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Uber Deploys New Solution To Further Address Driver-Partners Needs

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By peter oluka

Uber, has disclosed a powerful set of new features on the app that will make it even easier for driver-partners across Nigeria to choose when, where, and how they drive.

Driver-partners in Nigeria choose to drive with Uber because they can use the app on their own terms. With these new features, Uber is doubling up on what’s made Uber the first choice for flexible opportunities and making it even better.

These new features follow the recent launch of Uber’s In-App Chat, a feature which allows driver-partners and riders to chat right in the Uber app without having to share their phone numbers with one another when they need to get in touch.

Lola Kassim, general manager for Uber West Africa explains, “Over the last few months, we’ve spent a lot of time listening to and engaging with over 7000 driver-partners across Nigeria, hearing what they need from the Uber app so that we can improve and transform the driver experience. We are thrilled about the feedback we received as driver-partners have been very clear on what they need. Based on their responses, we will be rolling out products that can address three keys areas: more flexibility for drivers when it comes to when they want to use Uber, using Uber technology to create a stress-free experience, and building on safety.”

To start, Uber will be launching a number of products that drivers have asked for:

Driver Share My Trip:

Uber already offers a way for riders to share their trip status with their contacts, and so the Share My Trip feature now allows drivers to share the trip information with loved ones, without implicating the privacy of the rider or divulging personal information or specific drop off or pick up points.

Arrival Destination & Time:

Drivers will now be able to set the time that they want to arrive at their final destination at any time of the day with the Arrival Time feature. As drivers go about their day with the destination and arrival time set, the app will notify them when it’s time to start heading toward their destination.

At that time, they’ll be connected with a trip along the same path. This allows for more flexibility and allows them to make a little extra money on the way.

Long Trip Notification:

Information will be sent to driver-partners to fit driving around their lifestyle, which means drivers will now get a heads-up when a trip is estimated to be 45 minutes or longer, so they can plan accordingly.

Rating Protection:

Sometimes riders might give their trip a low rating for reasons beyond a drivers control like an issue with the Uber App. With the new ratings policy, these type of ratings won’t count towards a drivers score. Uber will still get the feedback to help them improve but it won’t impact the driver’s overall rating.

What does this mean for driver-partners? Kassim explains, “When Chinonyerem goes online to start accepting rider requests, he can use the “Share My Trip” feature to share his information about his trip with his wife such as where he is on the map. He is in control to start and stop sharing with his wife or other contacts as he’d like, and she can easily see his whereabouts on a map with quick-dial contact details and his license plate number.”

“Or take, for example, driver-partner Adekunle, who has been driving for quite some time that day and wants to end his time on the Uber app in the next hour so. “Long trip notification” allows for him to know in advance if the next trip will be more than 45 minutes so that he can choose to accept it or it goes to the next available driver, allowing him to go home when he needs to.”

“Drivers play a key role in defining Uber’s future and we want them to know that we are committed to ensuring the app works best for them first. We believe these new features will create meaningful changes to their lives and driving experience,” concludes Kassim.

But this is only the start – by putting driver-partner concerns and dialogue at the heart of Uber’s strategy, Uber will continuously work on improving their experience with the app.

This isn’t just about new features – it’s about a sustained commitment over time, and Uber is incredibly excited to apply the full strength of Uber to improve and transform the driver experience for the 7000 men and women who drive with Uber every week.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Nedjip Tozun, CEO d.light Named in 2024 TIME100 Climate List for Transformative Impact on Clean Energy Access

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Nedjip Tozun, Co-founder and CEO at d.light, has been named one of the world’s most influential leaders driving business to real climate action in the 2024 TIME100 Climate list.

TIME’s annual climate list recognizes the world’s most innovative and impactful business leaders championing climate action and working toward a sustainable future. This honor celebrates Tozun’s visionary leadership and commitment to transforming energy access for underserved communities across Africa and Asia.

Since co-founding d.light in 2007 at Stanford University, Tozun has led the company’s mission to empower lives through sustainable, affordable, off-grid clean energy solutions. Under his leadership, d.light has reached over 180 million people, providing transformative products such as solar home systems, lanterns, and appliances, and connecting households and businesses to life-enhancing solar energy.

With a growing footprint across some of the world’s most energy-challenged regions, d.light’s innovative pay-as-you-go platform, Atlas, enables over 6 million transactions monthly, making clean energy accessible and affordable for millions.

“We are honored to see Nedjip’s dedication recognized by TIME as part of this esteemed Climate list,” said Wayne Keast, d.light board member and Managing Partner of Inspired Evolution. “His passion for bringing clean energy to the most remote communities is reshaping the future of energy, health, and opportunity in regions where the climate crisis hits hardest.”

As a pioneer in clean, off-grid energy solutions, Tozun has not only driven unprecedented growth for d.light but has also challenged and changed the industry landscape.

