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As Nigeria joins the World to Mark Telecom Day

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This Monday May 17, 2010 Nigeria will join the rest of the world to celebrate world’s telecommunications day as well as World Information Society day. The purpose of World Telecommunication and Information Society Day (WTISD) is to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as of ways to bridge the digital divide.
May 17 marks the anniversary of the signing of the first International Telegraph Convention and the creation of the International Telecommunication Union (ITU).
World Telecommunication Day has been celebrated annually on 17 May since 1969, marking the founding of ITU and the signing of the first International Telegraph Convention in 1865. It was instituted by the Plenipotentiary Conference in Malaga-Torremolinos in 1973. In November 2005, the World Summit on the Information Society called upon the UN General Assembly to declare 17 May as World Information Society Day to focus on the importance of ICT and the wide range of issues related to the Information Society raised by WSIS. The General Assembly adopted a resolution (A/RES/60/252) in March 2006 stipulating that World Information Society Day shall be celebrated every year on May 17.
In November 2006, the ITU Plenipotentiary Conference in Antalya, Turkey, decided to celebrate both events on 17 May as World Telecommunication and Information Society Day. The updated Resolution 68 invited Member States and Sector Members to celebrate the day annually by organizing appropriate national programmes with a view to: stimulating reflection and exchanges of ideas on the theme adopted by the Council debating the various aspects of the theme with all partners in society formulating a report reflecting national discussions on the issues underlying the theme, to be fed back to ITU and the rest of its membership.
The main objective of the day is to raise global awareness of societal changes brought about by the Internet and new technologies. It also aims to help reduce the Digital divide.
This year’s Focus
The theme of this year’s celebration is ‘Better city, better life with ICTs’. The WTISD-2010 theme is aligned with that of the World Expo: "Better city, better life", which represents the common wish of all humankind to achieve better living standards in future urban environments. Information and communication technologies (ICT) play a catalysing role in achieving this goal. WTISD-2010 will be celebrated in Shanghai at the Expo Center of World Expo 2010.
At its 2009 session, ITU Council adopted the theme: “Better city, better life with ICTs” to mark World Telecommunication and Information Society Day in 2010.
The theme is juxtaposed with that of the Shanghai World Expo 2010, which is dedicated to promoting “Better Cities, Better Life” and which will showcase a number of initiatives aimed at achieving greener, safer, healthier, prosperous, inclusive and well-managed cities — where over half the world’s population resides.
ICTs provide solutions to many of the problems facing cities even as they become magnets for migrating populations as well as contribute to making them more eco-friendly and economically viable. For many city dwellers, it is nearly impossible to imagine life without ICTs. From television to mobile phones and the Internet, ICTs have reshaped the world, helping billions of people to live, work and play. ICTs present innovative ways of managing our cities such as smart buildings, intelligent traffic management, new efficiencies in energy consumption and waste management, and not least exchanging information and knowledge and communicating on the move in an increasingly converged information society. The theme of this year’s WTISD aims to ensure that ICTs will contribute to a better future for the growing populations of urban centres.
While the world’s cities are undoubtedly endowed with many advantages, the disparities between the haves and the have nots among urban populations is often a vivid reminder that the vast majority is left out of the reach of development. It is ironic that even in densely populated urban centres countless millions are deprived of access to the means of communication and information that are taken for granted by others. Along with this growing digital divide, the lack of safe drinking water, sanitation, food, shelter, health care and education are basic needs that are addressed by the Millennium Development Goals, which calls for the significant improvement in the lives of at least 100 million slum dwellers by 2020.
By tapping into the huge potential of ICTs to improve the lives of people and by providing affordable and equitable access to information and knowledge to empower everyone to achieve their aspirations, administrations can contribute towards meeting the rising expectations of an ever-growing population in the world’s cities. Acting as catalysts for a more productive and better life, ICTs open the door to myriad solutions that help achieve harmony among the spatial, social and environmental aspects of cities and among their inhabitants.
