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E-Business

Facebook Threatens Jumia’s Dominance in Africa – Report

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Results from a Black Friday Straw Poll conducted by GeoPoll last month have highlighted Facebook groups as a key player in Africa’s ultra-competitive space.

The findings, released this week, show that informal transactions through Facebook groups are threatening the success of African e-commerce giants like Jumia.

Njeri Wangari-Wanjohi, Marketing Manager at GeoPoll says Facebook emerged among the most popular options among the 2,031 poll respondents in Nigeria, South Africa, and Kenya – even as Jumia remains the most preferred e-commerce vendor for 56% of respondents who indicated that they have shopped on Jumia before.

“Interestingly, a significant number of online shoppers utilise Facebook groups. At 32%, Facebook is the second leading online retailer in the leading e-commerce regions.

Through informal entrepreneurs who utilise this leading social media channel to either sell through their groups or similar interest groups, Facebook is proving to be a formidable albeit odd player in this space.”

Wangari-Wanjohi believes the ubiquity of mobile phones bodes well for the Sub-Saharan region which also presents an opportunity because it is home to some of the least internet connected nations in the world.

“Beyond the low internet penetration levels in some countries and the high data costs, e-commerce is portraying an opportunity for online retailers to reach the youthful African consumer population.

Despite the numerous challenges that this nascent industry has faced in the region, there is a silver lining thanks to the expected rise in the use of technology in the content.

Global e-commerce concepts such as the Black Friday sales are also picking pace in creating awareness among the target market as brick & mortar stores join in seeking a piece of this pie.”

The poll also found that 74% of the 2031 unique respondents indicated they have purchased an item online before and of this number, 22% buy something only once a month.

“Amidst the slow growth, online retail outlets still grapple with their biggest challenge yet: trust. Among the 26% (531) of respondents who indicated they had never purchased any items online, the top reasons cited were that they did not trust the site (29%), and they did not know how the sites worked (20%).

This trend was also observed at the individual country level. The low trust levels towards online retails can be demonstrated by the most preferred payment options. For respondents of our straw poll, when they shop online, a majority prefer to pay in cash upon delivery at 50%.

Mobile money comes in a far second at 21% and debit cards a distant third at 14%. In Kenya and Nigeria, 52% and 51% respectively, of respondents indicated they preferred cash on delivery,” adds Wangari-Wanjohi.

GeoPoll says only 49% of the respondents had participated in the Black Friday sale month which most online retailers ran from 13 November to 13 December 2017.

The GeoPoll findings also established that clothing and footwear was more popular among online shoppers in South Africa, even though the most sought-after items during this sales promotion were electronics and accessories at 34%, household appliances (21%), and clothing and footwear (19%) in all three markets.

In Kenya, electronics and accessories ranked the highest at 46%. In Nigeria, the most sought-after item was electronics and accessories at 29%.

Claude Schuck, regional manager for Africa at Veeam believes e-commerce will only grow in popularity going forward and that retailers need to plan accordingly to avoid downtime among other challenges.

“South Africans are more comfortable in going the online route for their purchases, especially when it comes to themed days like Black Friday and Cyber Monday.

There has to be a realisation from retailers, especially those with brick-and-mortar stores, that there will be a significant increase in demand that needs to be planned for appropriately.”

 


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E-Business

Natasha: TMG Demands Probe of Alleged Data Breach in Failed Recall

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Senator Natasha Akpoti-Uduaghan and Godswill Akpabio
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Transition Monitoring Group (TMG) has called on the National Data Protection Commission (NDPC) to investigate what it described as an alleged unauthorised and fraudulent use of personal data of constituents in the failed recall attempt of Natasha Akpoti-Uduaghan, Senator representing Kogi Central in the National Assembly.

Natasha: TMG Demands Probe of Alleged Data Breach in Failed Recall

The organisation expressed concern that voters’ personal information may have been illegally harvested and deployed without their consent to generate signatures for the recall petition.

Speaking at a press briefing in Abuja, Auwal Rafsanjani, chairman, TMG,  observed that such an act amounts to a gross violation of the Data Protection Act, which he said, also undermines public trust in the country’s democratic process.

He called for a forensic verification of the Voter Identification Numbers (VINs) submitted in the recall process, using the Bimodal Voter Accreditation System (BVAS).

TMG’s position came a few days after the Independent National Electoral Commission (INEC) dismissed the petition seeking to recall Natasha for failing to meet constitutional requirements.

The commission had revealed that following a thorough review of the signatures and thumbprints submitted by petitioners, only 208,132 signatories were verified, falling short of the required 237,278.

