Telecom
NCC Pledges Commitment to Protecting Telecom Subscribers

Mrs. Maryam Bayi, director, Consumer Affairs, Nigerian Communications Commission (NCC), has pledged the Commission’s commitment to the protection of telecom consumers in Nigeria against unfair practices by service providers.
NAN reported that Bayi stated this during the NCC’s 68th edition of consumer outreach programme held on Sunday in Sokoto.
At the programme themed: “Effective Customer Service Delivery: The Rights of the Telecoms Consumer”, she said the programme was part of efforts to educate consumers on their rights and previllages, and the role of the commission in protecting those rights.
According to her, the forum is to provide avenue for consumers to express their complaints and grievances over the quality of services they receive from service providers.
The director said some of the complaints received include; unsolicited text messages, credit disappearance, unlawful deduction of credit for value added services, poor spread of Customer Care Centres, among others.
“We receive complaints from telecom consumers and always ensure that their grievances are resolved.
“As a regulator, we have the responsibility of ensuring that consumers receive value for their money.
“We also protect the interest of service providers because they invested huge funds into the economy,” Bayi added.
On fears being expressed on the dangers of erecting masts in residential areas, the director said there was no scientific evidence that such masts pose any health threat to citizens.
“The clarification became necessary because of apprehension by some consumers and communities that the proximity of installation of mast and towers to residential areas causes radiation.
“Recent researches and views from experts indicated that the radiation from the masts and towers has no negative effect on health.
“The proximity of mast to residential areas is not harmful to health and do not cause radiation.
“In fact, there is no scientific evidence that has proved that anybody has contracted cancer,” Bayi added.
Telecom
GBB Reaffirms Commitment to Driving Public Sector Innovation @ the 5th Public Service Innovation Competition Awards

Galaxy Backbone (GBB), Nigeria’s digital infrastructure and shared services provider, joined other key government institutions at the 5th Public Service Innovation Competition Award Ceremony, organized by the Office of the Head of the Civil Service of the Federation (OHCSF).
The event, which held in Abuja, celebrated groundbreaking ideas from Ministries, Departments, and Agencies (MDAs) that are reimagining public service delivery through innovation.
The ceremony, which attracted notable dignitaries including the Chief Host herself, The Head of the Civil Service of the Federation, Mrs Didi Esther Walson-Jack, OON mni. Others include, former Heads of Service, Dame Amal Pepple and Mr. Danladi Kifasi, and the Chairman of the House Committee on Public Service, Hon. Sani Bala, showcased the vibrancy and ingenuity of Nigeria’s Civil Servants.
Delivering a goodwill message on behalf of the MD/CEO of Galaxy Backbone, Mr. Sani Ibrahim, Executive Director, Finance & Corporate Services, underscored the importance of inter-agency collaboration, digital literacy, and innovative thinking as pillars for national development.
He emphasized that GBB remains deeply committed to supporting initiatives like the Innovation Competition, which foster a culture of creativity, problem-solving, and transformation across the public sector.
“Innovation is no longer a luxury — it is essential to building a responsive, efficient, and digitally enabled government. At Galaxy Backbone, we are proud to align with this vision through our Integrated Digital Transformation Strategy (IDTS), which drives digital infrastructure, innovation, data security, and capacity building across MDAs,” he stated.
The 2025 edition of the competition saw an outstanding 155 entries, with 132 individuals pitching innovative ideas and 66 thematic teams presenting implementable solutions designed to enhance service delivery and governance.
Themed around streamlining bureaucratic processes, succession planning, employee welfare, and change management, this year’s event reaffirmed the role of innovation in shaping a future-ready public service.
Galaxy Backbone recognizes the critical role of digital transformation in empowering civil servants to create lasting impact. By supporting platforms such as the Public Service Innovation Competition, GBB reinforces its commitment to equipping the public sector with the tools, skills, and digital infrastructure necessary for Nigeria’s progress.
As part of this commitment, GBB will also be providing mentorship for all the winners of the innovation challenge, helping them refine their ideas, scale implementation, and drive sustainable transformation across the public service.
As the country advances on its journey toward e-governance and efficient service delivery, GBB continues to stand as a strategic partner in building a connected, innovative, and digitally skilled public service.
Telecom
5 tips to start taking digital payments as a business in Africa

