30 results
- 30 Jul 2025
MTN Nigeria Hosts Inaugural Customer Engagement Day, Reaffirms Commitment to Customer-Centered Innovation
MTN Nigeria has held its first-ever Customer Engagement Day (CED) at its Rooftop venue in Ikoyi, Lagos, to deepen ties with its subscriber base and enhance customer experience. The hybrid event,…
- 25 Apr 2025
MTN Appoints Egerton Idehen as Chief Broadband Officer
MTN Nigeria, leading technology company, has announced the appointment of Egerton Idehen as Chief Broadband Officer (CBBO), effective April 2025. Egerton joined MTN in 2002 as a Call Centre Agent and…
- 4 Oct 2023
MTN Nigeria Thrills Customers with Prizes to Celebrate Customer Service Week 2023
MTN Nigeria commenced a series of activities as part of the celebration of Customer Service Week to excite its customers. With the theme, 'You Make Our Network,' the company recognised and…
- 11 Oct 2024
MTN Nigeria Celebrates Customer Service Week with Gifts, Gratitude, and Smiles
MTN Nigeria kicked off a series of activities to mark Customer Service Week celebration, a global event dedicated to recognizing the role of customer service in driving business growth while…
- 3 Aug 2025
MTN @ First-ever CED, Pledges to Address Subscribers’ Concerns
MTN Nigeria, has pledged the company’s renewed commitment to transparency and responsiveness in addressing customer concerns. Karl Toriola, chief executive officer, MTN Nigeria, Karl Toriola, chief…
- 2 Oct 2024
How to Enter MTN See Naija Competition to Promote Nigeria’s Vibrant Cultural Heritage
In commemoration of the World Tourism Day, MTN Nigeria launched the See Naija platform, a digital tourism initiative aimed at showcasing Nigeria’s vibrant culture, iconic landscapes and creative…
- 2 Feb 2025
Telcos May Collapse without 50 Percent Tariff Hike- MTN Chief
Tobe Okigbo, MTN Nigeria’s chief corporate services and sustainability officer, has painted a bleak picture during the telecom CEOs forum in Lagos, emphasising the urgent need to address pricing…
- 5 Nov 2025
MTN Nigeria Celebrates Esther Akinnukawe’s CIPM Fellowship and Inclusive Leadership
In an era where organisations are redefining leadership and equity, MTN Nigeria continues to set the pace with its growing cadre of women in senior leadership positions. The company’s consistent…
- 4 Jun 2019
MTN Empower Youth during 21 Days of Y’ello Care
Nigeria is characterised by an ever-increasing youthful population. While this dynamic presents exciting potential, it also poses some challenges, one of which is youth unemployment. It is…
- 7 Jun 2024
MTN Nigeria Begins 30 Days of Y’ello Care
MTN Nigeria, Leading ICT company has announced the 17th edition of its flagship employee volunteer initiative, Y'ello Care, where MTNers have the unique opportunity to contribute their resources –…
- 13 Oct 2022
"We are all about Empowering our Customers and Community" - Ugonwa Nwoye
To celebrate the 2022 annual Customer Service Week, leading ICT organization, MTN Nigeria, hosted customers at an online forum themed Empowering Customers and Community which was held on October 7,…
- 10 Aug 2026
From Few Subscribers to 92m: The Remarkable 25-Year Journey of MTN Nigeria
MTN Nigeria has commemorated 25 years of operations in the country, highlighting its growth from a relatively small telecommunications operator to one of Nigeria’s largest digital connectivity and…
- 13 Jul 2021
Flutterwave Taps Bankole Falade as Chief Regulatory & Government Relations Officer
Flutterwave, Africa’s leading payments technology company, has appointed Mr. Oluwabankole Falade (Bankole) as the new Chief Regulatory and Government Relations Officer. Mr. Oluwabankole Falade…
- 17 Oct 2024
MTN Launches Flagship 5G Experience Centre in Abuja
MTN Nigeria, leading telecommunications provider has officially launched the first 5G Experience Centre in Abuja, on Wednesday, 16th October, marking a significant milestone in the brand’s commitment…
- 16 Jun 2021
Concerns of Network Distribution Taken out of Context- MTN Nigeria
MTN Nigeria has said that maintaining network stability and high levels of customer service remains a key priority for it. Karl Toriola, Chief Executive Officer, MTN Nigeria The telecom giant was…
