Telecom
Infobip named to Fast Company’s Annual List of the World’s Most Innovative Companies of 2024
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Infobip, global cloud communications platform has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024.
This year’s list shines a spotlight on businesses that are shaping industry and culture through their innovations. These organisations are setting new standards and achieving remarkable milestones in all sectors of the economy. Alongside the World’s 50 Most Innovative Companies, Fast Company recognizes 606 organisations across 58 sectors and regions.
Silvio Kutić, CEO at Infobip commented: “Innovation is at the heart of what we do at Infobip, and we are delighted to have been recognized by Fast Company for our achievements. Our technology is transforming how organisations interact with their customers across the board, from automotive, retail and financial services, through to healthcare and other social services.
“We are applying our innovative technology to transform various industry verticals. Cloud infrastructure, conversational chat apps and generative artificial intelligence (AI) allow conversations between businesses and consumers, enriching user experiences and consolidating disparate customer journeys into one seamless experience.
“The conversational future is here, and we’re helping organisations accelerate their digital transformation, shifting towards intuitive two-way interactions with their customers through the channels and chat apps they use with their families and friends.”
Croatia’s first Unicorn, Infobip has been working with businesses such as Uber, Bolt and Cabify to disrupt the automotive industry and transform customer communications. Working with Uber in India, Infobip developed an AI-powered chatbot to enable customers to order rides via WhatsApp. The global-first initiative created a seamless booking experience for Uber customers.
In February, Infobip joined forces with Podravka Group, a leading Croatian multinational, to launch “SuperfoodChef AI by Coolinarika”. The cutting-edge artificial intelligence (AI) assistant is a testament to the power of responsible AI, designed to empower users to make healthier food choices and address rising obesity rates in Croatia.
Infobip has also helped digital insurance business LAQO become the first to adopt a GPT-enabled digital assistant for customer support in the European fintech industry. Infobip created a chatbot providing fast, accessible, and personalised responses to customer queries.
The World’s Most Innovative Companies stands as Fast Company’s hallmark franchise and one of its most anticipated editorial efforts of the year.
Fast Company’s editors and writers identified the companies driving progress around the world and across industries, evaluating thousands of submissions through a competitive application process. The result is a globe-spanning guide to innovation today, from early-stage startups to some of the most valuable companies in the world.
Fast Company’s Most Innovative Companies package is available online, as well as in-app form via iTunes, and on newsstands beginning March 26. The hashtag is #FCMostInnovative.
“Our list of the Most Innovative Companies is both a comprehensive look at the innovation economy and a snapshot of the business trends that defined the year,” said Fast Company editor-in-chief Brendan Vaughan.
“We saw extraordinary innovation across the board in 2023, but we also saw a handful of clear patterns: the growing footprint and impact of AI, the triumphant return of live events, and great leaps forward in climate tech.
“We face daunting challenges on many fronts, but the solutions we celebrate in MIC give me plenty of hope about the future.”
Fast Company will host the Most Innovative Companies Summit and Gala on May 16. The summit features a morning and afternoon of inspiring content, followed by a creative black-tie gala including networking, a seated dinner, and an honoree presentation.
This event celebrates the Most Innovative Companies honorees and provides an inside look at cutting-edge business trends and what it takes to innovate in 2024.
In September 2023, Infobip was recognized for its ability to execute and completeness of vision in the first Gartner Magic Quadrant™ for the Communications Platform as a Service (CPaaS) market.
Telecom
MTN Nigeria Recovers N32Bn out of N74Bn USSD Debt
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MTN Nigeria has recovered N32 billion from Nigerian banks as part of the N74 billion outstanding debt owed to the telecom operator for Unstructured Supplementary Service Data (USSD) service charges.
However, N42 billion remains unpaid, highlighting the lingering tensions in the protracted dispute between banks and telecom companies.
USSD, otherwise quick codes or “feature codes s a Global System for Mobile Communications (GSM) protocol that is used to send text messages.
According to MTN Nigeria’s Q5 financial statement, the circular specified that: “The directive from CBN and NCC requires sixty percent (60%) of all pre-API invoices to be paid as full and final settlement by 2 July 2025 while for post-API invoices the DMBs are required to pay 85 percent (85%) of outstanding invoices issued after the February 2022 implementation of APIs by 31 December 2024. In addition, future invoices are to be settled within one month of issuance.
Based on this directive, on 31 December 2024 MTN received N32 billion payment from the banks out of the N74 billion in CBN and NCC circulars to banks,” they stated.
Recall that telecommunications companies had threatened to withdraw their services over the N250 billion accumulated debt by banks.
In December 2024, the Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) issued a joint circular to resolve the long-standing USSD debt impasse between banks and mobile network operators (MNOs).
Telecom
Microsoft Confirms Skype is Shutting Down
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Microsoft has confirmed that Skype will shut down on May 20, 2025, with the free version of Microsoft Teams for consumers as the designated successor.
The company said, “Skype users will be in control, they’ll have the choice. They can migrate their conversation history and their contacts out and move on if they want, or they can migrate to Teams.”
However, telephony features are being discontinued.
Skype, the once one of the go-to messaging platforms is being shut down after 21 years.
The video calling service that was
Introduced in 2003, Skype was then acquired by Microsoft in 2011.
It was used as a replacement for early communications apps like Windows Live Messenger, but the history of the Skype platform within Microsoft products has been bumpy.
The writing has been on the wall for a while now since Microsoft has put most of its efforts over the last decade into its Teams platform.
Skype has also become less relevant over the years as platforms like Google Chat, WhatsApp Messenger, Facebook’s Messenger, Zoom and Apple’s FaceTime have taken over the mobile video calling space.
Telecom
GSMA Report Finds 70 Percent of Consumers Willing to Pay Premium for Environmentally Friendly Phones
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Fast-changing consumer attitudes towards repair and reuse of mobile phones are driving a rapidly growing market for ‘circular’ devices and services which could exceed $150bn by 2027, according to a new report published today by the GSMA, which represents mobile operators worldwide.
As technology leaders prepare to gather for MWC25 Barcelona, the world’s largest and most influential connectivity event, the GSMA’s ‘Rethinking Mobile Phones: the Business Case for Circularity’ report which surveyed more than 10,000 mobile phone users across 26 countries worldwide, shows that evolving consumer attitudes, regulatory changes and the growing impacts of e-waste are converging to challenge the traditional linear business model of the mobile phone industry.
With more than 70% of consumers surveyed globally stating that they would be prepared to spend more for environmentally friendly phones, the report highlights the growing opportunity for the mobile industry to embrace circularity, not simply for positive environmental reasons, but also commercial benefits.
Within the report, a survey of 31 operators from around the world highlights how they are embracing circular business models. 90% of operators surveyed already operate at least one circular business model, with refurbishment and e-waste management being the most popular.
However, respondents recognised huge potential in scaling up further; 80% with refurb programmes thought ‘a lot more’ could be done.
This could include developing leasing, renewal and upgrade propositions which would tap into new revenue streams, increase customer loyalty, and provide quality assurance.
Steven Moore, Head of Climate Action, GSMA, said: Fast-growing consumer demand for green and refurbished phones, as well as repair services, is a fantastic business opportunity for the mobile industry.
Unlocking this requires strong collaboration across the value chain, helped by enabling policies and incentives from governments, bringing together manufacturers, mobile operators, refurbishers, repairers, and recyclers to address key barriers to unlock new revenue streams and future-proof business models.”
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