could not be stopped immediately as it could lead to litigations, adding that the contract would not be reviewed as soon as it ended.

On FAAN’s position, Dati said, “Just like the Minister disclosed, some travellers petitioned the ministry over the issue, insisting that the cost of usage of trolleys is covered by certain taxes and charges paid by passengers. FAAN believes that the Ministry is on the right direction and we have agreed that as soon as this contract ends, we will return to the old system”.

He said that FAAN understands the agony of air travelers who have described payment for using facilities like trolleys as clear exploitation.

“At the moment, we can’t help the situation, because the services are offered by concessionaires. It is at the end of the concession that FAAN can intervene,” Dati added.

The air travellers wondered why users of items such as trolleys still had to pay to use the facility, arguing that use of such facilities had been built into air tickets.

 

 

 

 

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