- 21 Jul 2025
MTN Nigeria Rewards 1,500+ Winners with ₦290m in Mega Billion Promo
Telecoms giant, MTN Nigeria, has announced the disbursement of over ₦290 million to more than 1,500 winners in its ongoing Mega Billion Promo. L-R: Deji Roberts, Assistant Director, Nigerian…
- 24 Jul 2024
MTN Nigeria Launches First Fully Digitised Retail Store in Sub-Saharan Africa
Leading ICT company, MTN Nigeria has set a new benchmark in the retail sector with the unveiling of sub-Saharan Africa's first fully digitised retail store in Ikoyi, Lagos. This milestone underscores…
- 20 Feb 2025
Spelling Bee Winner Ikenna Ikechukwu Becomes MTN Nigeria's CEO for a Day, Inspires Young Nigerians
In a remarkable fusion of academic achievement and corporate leadership, 15-year-old Ikenna Ikechukwu stepped into the role of CEO at MTN Nigeria for a day on Wednesday, February 19, 2025. L-R Ayham…
- 9 Jun 2019
MTN Nigeria CEO Emerges ‘HR Champion 2019’
Ferdi Moolman, Chief Executive Officer, MTN Nigeria Communications Plc has been honoured with the ‘HR Champion 2019’ Award, for supporting the most innovative and far-reaching HR initiatives in 2018.…
- 22 Feb 2024
Breaking……MTN Nigeria Unveils Africa’s First AI Powered Chatbot
MTN Nigeria, in alignment with our core belief that everyone deserves the benefits of a modern, connected life, has successfully integrated OpenAI on the MTN Zigi Chatbot. This heralds a…
- 4 Jul 2018
MTN Redefines Customer Experience with CEM
In a bid to solve customer related issues, MTN in partnership with Nokia have unveiled revolutionary customer experience management system that would address challenges impeding customers experience…
- 20 Nov 2020
Stakeholders Task SMEs on Customer Engagement
As part of efforts to support Small and Medium-Scale Enterprises (SMEs) in Nigeria, the MTN Revv Masterclass held a question and answer session, tagged Y’ello Clinic to offer informed business…
- 24 Sept 2020
MTN Revv Programme: Experts Train SMEs on Customer Experience and Data Analytics
Experts at the latest edition of the Revv Programme masterclass have trained SME owners how to improve customer experience and maximise data analytics to scale their business growth. The…
- 24 Nov 2020
MTN Nigeria Introduces ‘Zigi’ A New Digital Online Assistant
MTN Nigeria is set to launch ‘Zigi,’ an online assistant chatbot designed to enhance customers’ digital interactions with the brand, and provide speedy and secure marketing, sales and technical…
- 14 Apr 2025
How MTN Nigeria Took 65 PAU Postgraduate Students on Tour of it's Facilities
In a bid to bridge the gap between classroom theory and real-world corporate experience, MTN Nigeria recently opened its doors to postgraduate students from Pan-Atlantic University’s (PAU) School of…
- 10 Oct 2025
MTN Deepens Customer-Centric Strategy to Drive Long-Term Growth
MTN Nigeria is reaffirming its commitment to placing customers at the core of its business through a renewed, customer-centric strategy that focuses on listening, learning, and acting on feedback.…
- 19 Dec 2023
MTN Nigeria Becomes First African Brand to Win the International Airship Altitude Awards
MTN Nigeria emerged as the winner of the Airship Altitude Awards recently held at the Mobile Leaders Forum in London. The company won the award for its mobile app, 'myMTN NG,' a free application…
- 21 May 2021
MTN Nigeria Partners LaLiga to Bring Top Notch Football Entertainment to Fans
MTN, Nigeria’s largest mobile telecommunications operator, has announced a partnership with LaLiga, the men’s top professional football division of the Spanish football league system, currently one…
- 23 May 2023
SABRE Africa Honours MTN’s Karl Toriola with Certificate of Excellence
In recognition of his tenacious leadership and drive for innovation, Karl Toriola, the CEO of MTN Nigeria, received the 2023 SABRE Africa Certificate of Excellence as CEO of the Year. Since becoming…
- 31 Jul 2026
MTN Nigeria Posts N707.5bn H1 Profit, Declares N26 Interim Dividend
MTN Nigeria Communications Plc has reported a strong financial performance for the first half of 2026, recording a 70.6 per cent increase in profit after tax to N707.5 billion, driven by sustained…