Rafsanjani, however, expressed concern on how more than 50 per cent of total registered voters in Kogi Central quickly turned up to sign the petition for the recall of Natasha in a country, he said, has historically experienced a worrisome level of voter apathy.

According to him, the incident calls for deeper insight that can only be brought about through thorough investigation.

“While it is noted that INEC has terminated the process at the stage of counting signatories to the petition as the number of signatories did not meet the constitutional requirements for further verification, the seeming fraud of harvesting voters’ details from anywhere to file the petition cannot be overlooked,” he said.

Rafsanjani added: “We are also deeply worried that against the provision of the Data Protection Act, personal data of citizens of Kogi Central Senatorial District have been harvested and used without their consent. This fraud must be investigated by the National Data Protection Commission to assure Nigerians that their personal data will indeed be protected as envisaged by the law.

“Further investigations to verify and authenticate the Voter Identification Number (VIN) through the BVAS must be carried out. Where investigations reveal a fraudulent process, the petitioners must be brought to justice to serve as deterrent to those who would be willing to be induced and used by politicians for this kind of charade in the future.”

But the NDPC, has, reiterated commitment to enhancing data privacy among public and private bodies in the country.

Dr. Vincent Olatunji, national commissioner and CEO, said the commission aims to enforce stricter data protection measures to safeguard sensitive public and private information, as well as promote regulatory compliance in line with relevant laws.

 


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NDPC to Strengthen Data Privacy Practices in Nigeria

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National Data Protection Commission (NDPC) has reaffirmed its commitment to strengthening data privacy practices across Nigeria’s public and private sectors.

NDPC to Strengthen Data Privacy Practices in Nigeria

Speaking at a regional capacity-building workshop in Katsina for ICT personnel from the north-western states, Dr Vincent Olatunji, national commissioner and chief executive officer of the NDPC, said the commission is stepping up enforcement of data protection regulations in line with national laws.

Olatunji, represented by Mr Princewill Nnaka, head of the Commission’s Enforcement Unit, noted that the NDPC is focused on raising awareness of data rights, improving staff training, and partnering with development agencies to boost capacity.

He said stronger data protection measures would help reduce incidents of cyberbullying, online financial fraud, and loss of lives due to breaches of privacy.

“Data protection is a global concern,” he said. “Our goal is to ensure Nigeria aligns with international standards in the safeguarding of personal data.”

Also speaking at the event, Naufal Ahmed, director general, Katsina State Directorate of ICT (KATDICT), said the training aimed to equip participants with the technical knowledge required to implement the Nigeria Data Protection Act (NDPA) 2023.

He added that the initiative would also enable participants to serve as Master Trainers and Data Protection Officers (DPOs) in their respective institutions.

The three-day programme drew 40 participants, including four officers each from Kaduna, Kebbi, Jigawa, Sokoto, and Zamfara States, as well as 16 officials from various ministries, departments, and agencies in Katsina State.

 

 


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CJN Warns Judicial Officials against Data Breaches, Cyber Attacks

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Kudirat Kekere-Ekun, Chief Justice of Nigeria, has cautioned judicial officials to be vigilant against data breaches, cyber threats and vulnerabilities in online systems as the judiciary continues to adopt digital technology.

CJN Warns Judicial Officials against Data Breaches, Cyber Attacks

Kudirat Kekere-Ekun, Chief Justice of Nigeria,

Kekere-Ekun gave the caution while delivering a keynote address at the opening ceremony of the 2025 National Workshop on Information and Communication Technology, held at the National Judicial Institute in Abuja.

The CJN represented by Salisu Garba, administrator, National Judicial Institute, emphasised that, as the judiciary handles cases, files, personal information, and classified government data, it remains a prime target for cyber attacks.

She underscored the need to safeguard the integrity of court records, warning that any breach could carry serious legal consequences and pose risks to national security.

She said, “Thus, a strong cybersecurity framework must be implemented to safeguard judicial data from unauthorised access, hacking, and corruption.”

The CJN emphasised the need for judicial ICT personnel to receive proper training in cybersecurity best practices, encryption methods, and secure data management.

She commended the National Judicial Council for its proactive efforts in modernising the judiciary, noting that the Judiciary Information Technology Policy stands out as a key initiative, offering a clear framework for the effective deployment and use of ICT in court operations.

In his welcome address, Olumoh Abdulazeez, Institute’s Secretary, emphasised that the annual workshop was aimed at equipping court personnel with the skills needed to keep pace with technological advancements.

“The effective integration of technology can greatly enhance access to justice and lower the barriers for litigants.’”

 

 


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