Telecom
Airtel, NIPR Collaborate to Deepen Consumer Education

In line with its commitment to enriching lives as well as providing credible platforms to deepen consumer education, leading telecoms operator, Airtel Nigeria, recently partnered with the Nigerian Institute of Public Relations (NIPR), to host the 2nd NIPR Lagos stakeholders’ conference, at the University of Lagos.
The conference, which had the theme “The Nigerian Consumer – Rights, Duties and Obligations,” focused on the critical role public relations and its practitioners play in protecting the rights of the Nigerian consumer.
The lead speaker, Prof. Ralph Akinfeleye, professor of Mass Communications, University of Lagos, noted that Public Relations should be used to maintain cordial and beneficial relationship between buyers and sellers, referring to PR as a tangible activity that will bring about visible changes in consumer behavior, education and protection.
According to Akinfeleye, effective PR should protect the interest of buyers, promote the rights of consumers, and evaluate the activities of both buyers and sellers.
“PR professionals should know that consumer education is paramount to consumer protection and the development of the country. Thus, tangible PR is a must in consumer public relations,” he said.
Also speaking at the conference, Airtel Nigeria’s Maurice Newa, chief commercial officer, who was represented by the company’s Head of Mass Market Segment, Oladipo Jolaosho, noted that the telco is committed to supporting reasoned discourse as well as promoting credible platforms that promote consumer education and protection.
According to him, consumer protection is fundamental in order to safeguard consumer right as well as prevent exploitation or infringing on the rights of customers.
He revealed that Airtel Nigeria develops bespoke products and services based on the needs of individuals, and this is usually accomplished by conducting focus group sessions to understand the telephone needs of people in order to provide the right products for the right segments.
Jolaosho went further to explain that Airtel’s products and services are targeted towards the mass market segment, youth segment and the high value segment.
“Our newly launched Smart connect caters to the mass market while Smart Trybe is targeted at students or Nigerian youths. On the other hand, the Airtel Premier Connect is targeted at the High Value segment”.
Other participants at the event admonished the Nigerian consumer to be assertive, saying that the era of consumer awareness is now, and so consumers should know their rights and demand for a redress when they are short-changed in the process of buying a product or receiving a service.
They also called on the Consumer Protection Council (CPC) to help amplify consumer education in Nigeria and seek to give the Nigerian consumer rights in the marketplace as this will help bring change and development to the country.
The 2nd NIPR Lagos stakeholders’ conference was attended by several notable personalities including Barr. Joseph Okonmah, Chairman NIPR Lagos chapter, the Vice Chancellor, University of Lagos, Prof. Rahmon Bello, represented by Prof. Duro Oni, Dr. Rotimi Oladele, President / Chairman Governing Council NIPR, Dr. Abigail Ogwezzy-Ndisika, Tony Ojobo, Director, Public Affairs, Nigerian Communications Commission, among others.
Telecom
GBB Reaffirms Commitment to Driving Public Sector Innovation @ the 5th Public Service Innovation Competition Awards

Galaxy Backbone (GBB), Nigeria’s digital infrastructure and shared services provider, joined other key government institutions at the 5th Public Service Innovation Competition Award Ceremony, organized by the Office of the Head of the Civil Service of the Federation (OHCSF).
The event, which held in Abuja, celebrated groundbreaking ideas from Ministries, Departments, and Agencies (MDAs) that are reimagining public service delivery through innovation.
The ceremony, which attracted notable dignitaries including the Chief Host herself, The Head of the Civil Service of the Federation, Mrs Didi Esther Walson-Jack, OON mni. Others include, former Heads of Service, Dame Amal Pepple and Mr. Danladi Kifasi, and the Chairman of the House Committee on Public Service, Hon. Sani Bala, showcased the vibrancy and ingenuity of Nigeria’s Civil Servants.
Delivering a goodwill message on behalf of the MD/CEO of Galaxy Backbone, Mr. Sani Ibrahim, Executive Director, Finance & Corporate Services, underscored the importance of inter-agency collaboration, digital literacy, and innovative thinking as pillars for national development.
He emphasized that GBB remains deeply committed to supporting initiatives like the Innovation Competition, which foster a culture of creativity, problem-solving, and transformation across the public sector.
“Innovation is no longer a luxury — it is essential to building a responsive, efficient, and digitally enabled government. At Galaxy Backbone, we are proud to align with this vision through our Integrated Digital Transformation Strategy (IDTS), which drives digital infrastructure, innovation, data security, and capacity building across MDAs,” he stated.
The 2025 edition of the competition saw an outstanding 155 entries, with 132 individuals pitching innovative ideas and 66 thematic teams presenting implementable solutions designed to enhance service delivery and governance.
Themed around streamlining bureaucratic processes, succession planning, employee welfare, and change management, this year’s event reaffirmed the role of innovation in shaping a future-ready public service.
Galaxy Backbone recognizes the critical role of digital transformation in empowering civil servants to create lasting impact. By supporting platforms such as the Public Service Innovation Competition, GBB reinforces its commitment to equipping the public sector with the tools, skills, and digital infrastructure necessary for Nigeria’s progress.
As part of this commitment, GBB will also be providing mentorship for all the winners of the innovation challenge, helping them refine their ideas, scale implementation, and drive sustainable transformation across the public service.
As the country advances on its journey toward e-governance and efficient service delivery, GBB continues to stand as a strategic partner in building a connected, innovative, and digitally skilled public service.
Telecom
5 tips to start taking digital payments as a business in Africa

