FCMB Deploys ATM for DStv Subscription Payment

DStv subscribers in Nigeria can now pay their subscription fees through FCMB’s automated teller machines (ATMs) across the country, as the bank has deployed a novel DStv bills payment solution.
The payment solution, which is the first of its kind in Africa, is a convenient service that enables DStv subscribers across the country to pay subscription fees directly from their accounts to DStv using their debit cards on any of FCMB’s ATMs.
Olayinka Oni, FCMB’s group head, Information Technology said the service is currently exclusive to FCMB and aims at bringing convenience to the growing population of DStv users anywhere in the country.
“FCMB has been a major provider of ATM services since 2004 and today continues to be an industry leader in financial services innovation. We are delighted to be the first bank to provide an ATM based DStv bills payment solution across the country, and will continue to introduce new services that provide increased flexibility and comfort for our customers,” Oni stated.
Anurag Saxena, chief executive officer, FCMB said: “As part of our effort to expand our service network, we recognize that the ATM is an important and efficient contact point for customers outreach. This world-class DStv payment solution is a reflection of our intent to not only increase the quality of ATM services we have in the country, but also to find ways of making available to our customers painless and easy payments.”
Kapa Kaumba, head, operations, MultiChoice Nigeria said they were really excited about the latest FCMB initiative. “This bodes well for our continuously progressive relationship with FCMB and is part of Multichoice and FCMB’s plans to make customer service the mainstay of our businesses.”
He said that MultiChoice expects that this initiative will result in a seamless payment process for customers, and that FCMB will deliver a quick turnaround time for processing customer payments so as to have MultiChoice subscribers reconnected as soon as possible.
“Interacting with MultiChoice will become easier and simpler as we roll out innovative products to assist subscribers,” he noted.