Interdist Markets Avaya Solutions Across Africa

Interdist, a leading technology distribution company owned by Computer Information Systems (CIS) has signed an agreement with Avaya, a global leader in business communications, software, systems and services, to market Avaya solutions across Africa.

The two companies will focus on driving adoption of Avaya’s innovative technology in 27 countries across the continent.

Interdist together with Avaya will offer the best-in-class Unified Communications and Networking solutions covering Messaging, Platform, Infrastructure, Video Conferencing, Software defined Networking, Ethernet Switches, Access Control, Wireless Networks and Network Management.

The Company said its main priority is to focus on the solutions build to enable medium-sized businesses to digitally transform, while improving  productivity and efficiency.Interdist holds strong positions in the majority of its markets and is penetrating strongly with Avaya in the African market in many countries such as Ghana, Algeria, Ivory Coast, Mauritius, Nigeria, Morocco, Kenya, Tunisia amongst others.

CIS Group is a leading ICT systems supplier in Europe, Africa and the Near East. The company is an expert in the distribution and integration of solutions, products, and services, and supports over 1,000 corporate customers and 5,000 resellers.

Interdistis the distribution channel arm of the group and was established in 1994. Interdist has expanded significantly, increasing its geographic reach with two central entities, four regional logistic centres, and 27 local companies.

Avaya provides business communication solutions, services and networking infrastructure technologies to private and public-sector organizations and enterprises of all sizes. With digital transformation topping the corporate agenda for organizations in Africa, and CIOs facing budget constraints in challenging market conditions, Avaya is helping to remove the uncertainty caused by digital disruption, with solutions designed to help businesses improve operational excellence, enhance customer satisfaction, and drive greater competitive differentiation. Nearly 90% of all Fortune 1000, 95% of Fortune 500 and 97% of Fortune 100 companies run Avaya solutions.

“Avaya is committed to helping Africa’s development and to playing our part in driving digital transformation in the region. By working with Interdist we can add depth and breadth to our reach, enabling us to make our offerings available in new markets, and give our customers greater access to our solutions” said Hatem Hariri, Managing Director, Africa, Avaya

“Our objective is to become the distributor of choice for those markets we operate in for our partners, suppliers and resellers. Therefore, we always carefully select our business partners, and invest time and resources into building lasting relationships with them. We are committed to our partnership with Avaya and look forward to exploring further opportunities with them” commented Antoine Kareh,  General Manager, CIS Group.

Interdist Offshore holds all the distribution entities of CIS group and mainly the Hiperdist located in 27 countries.

The presence of the Hiperdist at the heart of each market enables it to play a vital partnership role ensuring immediate availability of the bestselling ITC products with necessary pre-and post-sale technical support backed by targeted financing programs

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on premise and cloud deployment options that seamlessly integrate with non-Avaya applications.

The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage.

Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.