Not long ago, cash was dominant in Africa, but digital payments are now rapidly gaining traction.
From Lagos to Kenya and the US, businesses are recognising that embracing digital methods is essential for growth.
A Mastercard-commissioned report forecasts Africa’s digital payments market will reach $1.5 trillion by 2030, fueled by increased mobile phone usage and e-commerce. While cash is still common, mobile money is on the rise.
Zabira is simplifying this transition for SMEs, freelancers, and online merchants. In August 2019, the company launched Zabira to innovate Nigeria’s cashless transaction market, offering services like crypto trading and utility payments.
The Zabira app supports four major fiat currencies—USD, NGN, GHC, and KES, making cross-border transactions seamless. It also provides access to over 20 cryptocurrencies, giving users flexibility and freedom in managing their digital finances.
For small business owners looking to adopt digital payments, here are five easy tips to get started.
1. Choose a Platform That Does It All
Choose a digital payment platform like Zabira that offers multiple services in one app, including cryptocurrency trading, utility bill payments, and fiat transactions, to manage your financial life seamlessly.
2. Integrate Crypto Payments Early
Africa is rapidly growing as a crypto market. Zabira allows businesses to accept Bitcoin, Ethereum, and USDT, facilitating real-time trading of crypto assets. This gives businesses a competitive advantage in international commerce, particularly with diasporan clients.
3. Get Paid Instantly, No delay
Waiting three to five business days for payment to clear can disrupt cash flow. Zabira offers instant fiat payments through a robust blockchain system, allowing businesses to move money quickly, pay suppliers faster, and avoid telling customers to “wait till Monday.”
4. Opt for a user-friendly app
Zabira is incredibly easy to use, with no confusing menus or hidden steps. Users can download the app on Android and on iOS.
5. Offer More Than Just Products
Zabira offers more than money transfers; users can top up airtime and data, pay cable bills, and fund betting wallets within the app. Businesses can learn to add value beyond just selling products.
Telecom
Onafriq and Circle Partner to Revolutionize Cross-Border Payments in Africa with USDC

Onafriq, Africa’s largest payments gateway, and Circle, stablecoin market leader and issuer of USDC, today announced their strategic partnership aimed at transforming cross-border payments and digital financial services.
This collaboration marks a significant step towards compliantly leveraging stablecoins and blockchain infrastructure to boost Onafriq’s payment network, positioning it at the forefront of the digital payment’s revolution for real-world financial applications.
Currently, over 80 percent of intra-African payments are routed through correspondent banks outside the continent and settled in foreign currencies such as the US dollar or Euro. This results in a staggering US$5 billion in transaction fees annually and undermines economic integration efforts.
Onafriq and Circle are working together to change this paradigm by piloting the use of USDC-powered settlement solutions into Onafriq’s network, which connects over 500 wallets and 200 million bank accounts in more than 40 African markets.
Onafriq’s founder and CEO, Dare Okoudjou, said: “Our partnership with Circle is an important milestone, reinforcing Onafriq’s commitment to harnessing technology to remove complexity from cross-border payments. By integrating USDC, we aim to simplify financial transactions for institutions and individuals, reduce costs, and strengthen trust.
This collaboration underscores our vision to democratise access to payments and drive financial inclusion across the globe. We’re not just envisioning the future of payments – we’re actively building it.”
Miriam Kiwan, Vice President, Middle East & Africa at Circle, said: “The emerging markets that Onafriq serves hold tremendous potential for digital asset innovation, particularly in the adoption of stablecoins for cross-border payments.
“Our partnership with Onafriq aligns perfectly with Circle’s mission to promote financial inclusion and improve efficiency in areas where traditional banking has often been costly and inaccessible.
“Together, we aim to transform how money moves across borders, offering secure and transparent digital payment rails that enhance economic empowerment and connectivity.”
This collaboration is a major step toward a more inclusive and self-reliant pan-African financial system. It signals a new phase in the modernisation of African payment rails – one where blockchain technology is applied responsibly, in lockstep with regulators and financial institutions, to build a faster, more efficient, and economically empowering future for the continent.
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