19 results
- 19 Aug 2020
Ikeja Electric Launches WhatsApp Chatbot
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service.…
- 22 Oct 2016
Ikeja Electric Partners DRASA on Handwashing Day in Lagos Schools
Ikeja Electric Plc, Nigeria’s largest distribution company has partnered with Dr. Ameyo Stella Adadevoh (DRASA) Health Trust and Kleanmate to celebrate this year’s Global Hand washing Day with…
- 19 Apr 2016
Ikeja Electric Reacts to Labour Picket On Facilities
Ikeja Electric has condemned the picketing of its facilities by Labour Unions, warning that consumers living within its network could experience long periods of darkness if the disruptive protests…
- 6 Jun 2016
Ikeja Electric Identifies with Children in Selected Hospitals
Ikeja Electric, one of Nigeria’s biggest electricity distribution company, recently visited children across selected hospitals located within its network to mark the recent 2016 Children’s Day. The…
- 15 Jun 2016
Ikeja Electricity Launches Network Monitoring for Safety
To further strengthen its commitment towards ensuring the safety of lives and properties, Ikeja Electric, Nigeria’s biggest electricity distribution company, has launched its novel Network Safety…
- 3 Aug 2016
Ikeja Electric Introduces Three-Tier Discounts on Outstanding Bills
Ikeja Electric Plc, has introduced a debt discount initiative which provides various percentage discount options to enable customers pay off their outstanding bills and meet their financial…
- 5 Sept 2016
Ikeja Electric Launches Live Chat, PoS for Instant Response to Customers, payments
Ikeja Electric Plc, Nigeria’s largest power distribution company, has launched an online “Live-Chat” service which enables customers engage with trained customer service representatives on a…
- 31 Jan 2017
Ikeja Electric Decries Violence Against Staff, Threatens Court Action
Ikeja Electric, has decried the increasing spate of violent attacks against its staff. Citing the recent malicious incident at Akowonjo, Lagos, where an aggrieved woman allegedly stabbed a staff of…
- 2 Mar 2017
IKEDC Launches Campaign to Curb Unethical Practices
Ikeja Electric, Nigeria’s largest distribution company has launched a concerted effort aimed at curbing unethical practices across its network and also encouraging customers to report such practices.…
- 28 Apr 2017
Health: Ikeja Electric Fetes Bariga Community with Safety Nets
Ikeja Electric Plc, Nigeria’s largest electricity distribution company, has joined the global fight against malaria as it marked World Malaria Day with the donation of treated mosquito nets and…
- 9 May 2017
Ikeja Electric Decries Spate of Vandalism, Seeks Community Support
Power supply to Igando, a bustling community located in Alimosho local government area of Lagos State, South-West, Nigeria has been severely compromised, following a wave of vandalism of electrical…
- 9 Oct 2017
Ikeja Electric, XT Monitor Carry Out Medical Outreach
Nigeria’s largest Electricity Distribution Company, Ikeja Electric Plc (IE), in line with its Corporate Social Responsibility (CSR) objectives have partnered with XT Monitor Ltd, in bring medical…
- 11 Oct 2018
Ikeja Electric Develops Mobile App For Customer Safety
A new mobile app that will help the prevention of customers and employees against electrical hazard, i-Safe has been unveiled by Ikeja Electric Plc. The application, developed in Nigeria by Ikeja…
- 25 Jan 2019
Ikeja Electric Commences e-tagging of High Tension Poles
Ikeja Electric Plc (IE) says it has commenced electronic tagging of electricity poles across its network to optimize operations through adequate maintenance of installations and reduction of…
- 28 Aug 2019
Ikeja Electric Launches E-Bills To Enhance Customer Experience
Nigeria’s leading electricity distribution company, Ikeja Electric Plc (IE) has introduced its electronic billing (e-billing) platform, which enables customers to receive electricity bills promptly…
- 25 Jun 2020
Infobip Deploys Cloud Contact Centre Solution at Ikeja Electric
Infobip’s reputation as the leading provider of cloud communication solutions, as well as its extensive track record as the service provider of choice to many of the world’s top brands, has been…
- 4 Apr 2016
Ikeja Electric Exits Labour Talks To Safeguard Service Excellence
Ikeja Electric has discontinued talks with Labour over the recent disengagement of workers, stating that the negotiation was tendingtowards a proposition that would jeopardise transparency, employee…
- 14 Feb 2021
IE Introduces Incentives for Whistleblowers on Energy Theft
Ikeja Electric Plc has introduced incentives for exposure of energy thieves within its network as part of its renewed effort to curtail the incidence of Energy theft. The Company in a statement…
- 9 Apr 2016
Ikeja Electric Cautions Against Cash Payments to Staff
As part of efforts to ensure efficient service delivery to its customers across its network, Nigeria’s largest electricity distribution company, Ikeja Electric has cautioned customers against making…