The World Summit on the Information Society (WSIS), which met in Geneva in 2003 and in Tunis in 2005, called upon countries to consider establishing national mechanisms to achieve universal access in both underserved rural and urban areas in order to bridge the digital divide. ITU is committed to connecting the world and to ensure that the benefits of ICT reach the remotest parts of the world, including the dark spots that leave millions unconnected in our teeming cities.
Worldwide initiatives to mark the event
African Information Security Association (AISA) as part of the event is organizing a forum with the theme “Better city, Better life and Security with ICTs for Young People”. The targeted at African Children Cyber Safety is to highlight how online security of children ensures a better future for young people. The forum will promote the strategies and processes required to use ICTs to ensure a better future for children in African cities through safe access to online resources. All key stakeholders are involved in the “Better city, Better life and Security with ICTs for Young People” initiative: children, parents, students, educators, business owners, civil society, among others. AISA plans to examine the role of the different stakeholders and existing initiatives, as well as the development of Practical “Online Children protection” strategies for improved city life for children. The forum takes place at Grace Schools, Plot 241 Ajidagan Street, Gbagada, Lagos at 10 a.m. The forum is open to the public and interested participants need to register before the event through the Jidaw office.
Also Arab States under the aegis of Arab ICT Organization (AICTO), in cooperation with the Arab Towns Organization (ATO) and Tunis City, is organizing an international conference on the occasion of WTISD 2010. The conference will take place on 22 May 2010 in Tunis City and will include two panels and a roundtable related to this year’s theme "Better city, better life with ICTs". Other regions are also organizing one forum or the other as part events to celebrate the day.
Relevance in Nigeria
One question that comes to mind when event such as world telecommunications day is celebrated is if there is any reason for the country to be part of such celebration? Unlike many other similar events such as world malaria day, cancer among others, the country has recorded tremendous growth in telecommunications service delivery that is worthy of celebrating.
Today, telecommunication sector is the most vibrant of all other sectors in the economy, the sector outside providing the much needed communications services has assisted in the upspring of other service delivery which has created employment opportunities for Nigerian. For instance, the telecommunications masts we see around are made up of different components such as steel structure, microwave equipment among others. The steel structure are not imported, they are constructed and erected by Nigerians. More so, we often times see on our television screen adverts that require people either to subscriber to value added services or vote as well as participate in a quiz by sending short message service to short code such as 37894, 56789 among others. These services are not mostly provided by telecommunications operators, but by independent content providers who earn their living through such service.
There are many other ancillary services being provided to telecom operators that assist them in providing service by Nigerian companies. We are not talking about several thousands of Nigerians who are earning their livelihood through the sale of telecom consumables such as recharge cards, Sim and mobile phones and its accessories.
Engr. Ernest Ndukwe, immediate past, executive vice chairman, Nigerian Communications Commission, puts foreign direct investment in the telecom sector at $18 billion. This is outside investment made by Nigerians in the sector. Investment in telecommunications in not a one-off thing, as technology changes which makes some equipment obsolete so will the operator continue to upgrade which is also part of investment. Presently, not every nooks and cranes of the country have been covered with telecommunications services which means that more investment is required to provide coverage to these areas.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (Alton) urged government in the wake of the celebration of world’s telecommunications day to address various obstacles operators are faced in their effort to deliver telecommunications services to Nigerians. Such challenges as multiple taxation, power supply, vandalization of telecom equipment among others.
Lanre Ajayi, president, Nigerian Internet Group (NIG), called on stakeholders in the industry to use the event to focus on provision of broadband service, which is the guaranteed way of ensuring better life and better city as theme of this years celebration suggests.

