Telecom
NDSF2021: Citizens Participation Enhances Digital Cooperation in Digital Economy says Uzor

Citizens’ participation in digital cooperation for enhanced multi-stakeholder governance in a digital economy, would engender public policy designs and inclusion of citizenry, according to chief executive officer, Wisdom Computer Technologies, Mr. Francis Uzor, at the 2021 Nigeria DigitalSENSE Forum series on Internet Governance for Development (IG4D), which held weekend at the Golden Tulip Essential Hotel, International Airport Road, Lagos.
Uzor who led discussion on “Citizens Participation in Digital Cooperation for Enhanced Multi-stakeholder Governance for Digital Economy” noted that it would help immensely when citizens participate in the designing of public policies, in addition to facilitating their participation and inclusion, even from the regions, which enables systematization and integration of citizen demands, just as it would help in generating new communication channels between the government and citizens in a fast changing digital world.
Citizens, he said should participate in digital cooperation so as to reduce cost of consultancies thereby availing communities challenges to be brought to the fore for leadership actions, and afford the government and its agencies to identify recurring issues so as to deal with such accordingly for a better society.
As said by him, enhancing Multistakeholder governance for digital economy, Uzor said comes in the Government to Citizens (G2C) channel of engagement which makes electronic governance (e-governance) to blossom, stressing that it provides citizens with variety of online information and e-services in an efficient and cost-effective manner, thereby strengthening the relationship between government and citizens using Information and Communications Technologies (ICTs).
“G2C services allow citizens to access government documents, for instance legislations and regulations; make transactions like taxes and utility bills and application for facilities and grants,” he said at the event hosted by ITREALMS Media group, outlining some samples of citizens participation applications (apps) such as “FixMyStreet “in the United Kingdom; “Better Reykjavik” in Iceland and “Ushahidi” in Kenya.
FixMyStreet app, he said, is a youth platform that allows reporting of problems for change in Boston’s budgetary process and led by young minds between the ages of 12 and 25 with the ability to decide where city budget worth $1,000,000 could be spent.
The Better Reykjavik of Iceland, he said, is an online consultation forum where citizens are given the chance to present their ideas on issues regarding services and operations of the City of Reykjavík. While Kenyan’s Ushahidi was developed to map violence areas in the country after the post-election violence in 2008.
Further, he cited the #EndSARS protest of 2020, saying that most government nationwide listened to the demands of the youth which led to the setting up of judicial panel of inquiries across board.
“#EndSARS movement moved from Twitter to Nigerian streets and even Nigerians in diaspora,” insisting that the world is shifting from analog to digital faster than ever before and has brought to the society many incredible benefits as well as growing digital divides, cyber-attacks and human rights violations online.
He, therefore, urged Nigerians especially the youth to leverage technologies toward contributing to policies and governance in their environs even if the political class thinks they are not making a digital sense.
The 2021 Nigeria DigitalSENSE Forum on IG4D, organized by ITREALMS Media was chaired by the President, Nigeria Computer Society (NCS), Prof. Adesina Sodiya, who was represented by Dr. Olusoji Okunoye, with the theme: Digital Cooperation: Enhancing Multistakeholder Governance for Digital Economy.
Telecom
Telcos Mull Introduction of Different Tariff Plans for Different States

Telecommunications operators in Nigeria are considering shifting from the current national tariff structure to a regional tariff regime that accounts for state-specific operational challenges.
They say this is because the challenges and costs of running their businesses vary significantly from state to state.
Currently, phone companies in Nigeria have a single national tariff for their services, meaning everyone pays the same amount no matter where they live.
However, the telcos argue that this system doesn’t account for the fact that some states have higher operating costs due to issues like attacks on their equipment and multiple taxes.
This proposal was discussed at the 7th edition of the Policy Implementation Assisted Forum (PIAFo) in Lagos, where industry leaders highlighted the need for a pricing model that reflects the ease—or difficulty—of doing business in each state.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), specifically pointed out that the high cost of doing business in some states is a major concern and increases their expenses. He suggested that if negotiating with certain states to reduce these costs is impossible, then the added expense of operating there should be reflected in the service prices in those areas.
“We may have to reconsider the issue of our national tariffs and look at regional tariffs. If you are aware that the cost of doing business is high in a particular state and it’s impossible to negotiate with them, factor the cost of deployment in those areas into the cost of providing services,” he said.
Tony Emoekpere, president, Association of Telecommunications Companies of Nigeria (ATCON), agreed that the current national tariff is unfair because operational costs are not the same across the country.
He believes that states that make it easier for telecom companies to operate should be rewarded, while those that create difficulties should see higher service costs.
Telecom
9mobile Denies Shutdown Rumours, Promises Improved Services

9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.
according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.
“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.
“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.
“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.
“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.
“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.
“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.
“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.
Telecom
TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.
Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.
Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.
“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.
This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.
The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.
Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.
He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.
The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.
The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.
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