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Facebook Expands Resources to Prevent Suicide, Self-Harm

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As part of activities to mark the World Suicide Prevention Day (WSPD) which is observed globally on September 10 every year, Facebook has restated its commitment to keeping people safe on all of its platforms.

Antigone Davis, Facebook’s Global Head of Safety, noted that since its inception, the platform has worked with experts from around the world to inform users of its policies, practices and products supporting those at risk of suicide or self-injury.

Revealing some of the steps Facebook has taken in the past year, as well as additional actions it plans to take, Davis said that the intention is to keep people safe on its apps, especially those who are most vulnerable.

“Earlier this year, we began hosting regular consultations with experts from around the world to discuss some of the more difficult topics associated with suicide and self-injury. These include how we deal with suicide notes, the risks of sad content online and newsworthy depictions of suicide. Further details of these meetings are available on Facebook’s new Suicide Prevention page in our Safety Center,” she stated.

As a result of these consultations, Davis said, Facebook has made several changes to improve how it handles content, tightened its policy around self-harm to no longer allow graphic cutting images to avoid unintentionally promoting or triggering self-harm, even when someone is seeking support or expressing themselves to aid their recovery.

“On Instagram, we’ve also made it harder to search for this type of content and kept it from being recommended in Explore. We’ve also taken steps to address the complex issue of eating disorder content on our apps by tightening our policy to prohibit additional content that may promote eating disorders.

And with these stricter policies, we’ll continue to send resources to people who post content promoting eating disorders or self-harm, even if we take the content down. Lastly, we chose to display a sensitivity screen over healed self-harm cuts to help avoid unintentionally promoting self-harm,” Davis noted.

She said that Facebook’s engagement with experts has proven so valuable that it is also hiring a health and well-being expert to join its safety policy team.

“And for the first time, we’re also exploring ways to share public data from our platform on how people talk about suicide, beginning with providing academic researchers with access to the social media monitoring tool, CrowdTangle.

To date, CrowdTangle has been available primarily to help newsrooms and media publishers understand what is happening on Facebook. But we are eager to make it available to two select researchers who focus on suicide prevention to explore how information shared on Facebook and Instagram can be used to further advancements in suicide prevention and support,” she added.

On how it intends to make its platforms safer for difficult conversations, Davis said that Facebook has a unique role in facilitating those kinds of connections and it is taking additional steps to support those who are discussing these sensitive topics, especially young people.

“To help young people safely discuss topics like suicide, we’re enhancing our online resources by including Orygen’s #chatsafe guidelines in Facebook’s Safety Center and in resources on Instagram when someone searches for suicide or self-injury content.

“The #chatsafe guidelines were developed together with young people to provide support to those who might be responding to suicide-related content posted by others or for those who might want to share their own feelings and experiences with suicidal thoughts, feelings or behaviors,” she further stated.

She also assured that Facebook will continue to invest in people, technology and resources so that it can do more to protect people on its apps.


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Dangote Refinery Denies Liquidity Challenges, Dismisses NNPCL’s $1Bn Loan Claim

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Dangote Petroleum Refinery and Petrochemicals (DPRP) has dismissed claims that the Nigerian National Petroleum Company Limited (NNPCL) used a $1 billion loan secured through a crude forward sale agreement to support the refinery during a liquidity crisis.

Dangote Refinery Denies Liquidity Challenges, Dismisses NNPCL’s $1Bn Loan Claim

In a statement on Wednesday, Anthony Chiejina, company’s chief branding and communications officer, said the NNPCL’s stance was a distortion of the facts.

“We would like to clarify that this is a misrepresentation of the situation as $1bn is just about 5% of the investment that went into building the Dangote Refinery,” Chiejina said.

Chiejina stated that the refinery’s decision to enter into a partnership with the NNPCL was based on the recognition of “their strategic position in the industry as the largest offtaker of Nigerian crude” and at the time, the sole supplier of petrol into Nigeria.

“We agreed on the sale of a 20% stake at a value of $2.76 billion. Of this, we agreed that they will only pay $1 billion while the balance will be recovered over a period of 5 years through deductions on crude oil that they supply to us and from dividends due to them,” Chiejina said.

“If we were struggling with liquidity challenges we wouldn’t have given them such generous payment terms. As at 2021 when the agreement was signed, the refinery was at the pre-commission stage.”