 


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Navigating the Path to Sustainable Telecom Services for Subscribers

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By Dinesh Balshingh

As Nigeria continues its journey towards becoming a digitally driven economy, reliable telecommunications services remain the backbone of our collective progress. At Airtel Nigeria, we are committed to delivering world-class connectivity to millions of Nigerians, enabling economic growth, empowering businesses, and enhancing lives.

We understand that the future technology needs of the country, as ushered in by the highspeed 5G era of AI, Cloud computing, Data science applications, and Blockchain, should be directing significant investments towards building a resilient network. However, the industry faces significant challenges that require a closer look as we strive to maintain the high standards that our customers deserve.

Increased Intensity of Investments: The increasing demand for digital services across sectors such as education, media, banking, transportation, and manufacturing has come with an increased demand on telecom capacity.

Upgrading networks to deliver more data capacity is key to a sustainable future. To help ensure that the Nigerian economy keeps pace with the global improvements in technology and communications while supporting the aspirations of consumers, we also take on the responsibility of executing new technology and system upgrades as well as improved security. Data security is now more than ever a priority as more and more people upload personal information online.

All of these require significant investments which are sourced from the international markets at costs denominated in US Dollars. In the past three to four years, for instance, the dollar has gone from exchanging for about N500 to over N1,600.

This more than three-fold increase in foreign exchange conversion exponentially increases the cost of investments required to run a good quality network.

In addition to this unprecedented hike in capital expenditure, the operating costs have surged dramatically, with operating expenses rising by over 300% in the last 18 to 24 months alone.

While several critical areas of the business are impacted, I would, for expediency, focus on three of those areas: Rising Energy Cost, Infrastructure Challenges, and a Commitment to Quality Service.

Rising Energy Costs: Powering telecommunication infrastructure requires significant energy resources. Energy is the single largest operating cost for running a network. With increasing global energy prices and while efforts are ongoing to fully stabilize power supply in Nigeria, Airtel Nigeria and other operators in the sector are incurring soaring costs to keep networks running seamlessly.

Infrastructure Challenges: The industry continues to grapple with rampant fiber cuts and vandalization of critical infrastructure. These incidents not only disrupt services but also demand substantial investments to repair and maintain facilities.

Commitment to Quality Service: Despite these challenges, Airtel Nigeria has remained steadfast in ensuring quality of service. From expanding 4G and 5G networks to meeting growing demand in urban and rural areas, we have painstakingly absorbed the rising costs of these obligations to avoid compromising the customer experience and ensuring Nigerians, regardless of their location, have access to mobile communication and remain connected to the digital economy.

Telecommunications operators have worked tirelessly to sustain services despite keeping tariffs unchanged for the last 10 years. While tariffs have remained static for over a decade, the economic realities necessitate a review to ensure the sustainability of services hence our recent application to the government for tariff adjustment which if approved will be a step towards addressing this imbalance.

It is not a decision taken lightly but one borne out of the need to guarantee continued investment in network expansion, technology upgrades, and improved service delivery.

The telecommunications sector is pivotal to Nigeria’s ambition to become a digital economy leader in Africa. Meeting this aspiration requires operators to make substantial investments in network infrastructure, spectrum acquisition, and innovative solutions. These investments come at a cost, one that must be shared proportionally to ensure long-term viability.

At Airtel Nigeria, we remain resolute in our commitment to:

Delivering Quality Services: As the government continues to monitor operators’ compliance with service quality standards. Airtel is dedicated to surpassing these benchmarks, ensuring customers experience uninterrupted and superior connectivity.

Driving Economic Growth: By expanding our network and enhancing digital inclusivity, we are enabling the government’s economy turnaround agenda and fostering opportunities for all Nigerians.

Being a Reliable Partner: Despite industry challenges, we are steadfast in our role as a trusted partner in Nigeria’s digital transformation journey.

While significant tariff adjustments have become warranted for the sustainability of the industry, Airtel has always been sensitive to affordability and understand that the price adjustments must be done gradually to support our customers’ financial positions.