His work has made d.light a trusted partner in the global climate effort, positioning the company as a model for sustainable development and scalable solutions in emerging markets.

With a goal of impacting 1 billion people by 2030, d.light continues to scale operations and forge partnerships to meet growing demand while addressing critical climate issues head-on.

“I’m truly grateful to be recognized by TIME for our work in advancing clean energy access”, said Tozun. “This acknowledgment underscores the urgent need to prioritize equitable access to clean energy as we tackle climate change.

d.light’s work is rooted in the belief that everyone deserves access to energy, and I am proud of what we have achieved together with our team, partners, and the communities we serve.”

Tozun’s inclusion in the TIME100 Climate list highlights the impact of d.light’s work across Africa and elsewhere. It follows d.light’s recent recognition as a finalist in the 2024 Earthshot Prize, the international environmental award founded by the UK’s Prince William that recognises groundbreaking sustainable solutions for repairing and regenerating the planet.

 


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Cloud Energy Solar Shines Bright with 200 Watts Street Lighting Bulb

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Nigeria’s foremost indigenous Renewable Energy Company, decorated by industry partners as the most Outstanding Energy Provider, Cloud Energy Solar, living true to its appellations, is focusing its renewable energy competencies beyond the home and office.

Cloud Energy has increased its impact in street lighting with the design and production of the 200 Watts street lighting bulb.

The 200 Watts bulb consolidates the reputation of brightness and long lasting for the Cloud Energy range of energy saving bulbs, in the homes and offices.

Spurred by the abundance of the sun, the Cloud Energy Solar Company seems challenged to never let the sun set. The Managing Director of Cloud Energy, Mr. Theophilus Nweke, launching the 200 Watts bulb observed that the times are dangerous in terms of security.

Therefore, the brilliance of the street lighting will eliminate all lurking shadows from the streets and security posts. It is an answer to a call to duty for all patriots to deploy their competencies to enhance national security.

The renewable energy boss said that citizens must be prepared to make sacrifice to give Nigeria its deserved place as the giant of Africa. These sacrifices can come from the kind of opportunities that OEMs give to Nigerians. For example, Cloud Energy, a leading solar practitioner is currently offering rooftop solar panels with a flexible payment plan up to two years or more.

Property owners can now design their buildings with solar panels on the roof and keep paying long after they have completed and moved into the houses.

This flexible payment consideration, the Cloud Energy Boss explains, extends to the entire range of Cloud Energy Solar products – Energy storage products, Inverters, Batteries; Lifestyle products, Fridges, Freezers, Fans Television sets, and solar accessories.

These offers are conveyed in a campaign entitled Bridge the Energy Gap, a clear departure from the traditional way of presenting offers in the market.

The bridge has been used as a symbol to convey a sense of professional support, assistance, and partnership.

The bridge beyond meaning a make-up for a shortfall also provides a thorough fare to the energy transition, without bottlenecks. It deletes all doubts and gives a sense of certainty for a transition.to Solar.

The bridge is the fact that Cloud Energy in partnership with its finance partners offers different kinds of payment plan to ensure a done deal, in electricity, without tears.

Cloud Energy, founded in 2015 has earned respect by installing Solar and Inverter systems for discerning clients, mainly academic, research institutions and multi-nationals across the nation.

In less than a decade Cloud Energy has foot prints in the Banking and Finance sector with ATM installations; Homes and Public buildings with Solar Systems; and is a viable partner to governments through the Rural Electrification Project.


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Airtel HR Director, Adebimpe Ayo-Elias Honoured as HR Leader of the Year

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The Director of Human Resources and Administration at Airtel Nigeria, Adebimpe Ayo-Elias, has been awarded as HR Leader of the Year at the 2024 HR People Magazine Awards, organized by Mapelwood Global Resource.

The award ceremony, held recently at the Lagos Oriental Hotel, celebrated the achievements of outstanding HR professionals across Nigeria who have contributed significantly to organizational success and workplace culture.

Speaking on the recognition, Carl Cruz, CEO of Airtel Nigeria, expressed immense pride in Ayo-Elias’s achievement, describing it as a milestone not only for her but also for the company.

“Adebimpe’s impact, dedication, and leadership extend well beyond Airtel, and this award is a well-deserved recognition of her influence in the HR field. We are incredibly proud of her accomplishments and look forward to her continued contributions to the industry,” he said.

Receiving the award, Adebimpe expressed gratitude for the honour, reiterating her commitment to advancing world-class HR practices within her organisation.

“I am deeply grateful for the opportunity to contribute positively to the lives of those we serve within and beyond the organization. Airtel Nigeria creates an environment that nurtures growth, encourages innovation, and prioritizes the well-being of every employee and as such, this award motivates me to continue championing these values,” she said.

This award reaffirms Airtel Nigeria’s commitment to developing and empowering talent, further establishing the company as a leading force in creating an impactful, forward-thinking workplace.


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