Not long ago, cash was dominant in Africa, but digital payments are now rapidly gaining traction.
From Lagos to Kenya and the US, businesses are recognising that embracing digital methods is essential for growth.
A Mastercard-commissioned report forecasts Africa’s digital payments market will reach $1.5 trillion by 2030, fueled by increased mobile phone usage and e-commerce. While cash is still common, mobile money is on the rise.
Zabira is simplifying this transition for SMEs, freelancers, and online merchants. In August 2019, the company launched Zabira to innovate Nigeria’s cashless transaction market, offering services like crypto trading and utility payments.
The Zabira app supports four major fiat currencies—USD, NGN, GHC, and KES, making cross-border transactions seamless. It also provides access to over 20 cryptocurrencies, giving users flexibility and freedom in managing their digital finances.
For small business owners looking to adopt digital payments, here are five easy tips to get started.
1. Choose a Platform That Does It All
Choose a digital payment platform like Zabira that offers multiple services in one app, including cryptocurrency trading, utility bill payments, and fiat transactions, to manage your financial life seamlessly.
2. Integrate Crypto Payments Early
Africa is rapidly growing as a crypto market. Zabira allows businesses to accept Bitcoin, Ethereum, and USDT, facilitating real-time trading of crypto assets. This gives businesses a competitive advantage in international commerce, particularly with diasporan clients.
3. Get Paid Instantly, No delay
Waiting three to five business days for payment to clear can disrupt cash flow. Zabira offers instant fiat payments through a robust blockchain system, allowing businesses to move money quickly, pay suppliers faster, and avoid telling customers to “wait till Monday.”
4. Opt for a user-friendly app
Zabira is incredibly easy to use, with no confusing menus or hidden steps. Users can download the app on Android and on iOS.
5. Offer More Than Just Products
Zabira offers more than money transfers; users can top up airtime and data, pay cable bills, and fund betting wallets within the app. Businesses can learn to add value beyond just selling products.
Telecom
Onafriq and Circle Partner to Revolutionize Cross-Border Payments in Africa with USDC

Onafriq, Africa’s largest payments gateway, and Circle, stablecoin market leader and issuer of USDC, today announced their strategic partnership aimed at transforming cross-border payments and digital financial services.
This collaboration marks a significant step towards compliantly leveraging stablecoins and blockchain infrastructure to boost Onafriq’s payment network, positioning it at the forefront of the digital payment’s revolution for real-world financial applications.
Currently, over 80 percent of intra-African payments are routed through correspondent banks outside the continent and settled in foreign currencies such as the US dollar or Euro. This results in a staggering US$5 billion in transaction fees annually and undermines economic integration efforts.
Onafriq and Circle are working together to change this paradigm by piloting the use of USDC-powered settlement solutions into Onafriq’s network, which connects over 500 wallets and 200 million bank accounts in more than 40 African markets.
Onafriq’s founder and CEO, Dare Okoudjou, said: “Our partnership with Circle is an important milestone, reinforcing Onafriq’s commitment to harnessing technology to remove complexity from cross-border payments. By integrating USDC, we aim to simplify financial transactions for institutions and individuals, reduce costs, and strengthen trust.
This collaboration underscores our vision to democratise access to payments and drive financial inclusion across the globe. We’re not just envisioning the future of payments – we’re actively building it.”
Miriam Kiwan, Vice President, Middle East & Africa at Circle, said: “The emerging markets that Onafriq serves hold tremendous potential for digital asset innovation, particularly in the adoption of stablecoins for cross-border payments.
“Our partnership with Onafriq aligns perfectly with Circle’s mission to promote financial inclusion and improve efficiency in areas where traditional banking has often been costly and inaccessible.
“Together, we aim to transform how money moves across borders, offering secure and transparent digital payment rails that enhance economic empowerment and connectivity.”
This collaboration is a major step toward a more inclusive and self-reliant pan-African financial system. It signals a new phase in the modernisation of African payment rails – one where blockchain technology is applied responsibly, in lockstep with regulators and financial institutions, to build a faster, more efficient, and economically empowering future for the continent.
- News3 days ago
NBC Loses Appeal as Tribunal Upholds ₦190m Fine for Misleading Packaging
- Telecom3 days ago
MTN’s Talent Hunt Returns: A Stage for Nigeria’s Next Creative Stars
- E-Financial20 hours ago
CBN Slams ₦250m Fine on Paystack Over Zap Wallet Operations
- E-Business2 days ago
CAC to Prosecute Business Owners Operating Without Registration
- Telecom2 days ago
Emerging Technologies, Cybersecurity, Others Form Key Focus of NCA 2003 Review
- E-Financial3 days ago
CBN Urges Banks to Source FX for PAPSS Settlement Through NFEM
- News3 days ago
US Identifies Corruption as Key Barrier to Trade and Investment in Nigeria
- General News3 days ago
Wanted CBEX Promoter Surrenders to EFCC Amid $1 Billion Fraud Probe