“We believe that an approval of revised tariffs will empower operators to invest in capacity, expand coverage to underserved areas, aim for advanced security on the networks, and improve service quality and network availability while ensuring that Nigeria remains competitive in the global digital landscape.

As we navigate the present imperatives together, we urge all stakeholders, including customers, regulators, and partners to recognize the importance of building a resilient telecommunications ecosystem. Airtel Nigeria remains committed to delivering unmatched value while supporting the nation’s economic development.

Dinesh Balsingh is the Managing Director/CEO of Airtel Nigeria.

 


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Data breaches: Commission warns banks, hospitals, others against infractions

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Nigeria Data Protection Commission (NDPC) has issued a strong warning to institutions and organizations found mishandling citizens’ data, promising to impose maximum penalties on violators as part of an effort to strengthen enforcement in 2025.

National Commissioner and Chief Executive Officer, Dr. Vincent Olatunji, emphasized the importance of safeguarding data integrity and assured that the Commission will enhance its enforcement mechanisms to hold accountable sectors such as banking, healthcare, education, insurance, telecommunications, and government agencies.

In a statement released by the Commission’s Media Department, Dr. Olatunji urged data controllers and processors to prioritize data security, warning that the NDPC’s tolerance for breaches will be minimal.

He stressed that while the Commission had previously refrained from issuing fines, there would be significant penalties moving forward for those failing to comply with data protection regulations.

The NDPC’s increased focus on enforcement aims to protect the data rights of Nigerians as guaranteed by the Nigeria Data Protection Act (NDPA).

Dr. Olatunji highlighted the Commission’s ongoing engagements with public and private stakeholders to foster awareness and compliance, underscoring that these efforts have led to the signing of Memorandums of Understanding (MOUs) with key organizations such as the National Insurance Commission (NAICOM), the National Lottery Regulatory Commission (NLRC), the Data Privacy Office of Canada, and the Dubai International Financial Centre Authority (DIFC).


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Subscriber Group Rejects Telcos Push for Tariff Hike

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National Association of Telecoms Subscribers (NATCOMS), a telecoms subscriber body, has warned Nigerian Communications Commission (NCC) not accede to demands by telecommunications companies in the country to hike tariff, insisting that such increase would unleash further hardships on its members.

Subscriber Group Rejects Telcos Push for Tariff Hike

Chief Deolu Ogunbanjo, president, NATCOMS said in statement that the group in a recent emergency meeting over the planned tariff hike of telecommunication services, unanimously voted against any tariff hike.

Ogunbanjo, said telecoms services are taxable services under the Value Added Tax Act.

The Act was amended in 2019 by the Finance Act of that year to raise the tax rate from five per cent to 7.5per cent which was 50per cent increment and the increment has been borne by the consumers of rateable telecom services.

“That increment brought about untold hardship to our members many of who have been forced to cut back on their telecom requirements.

“As if that was not bad enough, the Federal Government got the National Assembly to enact the Finance Act of 2020. Section 37 of the Act amended Section 21 of the Customs, Excise Tariff etc. (Consolidation) Act by imposing an excise duty charge on Telecommunication Services. The then president, President Muhammadu Buhari by an order prescribed five per cent as the rate of the excise duty charge, chargeable for telecommunication services. The additional tax burden was greeted with public outcry and this association, at the prompting of our members, challenged the excise duty charge in court, in the case of Registered Trustees of National Association of Telecommunications Subscribers (NATCOMS) V MTN Nigeria Communications Limited and Others – Suit No: FHC/L/ CS / 189) 2023 on the ground of double taxation which is illegal and unconstitutional.

NCC and other Federal Bodies are parties to the suit and the Federal Government as represented by the Federal Inland Revenue Service (FIRS) entered an appearance and filed processes opposing the suit. The case is now pending before Hon.  Justice Aluko, sitting at the Lagos Division of the Federal High Court, and the case is slated to come up in the court on the 13th March, 2025,” Ogunbanjo said.

 


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