According to the statement, the agreement would have been cash-based rather than credit-driven if the refinery struggled with liquidity issues.

The refinery’s spokesman said the NNPCL was subsequently unable to supply the agreed 300,000 barrels a day of crude (bpd).

He stated that the shortfall was because the NNPPC “had committed a greater part of their crude cargoes to financiers with the expectation of higher production which they were unable to achieve”.

“We subsequently gave them a 12-month period for them to pay cash for the balance of their equity given their inability to supply the agreed crude oil volume,” he said.

“NNPCL failed to meet this deadline which expired on June 30th 2024. As a result, their equity share was revised down to 7.24%. These events have been widely reported by both parties,” he said.


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9mobile Addresses Recent Service Outages, Apologizes for Inconvenience

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9mobile has apologized for the recent service outages experienced by its valued customers which has affected their ability to provide voice, data, internet services. “We understand the frustration these disruptions have caused and deeply regret the inconvenience.

“Our technical team has identified the root causes of the outages including a fire incident at our Main Data Centre in Lagos last night which severely impacted services especially in the Lagos and South-West.  We are grateful for the swift intervention of the Lagos State Fire Service, which helped prevent further damage.

“Prior to the fire incident, our network experienced major fibre interruptions leading to varying degrees of outages. We had a fibre cut on the backbone links in Lagos which led to a total data outage across the country.

“This was followed closely by two vandalism incidents in Lagos and Abuja, leading to total service outage in South-West and data service outage in the North.  Services have now been fully restored in the North & South-South States while restorations work is ongoing in others. We expect to fully restore services as soon as possible”

At 9mobile, customer satisfaction is remains top priority. “We value the trust you place in us and appreciate your patience and understanding during this challenging time. Customers who continue to experience issues can reach out to our customer service team via our social media touchpoints or our experience centres”.

Once again, we sincerely apologize for the disruption and thank you for your continued support.


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NAF Delegation Visits Zinox Technologies, Discuss Partnership

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A high-level delegation from the Nigerian Air Force (NAF) recently visited Zinox Technologies, Africa’s foremost integrated ICT solutions company, exploring avenues for a strategic partnership to strengthen the Air Force’s operational and technological infrastructure.

The delegation, led by AVM SK Usman, Chief of Communications Information Systems (CCIS), included notable figures such as Dr. Asogbon, Strategic Consultant on Communication, Air Commodore Isah, Commander of the 041 CIS Dep, Air Commodore AI Hanidu, Director of Information Technology, Air Commodore HC Usman, Director of Electronic Warfare, Squadron Leader Bilawu, and Group Captain Oloretore, Commander of the 641 CIS Group.

During the visit, NAF representatives commended Zinox Technologies for its significant contributions to technological development across Nigeria and Africa. They emphasized the importance of collaboration in addressing critical needs, including the localization and implementation of robust data storage solutions at NAF headquarters and nationwide offices to ensure data security and accessibility, as well as deploying intelligent and advanced video surveillance systems to enhance security and operational efficiency.

Additionally, the discussions highlighted providing reliable and efficient alternative power solutions to support critical operations and establishing and equipping annex facilities to meet the NAF’s growing data storage and processing requirements. Both parties also proposed solutions to support the development of various data centres for the Air Force. These discussions underscored Zinox’s capability to meet NAF’s complex requirements, leveraging its experience and innovative technology offerings to enhance national security operations.

Zinox Technologies, known for its pioneering role in the African tech industry, has a proven track record and a rich history of impactful projects across Nigeria and the continent. The company has been instrumental in driving digital transformation initiatives, providing cutting-edge IT solutions, and supporting numerous sectors with innovative tech products.

The foremost tech company has executed several transformative initiatives, including Africa’s largest ICT voter registration rollout and impactful e-education and e-health projects in Nigeria. Zinox holds prestigious certifications such as the Microsoft Windows Hardware Quality Lab Certification and ISO 9001:2000.

Zinox’s commitment to technological advancement has earned them a reputation as a leader in the African tech ecosystem, making them a trusted partner for the NAF’s ambitious projects.

By partnering with Zinox, the NAF aims to leverage indigenous cutting-edge technology to enhance its operational capabilities and contribute to the overall development of the Nigerian Air Force. This collaboration highlights Zinox’s unwavering commitment to leveraging technology to support Nigeria’s growth and development.

 


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